If you are ever unsure about what a term or metric in a report means, check out our new Report Guide.  It includes key concepts and definitions to help you gain a better understanding of the data displayed and how combining different reports can get you the exact information you need.  The guide also includes a detailed list of every standard report with a description of the information provided in each.  Check out the report guide and bookmark it in case you ever need to refer to it in the future.  You can always find it on our Web site too under Support Documentation for your specific Wavecrest product.