Tag Archives: web filtering

Dashboard Charting Now Available in CyBlock Cloud Service

The CyBlock Cloud service dashboard provides multi-perspective, high-level trend and bar charts. A number of these ‘quick-look’ displays depict Web-use activity trends from a variety of perspectives. Others compare activity between users, groups, content categories, and sites. The Dashboard’s easy-to-interpret charts provide an efficient way to quickly determine the amount and characteristics of Web activity and identify problems that may exist.

Dashboard Home
Get a quick overview of your entire organization’s Web activity.  Spot spikes in visits and bandwidth. Identify top users and most visited categories.

dashboardhome

Top Sites Visit Chart
Find out which ten sites had the most visits for the time period you specify.

topsitesvisits

 

Top Sites Bandwidth Chart
Find out which ten sites are consuming the most bandwidth for the time period you specify.

topsitesbandwidth

 

User Trend Chart
View Web-use visits, hits, or bytes over time for users, groups, categories, and acceptability classifications.

usertrend

 

Web Monitor
View Web activity in real time by user ID, the full clickable URL, and its category. Filter on users, groups, or categories to be displayed.

RTMWebResults

 

Wait Until You Hear How Many Hours a Day an EPA Official Confessed to Watching Porn at Work

Bad-Press-PublicityIn today’s world, many if not most employees have access to the Web at work. For the most part, that’s a good thing, and in some cases essential.  Unfortunately, that same access has a dark side. That’s because certain workers will inevitably visit illicit or risky Web sites, and such visits can expose the organization to serious legal liability.  The most troublesome sites are those devoted to pornography.  Sites devoted to gambling, illegal drugs, hate speech and criminal activity can also create legal issues, albeit to a lesser extent.  In addition to exposing the organization to legal liability, visits to inappropriate sites cause other serious issues such as lost productivity and wasted bandwidth.

To read the full article about the EPA official click here.

 

For more information about Wavecrest’s product offerings.

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

sales@wavecrest.net

Website:

https://www.wavecrest.net

            

CyBlock Cloud Service Will Protect Your Entire Distributed Workforce

CyBlockAre you thinking about switching to a cloud service to safeguard your employees while online? Is your corporate network becoming more distributed with remote offices and remote users? Realize significant savings by eliminating the need to purchase, install and maintain on-premises hardware, software or operating system licenses. A cloud service makes it easy to support your entire distributed network while freeing up your technical staff to focus on business-critical projects.

CyBlock Cloud service will protect your entire distributed workforce, no matter where your users are located. CyBlock Cloud can be easily administered and managed from anywhere via our secure cloud portal. See what Wavecrest customers are saying about CyBlock Cloud:

“We have been a CyBlock Software customer for several years and are very pleased with the level of support. Wavecrest truly stands behind their products. Now, CyBlock Cloud has given me even more capability to save my company time and money. The user interface is easy to navigate and very straight forward. The ability to filter out certain websites on the fly is a seamless process.  After implementation of CyBlock Cloud, there have not been any bandwidth or connection issues at any of our remote sites. With this being said, if you are looking for uncomplicated efficiency and ease of access, CyBlock products are the way to go!” ~Can Tenamore, The Resource Center

For more information about CyBlock Cloud service or any of the Wavecrest product offerings.

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

sales@wavecrest.net

Website:

https://www.wavecrest.net

           

Wavecrest is excited to unveil our new product knowledge base.

This new knowledge base will provide immediate, 24/7 support to our global customer base. Customers will be able to quickly find the answers they are looking for. The knowledge base comes with an enhanced search tool that shows relevant results as you type, dramatically reducing the resolution time.

Our top-rated technical support staff will be continuously updating the knowledge base. Wavecrest’s technical support staff is committed to providing customers with the best possible product experience. This commitment to quality will ensure the knowledge base will always yield the highest quality results for our customers. Through the knowledge base, customers will also be able to access detailed product release notes, tech tips, and the Wavecrest blog.

Wavecrest is always striving to provide continuously improved, higher level customer support. We furnish our customers with more than just a ‘product’, we provide them with a long-term ‘package’ that combines a cost-effective product with free support services whose priority is equal to that of product design. These services are available during the free product evaluation period and remains throughout the product license term.

See what existing customers are saying about Wavecrest’s technical support team:

“The Wavecrest support engineers are always eager and responsive to assist with any technical challenges facing our network. They have truly made my support to our customer relatively seamless.” -David Scott, Lockheed Martin CITIC

“Any pre-sales questions we had were answered promptly, and Wavecrest’s technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.” -Karleen Carlson, IT Manager, Van Diest Supply Company

“I can’t say enough about the service we have received from Wavecrest in general. From the sales team working with us through the trial and purchase period, to the support team that has answered each of our ‘quirks’.” -Allen Lochamy, Atlanta Bonded Warehouse

“Wavecrest has the best support of any company out there. Their staff members are always courteous to work with and knowledgeable about their product – which is a rarity in this type of work.” -Chris Martin, A+ Computer Solutions

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Reasons Customers Continuously Choose Wavecrest Include Pricing, ROI and Flexibility.

Wavecrest Computing has been providing the best-of- breed Web security and Web forensic solutions since 1996. Continuously delivering the highest quality products at the most competitive pricing has been pivotal to our longevity. We have the best and most loyal customer base in the industry. The fact is, we care about the success of each and every customer. If you are still not convinced, see what one of our loyal customers has to say for themselves.

“Our IT and Management team evaluated several products that were considered “tops” in the web monitoring field.  Our evaluation included hardware appliances and software based systems as well as free to expensive versions.  We decided upon the Wavecrest Cyblock Appliance for several reasons which included Pricing, ROI and Flexibility.  We discovered that the Cyfin Reporter was also just as flexible providing us with the details needed to make adjustments to our Policies and Bandwidth as well as increasing employee’s productivity.”

— Allen Lochamy, Atlanta Bonded Warehouse, Atlanta, GA

Wavecrest Computing Announces the Release of Our Redesigned User Interface

We are excited to announce the release of our redesigned user interface for Cyfin, CyBlock Software, CyBlock Appliance, and CyBlock Cloud.  The new user interface (UI) design was a collaborative effort, including direct customer input. This input played a major role in the design and layout of the new UI.  The results of this shared effort include a very intuitive layout with easy-to-use navigation and a widescreen layout that will cleanly work with any size monitor.

The new UI enhances our clients’ productivity by making it easier to access, configure, and manage all product functionality. We invite you to contact sales or technical support if you have any questions about the new UI!

NewUI

Wavecrest Computing Provides the Best All-around Customer Experience in the Web Security and Web-use Forensic Markets

Wavecrest Computing is the recognized leader in the Web security and Web-use forensic markets. We directly address our clients’ needs with over 17 years of experience developing and supporting Web Security and forensic solutions. We believe delivering the highest quality product at the industry’s most competitive pricing is fundamental to our success. Wavecrest is also proud to provide the best in-house, U.S. based technical support in the industry. Our customers know that they will receive courteous, personalized attention when they speak with our knowledgeable and skilled personnel. We are committed to making sure each and every customer has a successful experience using our products.

A long-standing customer, Karleen Carlson of Van Diest Supply Company, agrees. “When I seek out a company to provide a product or service, I want it all — a great product, a great price, a salesperson that is responsive and treats me like I am their only customer, and technical support that is intelligent, easy to access, and easy to understand. Wavecrest meets all of these criteria. We have used Cyfin, CyBlock ISA, CyBlock Software and CyBlock Cloud. Each of these products met our needs at a fraction of the cost of what the competitors are offering. Any pre-sales questions we had were answered promptly, and the Wavecrest technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.”

We know you will end up agreeing as well that ‘The Wavecrest Way’ is the right way. To gain a fuller understanding of Wavecrest’s product selection, we invite you to contact us personally or to take a moment to visit our Web site and download a product for a free evaluation. Our Technical Support Services are here to help throughout the evaluation process.

Wavecrest Computing celebrates 16 years

Wavecrest Computing celebrates 16 years of loyal customers who have helped the company become a strong, thriving, and innovative business. “What makes Wavecrest stand out from competitors is the on-going commitment to customers and customer service. When customers call, they talk to a real person and they receive personalized attention every time.” Read more about Wavecrest Computing’s products and history: https://www.globenewswire.com/news-release/2013/10/07/578419/10051153/en/Wavecrest-Computing-Celebrates-16-Years-of-Business.html

How to Properly Configure Windows Server 2012 and Windows Server 2008 R2

Configuring Windows Server 2012 and 2008 R2 to push out a group policy to all users can be challenging with Microsoft’s introduction of Group Policy Preferences. These preferences provide more than 20 Group Policy extensions that increase the number of configurable settings in a Group Policy object (GPO). Within most preference items, the configuration interface looks similar to the applicable user interface for configuring settings so the layout will be familiar. The guidelines to set up users’ browsers with a proxy configuration are alike for Internet Explorer 7, 8, 9, and 10, and the following instructions are for Internet Explorer 10.

  1. Go to Group Policy Management, and select the GPO to which you want to add the Internet Explorer 10 settings.
  2. Edit the GPO.
  3. In the Group Policy Management Editor, go to User Configuration, Preferences, Control Panel Settings, and then Internet Settings. If you have already created settings for Internet Explorer 7, 8, and 9, they will be displayed here.
  4. Right-click in the right-hand pane, select “New,” and then select “Internet Explorer 10.”
  5. In the New Internet Explorer 10 Properties dialog box, click the Connections tab, and then click LAN Settings.
  6. Under Proxy server, select the check box to enable the “Use a proxy server…” option.
  7. In the Address field, enter the IP address of your proxy server, and in the Port field, enter the port number.
  8. Now you need to enable the settings and apply them to all users. You can individually enable and disable underlined settings or settings preceded by a circle within a preference item. The underlining or circle of the setting indicates whether it is currently enabled or disabled.
    • A setting with a solid green underline or a green circle is enabled. The preference extension applies this setting’s value to the user or computer.
    • A setting with a dashed red underline or red circle with a slash is disabled. The preference extension does not apply this setting’s value to the user or computer.
  9. Press the following function keys to enable or disable the settings within a preference item. To select a setting, click the actual text of the setting or its text field.

      • F5 – Enable all settings on the current tab.
      • F6 – Enable the currently selected setting.
      • F7 – Disable the currently selected setting.
      • F8 – Disable all settings on the current tab.

    The following diagram illustrates how the function keys work.

  10. After enabling the settings, select the check box to enable the “Bypass proxy server…” option.
  11. Click OK, Apply, and then OK to save the changes. You will see the Internet Settings entry for Internet Explorer 10 along with Internet Explorer 7, 8, and 9, if they were previously created.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Sources:

https://blogs.technet.com/b/grouppolicy/archive/2008/10/13/red-green-gp-preferences-doesn-t-work-even-though-the-policy-applied-and-after-gpupdate-force.aspx

https://technet.microsoft.com/en-us/library/cc754299.aspx

What employers need to know about online holiday shopping

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It’s that time of year again. Christmas is coming, and it’s time to find the best deals and research the best products. And where does everyone go these days to find the deals and do their product research?  You guessed it. The Internet.  Should employers be concerned with this? Absolutely!  Online shopping results in significant productivity losses, excessive bandwidth usage and serious threats to cybersecurity.

Lost productivity can mean big bucks for your company. A recent study by Comscore found that 50% of all online holiday purchases occur during working hours. For the companies in the study, the typical productivity loss during the short holiday season averages $15,000.

Adding insult to injury, the additional traffic will lead to network slowdowns due to significant increases in bandwidth usage. Just as they did in previous years, online retailers are now preparing bandwidth-hogging promotional videos to help sell their products. Remember last year?  On Cyber Monday 2011, video views increased by 897 percent over the previous year. And now the number of views this coming Cyber Monday are expected to exceed last year’s. So, it is critical to prevent vital bandwidth from being consumed by non-productive Web-use.

Contributing to the danger, hackers and identity thieves are very aware of these online shopping patterns. They are fully prepared to deceive online holiday shoppers with very appealing schemes – “deals” that require them to click a link to special discount or filling in personal information before they can get the deal. These acts can lead to malware infection or pose significant risks to your organization’s network and sensitive data.

The peak period for all these holiday-related problems is coming soon. The Comscore study tells us that 80% of all annual online purchases occur between Nov 26th (CyBer Monday) and Dec 14th.  So now is a good time to remind your employees of your organization’s Web-use policy and make sure you have the right protections in place.

Dennis McCabe, President of Wavecrest Computing, recommends that companies monitor and/or filter employee Web-use to better protect themselves from lost productivity, excessive bandwidth usage and security threats. His company is ready to help them do this.  Easy to use and priced to fit any budget, Wavecrest products are tailored to address all aspects of Web-use management reliably and cost-effectively.

About Wavecrest

Since 1996, Wavecrest Computing has developed, marketed, and supported a spectrum of innovative Internet usage monitoring, analysis, filtering, and reporting solutions. Their products help all types of organizations manage employees’ online activities, ensure compliance with acceptable use policies, preclude legal liability and prevent bandwidth abuse. Founded 15 years ago, their client base has grown to more than 3,000 organizations, including many prominent Fortune 500 companies and high-profile government agencies.