Are Santas taking over your network?

Thursday, November 10th, 2016

Santas on computers at Virgin Megastore

Can you believe that it is almost the end of the year already? A lot has happened for us this year, and it seems to have made the year go even faster. No matter how fast or slow the year went for you, it is time for all of us to think of the holiday shopping season that is coming up.

Every year, it is predicted that more and more of us will be using online shopping to get a good portion of our list taken care of. With time constraints in normal life, your employees are definitely going to sneak in some shopping on their work devices, clogging up your network bandwidth with nonessential traffic–and it probably won’t just be on Cyber Monday!

Don’t experience additional holiday stress. Go ahead and allow your employees a bit of freedom to do some surfing to find the right toy, tie, or TV for their loved ones. But also give yourself, your IT department, and your whole business the gift of knowing your mission-critical business operations come first, with the bandwidth management, filtering, and reporting tools in our CyBlock Employee Web-use Security Solution.

CyBlock will help you and your IT team with:

  • Bandwidth Management
    • Uncover Web activity that can cause network slowdowns.
    • Spot spikes that could indicate excessive data use.
    • Identify which categories have the most visits triggering high bandwidth usage.
    • Pinpoint which bandwidth-intensive sites are being visited, hogging enterprise bandwidth, and potentially posing security risks.
    • Automatically throttle nonessential traffic by content category or group.
    • Stay informed with triggered alerts and real-time monitoring.
  • Web-use Filtering and Reporting
    • Limit the time users are online by the hour and day of the week.
    • Identify risk, and analyze usage of your network resources.
    • Configure policy exceptions for different users and groups.
    • Use white & black lists to restrict or allow access to certain sites.
    • Cover your main office, remote users, and branch offices.
    • Get complete, accurate, actionable, & compliance-ready reports.

Find ways to satisfy all your business and employee needs. Give your employees the gift of online shopping time during this holiday season, while making sure your IT team receives the gift of proactively throttling bandwidth for noncritical applications, getting alerts, and gaining visibility into bandwidth hogs.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud and guest Wi-Fi services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Interesting to watch, yes. Useful to you, the customer . . . resounding no.

Wednesday, August 24th, 2016

pillows fighting

When you watch two big companies argue, it tends to become interesting. We think so anyway! Zscaler pushes for cloud versus appliance benefits, while Forcepoint pushes back with Zscaler’s expensive, hidden costs with limited options. We admit they each get some points for effort. Why then do we watch with interest? Because Wavecrest tends to stay out of the fray with not only all the options you need for your distributed and unique workforce, but the pricing that will allow you to see ROI almost immediately.

Forcepoint definitely represents the changes that have happened since the Raytheon acquisition of Websense. Websense customers may very well be feeling some pinch this year since the acquisition’s changes are finally kicking in. Support or customer service people are hard to get a hold of. When renewal time comes around, the pricing, contract terms, or even the product lines have changed, and more. Hesitate before you sign on. You probably don’t need the entire package being pushed or to pay the add-on prices for things like SSL inspection or technical support that should already be included in the first place!

Zscaler, on the other hand, is on a mission to destroy the idea of hardware for your Web security. We disagree. A hardware option can play a critical role in the security of your business. In fact, our CyBlock Appliance is very popular and is consistently updated with new capabilities to protect your business against today’s always changing cyber threats — and the updates come at no additional cost to our customers!

Stop having to choose from limited options, or having to purchase more than you require because of all-in-one packages. Don’t get talked into believing that you are wrong to still want hardware instead of SaaS, or that you have to pay more for services or technical support you deserve. We have a solution and deployment that fits all workforce configurations. Purchase CyBlock Appliance and then add a remote office or roaming users. Great! CyBlock Hybrid will cover you. Purchase CyBlock Software and add another office in Italy? Grande! CyBlock Software is there for you without paying for an additional software license. Looking for a deployment requiring no hardware or software to buy and install, and no ongoing maintenance . . . CyBlock Cloud will be your solution.

Get involved in the process again. Become not just our customer but part of our family, knowing that we think of you first, listen, and react. You are our focus . . . not competing Goliaths or hardware bashers.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion (and arguing) behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Security should make you feel secure . . . right?!

Tuesday, August 16th, 2016

big_fish_little_fish

It is important to note that many companies are acquired every day, and this can be a good thing . . . for them. Or maybe not . . . “According to collated research and a recent Harvard Business Review report, the failure rate for mergers and acquisitions (M&A) sits between 70 percent and 90 percent,”Business Review Europe, 2015. More importantly for you as customers, many companies that are acquired leave old customers behind, picking up the pieces of what is left of good service, good prices, good products, and even good friendships.

Service is a critical part of finding the right vendor, especially in security today. There are just too many risks out there that SMBs don’t have the time to fully educate themselves about–they just want to go about their business. So for these SMBs, it is more important to rely on a vendor who they know and trust. When this type of service ends, it can be a major disruption requiring many businesses to decide to deal with the higher prices, more complex contracts, and foreign-based service people with endless ticket systems and long wait times.

About a year after the vendor is acquired, the new corporation’s policies really kick in, and customers start getting a good idea of changes. Renewal time comes around and instead of your vendor team member calling you to talk about how everything is and if there are any changes to your needs, you get an invoice with extensive terms and conditions that you need to hire a lawyer to understand. Prices increase and you wonder if it is not just to pay for all the terms and conditions being written!

What once was one of your favorite products becomes a burden. Product names change, product lines are cancelled or combined with new product lines, and the confusion builds. Cybersecurity industry acquisitions are becoming hard to follow. One is bought by another, to be bought by another, and then another that has already bought five other companies . . . names mix, divisions are formed, and old relationships are destroyed.

Security for your business should make you feel secure. It should not be something that holds you back or gobbles you up. Don’t be fooled by the promises vendors make just to hold onto you so that they can raise prices at renewal time. You got into business to focus on what you do. It should not be about keeping up with the fine print of enterprise security, the in and outs of the industry acquisitions, confusing contract terms, and high prices. Find that vendor who will become your “stable go-to.” Get a security vendor that makes you and your business feel secure.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Offering guest Wi-Fi is expected. Securing your guest Wi-Fi is required.

Wednesday, August 10th, 2016

Family-hotel-wifi-690x300

The family vacation–everything is packed. One suitcase for each family member, and one suitcase for all the devices! Of course your hotel offers guest Wi-Fi!

In the hospitality industry, offering guests Wi-Fi access has become expected. In fact, Hotel Chatter reported 94% of people cite Wi-Fi as the most important amenity, and 38% of those say no Wi-Fi is a deal-breaker and will book elsewhere!

Unfortunately, what happens on your guest Wi-Fi network can put your whole enterprise at risk, including all your other guests. A lagging Internet connection issue can frustrate and damage your relationship with customers, situations such as compliance issues or legal liabilities can damage your brand, and data loss due to malware from the guest network can cause enormous headaches from losing guests’ trust to financial damages and lawsuits.

Protect your business and guests with a strong enterprise Web security gateway with guest Wi-Fi protection, CyBlock Appliance. With your personalized captive portal message and your guests’ simple acceptance of your published Acceptable Use Policy, CyBlock Appliance guest network protection will allow you to:

  • Secure guests’ Web usage while on your network, no matter what device they are using.
  • Filter inappropriate or legal liability sites.
  • Restrict guests’ time online.
  • Run informative reports on their HTTP and HTTPS traffic.
  • Track and throttle bandwidth usage, and more.

All of this, without any noticeable delay in your guests’ Web browsing or work!

CyBlock Appliance is advanced threat protection hardware that includes tools to manage guest Wi-Fi, reduce the risk of Web-borne threats such as malware and ransomware, avoid bandwidth slowdown, and more.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.

CyBlock® and ConnectWise® – Integration for MSPs

Monday, August 1st, 2016

1-3-Increase-Revenue

Wavecrest Computing is excited to announce a new feature for its Managed Service Provider (MSP) offerings, CyBlock Cloud’s integration with ConnectWise!

The CyBlock integration is built to provide comprehensive Web-use security and analytics along with the time-saving management of the leading ConnectWise Professional Services Automation (PSA) platform. With only one click between ConnectWise and the CyBlock Cloud MSP Partner Portal, MSPs can now automatically populate new client information in the ConnectWise interface, track and manage CyBlock Cloud licenses, proactively pursue timely renewals, and more. This integration is focused on saving time and improving efficiencies, allowing for increased new and recurring revenue, customer satisfaction, and crucial time to focus on mission-critical issues.

CyBlock Cloud for MSPs is a leading Web-use security, analytics, and reporting solution that will fit any MSP client business size or industry type and requires no hardware or software to buy and install, and no maintenance. Monitor, filter, and analyze data to help protect customers from Web-borne threats, such as malware, ransomware, and phishing attacks, while providing useful, time-saving tools, for example, automatically distributed, manager-ready reports, alerts when thresholds are reached, and trusted coverage over any distributed workforce.

“Wavecrest has a great managed service partner program that allows MSPs easy access to manage their CyBlock clients’ needs from anywhere, at any time. Now, we are excited to work with ConnectWise to increase the convenience to MSPs even more. MSPs can now manage their CyBlock Cloud clients directly in the ConnectWise user interface, saving time and expense that they can then use to increase revenue and focus on mission-critical issues,” explains Dennis McCabe, co-founder and President of Wavecrest Computing. “We know that time is money. Developing ways to help MSPs find more time and increase revenue while offering a product and service that surpasses expectations makes us proud of what we do, and motivated to do much more.”

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Provider (MSP), IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.

Feeling neglected? Let’s fix that.

Wednesday, May 11th, 2016

article-5-photo

It seems the newly named Forcepoint has finally settled into the company they planned since the Raytheon acquisition of Websense. As a Websense customer before the acquisition, are you feeling a bit neglected now? In this new corporate culture, are you finding it difficult to get a hold of technical support or that customer service is not there when you need them? Could it be that their focus is more on the larger Raytheon cyber security customer base than on their Websense customers? Whichever the case, your business is the one that suffers. Stop spending your precious time on working through multiple levels of bureaucracy to get what you need.

Wavecrest has comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Retaining a positive SMB mentality, the Wavecrest team believes strongly in one-on-one communication with prospects, customers, and partners. When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t remain just a ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.

Do You Have the Necessary Enterprise Cloud Services Visibility?

Wednesday, March 9th, 2016

img_cloud_computingToday, cloud services are the way businesses run. Collaboration among employees, file sharing, data storage, and even accounting are accomplished via cloud services. There are very few businesses left that use absolutely no cloud services. It is just a fact that we all live in a world with data spread out everywhere, at speeds we could not even fathom ten years ago. Hence, the concept of Shadow IT, Shadow Data, and Shadow IoT (Internet of Things) are becoming more commonplace terms. All of these are basically variations on employees using services and devices outside of their IT department’s knowledge. What does it all mean when running your business? Two questions . . . do you know what cloud services are being used and where your data is going?

Visibility . . . a key element for enterprise security. Knowing what cloud services your users are accessing is detailed visibility that a business can’t live without. Unsanctioned cloud applications and services can expose the company’s network and data security to a long list of serious threats. The IT department knows managers want the Web-usage visibility too . . . without the rest of the “visual noise” and meaningless information (to them, at least). They want detail on what employees are doing with cloud services, and they want it easily accessible, interactive, understandable, and meaningful.

It is time to take a good look at what’s being used to monitor and control your employees’ cloud services usage. Make sure you have a Cloud Access Security Broker (CASB) solution that gives you the critical cloud services management tools you need. Learn more about how to Detect, Analyze, and Manage Cloud Services in the Enterprise.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.

 

Wavecrest Continues to be a Valued GSA-Approved Vendor

Tuesday, February 23rd, 2016

Contract_Holder_StarMark

 

Wavecrest Computing has once again been awarded a renewal for a GSA Contract. Our first award was in 2000, and now we are proud to be renewed all the way to 2021!

Since 1996, Wavecrest Computing has been a global leader in employee Web-access security and Web-use monitoring and analytics solutions, with scalable filtering and reporting analysis, forensic data tools, and products designed to enable organizations with today’s distributed workforce to successfully address cyber threats.

Our clients include:

  • National Archives
  • Superior Court of California
  • U.S. Computer Emergency Readiness Team (Homeland Security)
  • U.S. Department of Veterans Affairs
  • Florida Department of Health
  • New York City Department of Buildings
  • Georgia Department of Transportation
  • Defense Logistics Agency
  • U.S. Department of Justice
  • National Ground Intelligence Center
  • U.S. Army

Wavecrest’s CyBlock and Cyfin solutions are built with today’s unique business in mind, offering comprehensive cloud services management and visibility into Shadow IT and insider threats, as well addressing legal liability, workforce productivity, and Web security threats such as malware and phishing attempts. We offer multiple deployments that include Cloud Access Security Broker (CASB), Cloud, Hybrid, Software, and Hardware deployments that fit any business type or size. Wavecrest Computing is headquartered in Melbourne, Florida, U.S.A.

For more information on the company, products, and partners, visit https://www.wavecrest.net or follow us on LinkedIn, Facebook, and Twitter.

20 Years Young and Excited About the Next 20!

Tuesday, February 16th, 2016

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We are proud to announce that Wavecrest Computing has reached a pretty big milestone…its 20th anniversary! It has been a path we have happily taken with innovative products and a dedicated staff, many of which have been with us since the beginning. We would also like to thank you…our customers, partners, and followers for sharing this journey and challenging us to be constantly reaching for the stars…or the cloud, as the case may be! Here is to an exciting next 20 years where we will remain “at your side” securing your growing, distributed, and agile workforce.

Since 1996, Wavecrest Computing has been a global leader in employee Web-access security and Web-use monitoring and analytics solutions, with scalable filtering and reporting analysis, forensic data tools, and products designed to enable organizations with today’s distributed workforce to successfully address cyber threats. Wavecrest’s CyBlock and Cyfin solutions are built with today’s unique business in mind, offering comprehensive cloud services management and visibility into Shadow IT and insider threats, as well addressing legal liability, workforce productivity, and Web security threats such as malware and phishing attempts. We offer multiple deployments that include Cloud Access Security Broker (CASB), Cloud, Hybrid, Software, and Hardware deployments that fit any business type or size. Wavecrest Computing is headquartered in Melbourne, Florida and is a longstanding GSA contract holder.

For more information on the company, products, and partners, visit https://www.wavecrest.net or follow us on LinkedIn, Facebook, and Twitter.

MSP: Manage Client Bandwidth and Cloud Services

Tuesday, January 19th, 2016

Are unsanctioned cloud services using up all of your clients’ bandwidth? As a managed service provider (MSP) today, knowing your client’s cloud services usage is crucial. Cloud services can range from acceptable collaboration tools to unsanctioned personal usage apps that waste critical bandwidth. Most businesses run cloud services to be able to communicate & collaborate more efficiently. Employees, though, tend to find apps that suit their needs best, even when unsanctioned. Help your clients by finding & managing their bandwidth and cloud services with Wavecrest’s CyBlock.