Tag Archives: cyblock

20 Years Young and Excited About the Next 20!

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We are proud to announce that Wavecrest Computing has reached a pretty big milestone…its 20th anniversary! It has been a path we have happily taken with innovative products and a dedicated staff, many of which have been with us since the beginning. We would also like to thank you…our customers, partners, and followers for sharing this journey and challenging us to be constantly reaching for the stars…or the cloud, as the case may be! Here is to an exciting next 20 years where we will remain “at your side” securing your growing, distributed, and agile workforce.

Since 1996, Wavecrest Computing has been a global leader in employee Web-access security and Web-use monitoring and analytics solutions, with scalable filtering and reporting analysis, forensic data tools, and products designed to enable organizations with today’s distributed workforce to successfully address cyber threats. Wavecrest’s CyBlock and Cyfin solutions are built with today’s unique business in mind, offering comprehensive cloud services management and visibility into Shadow IT and insider threats, as well addressing legal liability, workforce productivity, and Web security threats such as malware and phishing attempts. We offer multiple deployments that include Cloud Access Security Broker (CASB), Cloud, Hybrid, Software, and Hardware deployments that fit any business type or size. Wavecrest Computing is headquartered in Melbourne, Florida and is a longstanding GSA contract holder.

For more information on the company, products, and partners, visit https://www.wavecrest.net or follow us on LinkedIn, Facebook, and Twitter.

MSP: Manage Client Bandwidth and Cloud Services

Are unsanctioned cloud services using up all of your clients’ bandwidth? As a managed service provider (MSP) today, knowing your client’s cloud services usage is crucial. Cloud services can range from acceptable collaboration tools to unsanctioned personal usage apps that waste critical bandwidth. Most businesses run cloud services to be able to communicate & collaborate more efficiently. Employees, though, tend to find apps that suit their needs best, even when unsanctioned. Help your clients by finding & managing their bandwidth and cloud services with Wavecrest’s CyBlock.

CyBlock/Cyfin Release 9.2.0.a Now Available

We recently released a new version of CyBlock and Cyfin. This release contains the following corrections:

CyBlock

  • Using Application Controls, allowed YouTube videos now load properly with secure YouTube connections.
  • When Safe Search and SSL Inspection are enabled, adult content is now properly blocked in Bing search results.

CyBlock and Cyfin

  • The Compress Reports for E-Mail report option now works when only one report is e-mailed.
  • On the Data Management – Report Database – Delete – Schedule screen, the correct message is displayed when the Enable option is selected.
  • Logon accounts are no longer limited to five accounts.

To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Wavecrest Computing announces CyBlock Hybrid’s new reporting features.

 

Wavecrest Computing announces new reporting features are now available in the CyBlock Hybrid deployment. Reporting features, Real-Time Monitor and Dashboard Charts, can easily be accessed for both your CyBlock Cloud and local  CyBlock configurations. This enhancement allows the customer to easily monitor and develop reports on users, both local and remote.

Use Real-Time Monitor to see remote users’ current Web activity, or use Dashboard Charts to check on- or off-premises Web traffic trending by users, groups, categories, or denied and allowed traffic. Run a report for management or an audit that can include cloud, local, or all configurations. The new features proactively increase your administration capabilities while reducing the time you spend on Web management tasks.

The CyBlock Hybrid deployment is used when an on-site CyBlock installation is paired with CyBlock Cloud to provide coverage of remote users with the convenience of local administration for all users. Contact us for more information today!

Constantly improving, developing, and enhancing to make your Web security more efficient, Wavecrest Computing has been the recognized leader in Web Security Solutions for over 19 years. Wavecrest’s scalable filtering and forensic reporting analysis product lines, CyBlock and Cyfin, are designed to enable organizations to successfully address Internet abuse, legal liability, shadow IT, workforce productivity, malware, and many other Web security threats.

Cloud Hybrid Reporting
CyBlock Cloud – Hybrid Report

 

CyBlock/Cyfin Release 9.1.8 Now Available

Release 9.1.8 provides our CyBlock Cloud customers with the ability to create additional administrator accounts that can log on to CyBlock Cloud and access all of its features. You are provided with five additional logon accounts, but can request more logon accounts from Sales. In this release, CyBlock Appliance, CyBlock Software, and Cyfin logon accounts will be notified via e-mail when their password is reset or when it is changed. Also for these products, the file name of report e-mail attachments will be in the format selected in Report Options.

For Cyfin customers, the new Check Point Syslog log file configuration allows you to easily use our built-in syslog server to manage your syslog data. For all products, the product Help has been enhanced to open to the window-level topic for the screen when you click the Help link. These as well as other enhancements are highlighted below.

  • Additional Admin Accounts. The following features have been added:
    • The ability to create five additional admin accounts is now available in CyBlock Cloud. Current cloud customers should contact Sales to change this number if necessary.
    • The Create Logon Account page allows you to create an additional logon (admin) account by entering an e-mail address. The additional administrator will receive an e-mail to log on and change the temporary password assigned by the system.
    • The Delete Logon Account page allows you to delete a previously created logon account. It shows the e-mail addresses for only the additional logon accounts, not the admin e-mail address tied to your customer account.
    • Cloud logon accounts will be notified via e-mail when their password is reset or changed.
  • Resetting Your Password. On the Logon page, when you click the “Forgot password” link to reset your password, you will receive an e-mail with a temporary password. Use this password to log on and change the temporary password for your account.
  • Changing Your Password. When you change your password on the Change Your Password page, you will receive an e-mail notifying you that your password was changed recently. Users should contact their network administrator if they did not initiate this change.
  • Report File Name Format. The file name format specified on the Report Options page is applied to report file names if “E-Mail” is selected for the report delivery when creating reports. Zipped files will contain reports with friendly file names, but will retain the UUID.zip format.
  • Check Point Syslog Log File Configuration. The Check Point Syslog log file configuration has been added to the drop-down field on the Select Log File Type screen. After selecting “Check Point Syslog” and clicking Next, the subsequent screen allows you to use the Cyfin Syslog Server.
  • Product Help. The product Help is context-sensitive so that when a user clicks the Help link in the product, the Help system opens to the window-level topic for the screen.
  • Pairing Cloud Server. On the Hybrid or Directory Agent Configuration page, the new Cloud Server field displays the pairing cloud server to which your CyBlock installation is connected. You may change this server if instructed to do so by Technical Support.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Raw log file download capability is now available for CyBlock Software, CyBlock Appliance, and CyBlock Cloud.

bigdatakeyWavecrest keeps increasing and enhancing the capabilities of CyBlock to provide more efficiency and ease-of-use features–all so that you can concentrate more on your mission-critical operations. Our newest enhancement to CyBlock Software, CyBlock Appliance, and CyBlock Cloud allows you to download and view raw log files collected with CyBlock. Quickly downloaded through Data Management’s Log Data Source, it is stress-free to access your organization’s Internet-usage big data information. The log files are compressed and combined into a ZIP file to be downloaded to a location of your choice, for potential future use in forensic investigations, required log file storage, or per your enterprise’s employee security policy. Log file selections can be chosen for downloading one day or a range of days making it easy to focus on exactly what you need.

Raw log file download is just another way Wavecrest supports your need for easy access to detailed organizational Internet-usage security information, To find out more about Wavecrest and our Web Security Solutions, visit www.wavecrest.net.

CyBlock/Cyfin Release 9.1.6 Now Available

In Release 9.1.6, we are pleased to provide our CyBlock Appliance customers with on-box logging and reporting. Customers can now save log files locally and run reports from these logs. Adding this feature offers an all-in-one solution of Web security and comprehensive reporting.

For CyBlock Software and Cyfin, the release contains the Audit Data Export that allows you to export the details of users’ Web activity. Another enhancement for CyBlock is the Log File Download that downloads log files to a location of your choice. Current cloud customers should contact Sales to have this feature enabled. These and other enhancements are highlighted below.

  • Local Logging and Reporting in CyBlock Appliance. The following features have been added:
    • The ability to store log files locally and run reports from these log files has been added. While local logging is the default, remote logging and reporting on Cyfin is still available.
    • The Data Management menu includes the screens for viewing, revalidating, and downloading log file data. The screen for enabling the Report Database is in this menu as well as the screens for importing, viewing, and deleting the data.
    • The Reports menu covers creating different types of reports, running Dashboard Top and Trend charts, and viewing sample reports.
    • In the Settings menu, the Report Options page allows you to set the visit filter, advanced options, maximum IDs, and language for reporting.
  • Audit Data Export. The following features have been added:
    • You can now export the details of users’ Web activity in one or more categories that you select.
    • The export is available in CSV file format which can be used in external applications, such as spreadsheets, report generators, relational databases.
  • Log File Download. The following features have been added:
    • The ability to download raw log files to a location of your choice has been added. You may select a single day or a range of days.
    • The log files will be compressed and combined into a ZIP file.
  • End User License Agreement. The following features have been added:
    • The License Agreement has been removed from the product installer and added to the product interface.
    • The End User License Agreement page allows you to accept and print the License Agreement. You will not be able to use the product until the License Agreement has been accepted.
  • Secure Browser Interface. The following features have been added:
    • The ability to create a secure connection (HTTPS) to your browser interface has been added for customers.
    • The Secure Browser Interface page allows you to enable HTTP and/or HTTPS communication. HTTP is enabled by default.
  • MSP Partner Portal. The portal has been updated to display the following usage statistics and feature indicators:
    • Bandwidth used for the month.
    • Highest number of daily monitored users for the month and the date on which this occurred.
    • Amount of disk storage used for reporting.
    • Percentage of storage used based on the reporting storage option set in your customer account.
    • Log File Download status icon.
    • Dashboard Import status icon.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.5 Now Available

Release 9.1.5 provides CyBlock Cloud customers with CyBlock Directory Agent, an easy-to-manage directory synchronization tool. CyBlock Directory Agent synchronizes internal Active Directory data with CyBlock Cloud updating the groups and IDs information required by the cloud service. There is no need to manually recreate groups and IDs for your cloud service. Current cloud customers should contact Sales to have this module enabled.

The release also contains updates to the MSP Partner Portal to include the new Directory Agent module. Another enhancement is the ability to create a white list and a black list in the same category policy. The enhancements are highlighted below.

  • CyBlock Directory Agent. The following features have been added:
    • The User Management pages allow you to manage how you would like to import AD groups and IDs, create an AD configuration, and import users from AD.
    • The System Status pages show product communication and event information which is used by Technical Support for troubleshooting purposes.
    • The Settings pages allow you to restart the service for the product as well as pair your Directory Agent installation with your cloud account by entering an access key.
    • The Help menu contains product documentation, Support pages, product updates, and contact information.
    • You will receive e-mail notifications on the availability of an access key or a newly generated access key, and the status of a manual or scheduled AD import.
  • MSP Partner Portal. The following features have been added:
    • The Home Page shows a status icon for the CyBlock Directory Agent module.
    • When viewing the details of a customer, a new D Agent tab displays the status of the Directory Agent module, pairing status, communication port, and access key.
    • You will receive e-mail notifications on the availability of a newly generated access key for Directory Agent and the status of a manual or scheduled AD import.
  • White List/Black List. The ability to create a white list as well as a black list in the same Web category policy is now available. You may enter and save both allowed and blocked URLs.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Keep Mission-Critical Applications Running Smoothly

bandwdithKeep mission-critical applications running smoothly with Bandwidth Management in CyBlock Cloud, including Wavecrest’s exclusive Web content category level throttling or blocking capability.

Even with corporate Acceptable Use Policies (AUPs), the majority of an organization’s Web traffic is often operating unchecked, opening the entire network up to bandwidth hogs, productivity-draining activity, and security risks. With Bandwidth Management in CyBlock Cloud, easily create user-defined policies and configure multiple-usage thresholds to dynamically trigger caps.

As a business that understands the necessity, or just desirability, of employees’ access to the Internet, do you worry about when there is too much nonessential Web activity? Maybe Facebook or Pandora is clogging your bandwidth? Wavecrest has the solution that can help specifically target and throttle Web content category-based traffic, such as social networking or audio streaming. With Bandwidth Management in CyBlock, gain the ability to allow access, but be more restrictive as the usage gets higher by setting one of your higher usage thresholds to throttle more or completely block nonessential categories or user groups.  Set e-mail alerts to keep you informed wherever you are, knowing that your defined policies are automatically triggered and proactively taking care of the issue. Once a policy is activated, policy-specific traffic is throttled or blocked, allowing business-critical applications (VoIP, CRM, etc.) to continue operating as needed.

Now including Bandwidth Management, CyBlock Cloud provides comprehensive Web controls, threat protection, reporting, simplified management, and more — all in a deployment requiring no hardware or software to buy and install, and no maintenance.

 

Wavecrest has a solution for virtually every configuration. Learn more:https://www.wavecrest.net/

 

CyBlock/Cyfin Release 9.1.4 Now Available

In Release 9.1.4, we are excited to provide our CyBlock Cloud customers with our Bandwidth Management feature that enables IT administrators to throttle bandwidth at the Web content category level. This feature targets noncritical Web traffic and keeps your mission-critical Web traffic flowing. The release also includes the addition of the Site Audit Summary report as well as many enhancements to CyBlock App for iOS. The enhancements are highlighted below.

  • Bandwidth Management in CyBlock Cloud. The following features have been added:
    • The Throttling Policy Configuration page allows you to implement a restriction policy when enterprise bandwidth consumption exceeds a preestablished threshold.
      • You can create, edit, and delete policies based on categories or groups.
      • When exceeded, your user-defined thresholds activate your policies and trigger alerts.
      • Cap limits can be added to throttle bandwidth for noncritical categories or groups. They can also be used to block nonessential categories when a threshold is exceeded.
    • The Real-Time Bandwidth Monitor page provides current bandwidth usage data for the enterprise. When a bandwidth throttling policy is activated, an alert with the policy name and its associated threshold will be shown.
    • An e-mail notification will automatically be sent to the administrator for each bandwidth throttling policy activated.
  • Site Audit Summary. This report lists the top users in your organization who visited a particular site. The report can be run for more than one site and shows the total number of visits made by the user, hourly total visits, and hourly total kilobytes read.
  • CyBlock App for iOS. The following features have been added:
    • The App is now compatible with iOS 8 and works with iPhone 6 and iPhone 6 Plus.
    • The user interface has been updated to match the iOS 8 UI for the iPhone, iPad, and iPod touch.
    • The Web blocking message and blocked extension messages have been added to the App.
    • The ability to perform a search from the search bar has been added. The App will use Google to search for the text that you enter.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.