Tag Archives: web filtering

Is anyone listening?

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What was your first reaction last year when hearing of the Cisco acquisition of OpenDNS? Many comments we have heard include . . . yup . . . “there they go again.” There are always transitions and changes within the business world, many of them positive. We all understand that. But the changes that can occur from these kinds of acquisitions can end up costing you, the customer or the partner, more than you signed up for. As an OpenDNS Umbrella customer, are you getting tired of riding the corporate wave until you eventually see all of the prior benefits to remaining a customer melt away? It usually takes about a year to kick in. We have seen it in other big acquisitions, and there is a consistent pattern of what happens.

We can make a difference for you. With a positive SMB mentality, Wavecrest strongly believes in one-on-one communication with our prospects, customers, and partners. When you reach out to us, we have a human being on the other end of the line who knows the product well, communicates well, and will take the extra step to help your enterprise and employees be more secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need. For more than 20 years, we have been a hardworking, successful, customer-centric business, and we don’t plan on changing that for at least the next 20!

Wavecrest also has the products you require–agile and reliable solutions for your Web Security needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Don’t settle for a solution provider that isn’t listening to you. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use security management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Potential Victims to Very Smart Thieves

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Employees need to know what their employers’ philosophy is behind technology. Does my employer want me to use whatever app I choose? Can I just store and share work information where it is most convenient for me? Will my employer listen when I explain how much my cloud app does to improve my workflow? If you as the employer listen, you could save your business from an incident or a serious breach.

It is amazing that the news is filled with data breach, data loss, ransomware, and spear phishing, and yet many businesses still think they are immune from an attack. If you are connected to the Internet, you are a highly susceptible victim. Do not take this to mean that you should not run your business with the highly efficient and collaborative tools that cloud services offer. It just means think and act to protect your enterprise assets and employees.

Let’s first cover where a major number of incidents start. Your enterprise weakness . . . the employee. It doesn’t matter if you have the best employees in the universe, they are human. Hackers perfect the way they attack; that is their job. They have become so good at what they do that good employees send out W-2s, transfer millions to banks in foreign countries, and hand out their logon credentials without question.

Now let’s talk about what you can do to help your employees to not become victims.

  • Educate them; make them a part of the process. Communicate. It is everyone’s fight.
  • Go ahead and make your most techy employee an honorary go-to person for others with questions.
  • Gain visibility with proactive monitoring tools. Trust me–this is not an employee privacy invasion. You need to know what is going on first; then make informed decisions.
  • Make sure there is a process in place for an employee who questions something. Make the process part of your Acceptable Use Policy (AUP).

And then the important basics we all know, but are worth repeating . . .

  • Back up regularly and make sure your recovery process is tried and true. Think ransomware attack recovery, so keep it where you can get to it but others can’t.
  • Patch – There is no longer an option to do updates. Many are for security, so just do it and do it consistently. It’s patch management, not patch whenever.
  • Passwords – Maintain, manage, and get creative. Use a password manager if needed.
  • Off-boarding – Make sure to purge all credentials for ex-employees or contractors. How do you know if they are still there? Monitor!!
  • Layered security – Get a firewall, but don’t expect all-in-one add-ons to be impressive. For example, don’t expect the firewall Web-use reporting feature to provide comprehensive and interactive reporting capability. Invest in the solution that means serious employee Web-use reporting business–no more wishy-washy reports that are useless.

Think and act to protect your enterprise assets and employees. Take some time to communicate with your employees about the exploits that they may fall prey to. It is not their fault; they are not an “insider threat” but a potential victim to very smart thieves.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Feeling neglected? Let’s fix that.

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It seems the newly named Forcepoint has finally settled into the company they planned since the Raytheon acquisition of Websense. As a Websense customer before the acquisition, are you feeling a bit neglected now? In this new corporate culture, are you finding it difficult to get a hold of technical support or that customer service is not there when you need them? Could it be that their focus is more on the larger Raytheon cyber security customer base than on their Websense customers? Whichever the case, your business is the one that suffers. Stop spending your precious time on working through multiple levels of bureaucracy to get what you need.

Wavecrest has comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Retaining a positive SMB mentality, the Wavecrest team believes strongly in one-on-one communication with prospects, customers, and partners. When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t remain just a ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Wavecrest Continues to be a Valued GSA-Approved Vendor

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Wavecrest Computing has once again been awarded a renewal for a GSA Contract. Our first award was in 2000, and now we are proud to be renewed all the way to 2021!

Since 1996, Wavecrest Computing has been a global leader in employee Web-access security and Web-use monitoring and analytics solutions, with scalable filtering and reporting analysis, forensic data tools, and products designed to enable organizations with today’s distributed workforce to successfully address cyber threats.

Our clients include:

  • National Archives
  • Superior Court of California
  • U.S. Computer Emergency Readiness Team (Homeland Security)
  • U.S. Department of Veterans Affairs
  • Florida Department of Health
  • New York City Department of Buildings
  • Georgia Department of Transportation
  • Defense Logistics Agency
  • U.S. Department of Justice
  • National Ground Intelligence Center
  • U.S. Army

Wavecrest’s CyBlock and Cyfin solutions are built with today’s unique business in mind, offering comprehensive cloud services management and visibility into Shadow IT and insider threats, as well addressing legal liability, workforce productivity, and Web security threats such as malware and phishing attempts. We offer multiple deployments that include Cloud Access Security Broker (CASB), Cloud, Hybrid, Software, and Hardware deployments that fit any business type or size. Wavecrest Computing is headquartered in Melbourne, Florida, U.S.A.

For more information on the company, products, and partners, visit https://www.wavecrest.net or follow us on LinkedIn, Facebook, and Twitter.

The all-in-one, enterprise class, Web Security hardware solution

The all-in-one, enterprise class, Web Security hardware solution, CyBlock Appliance, now available with local logging and reporting, can be easily paired with a CyBlock Cloud account as a Hybrid deployment, extending Web filtering and monitoring to your off-premises employees!

applianceLGet instant real-time information and proactive, reliable control over your network’s Internet users. CyBlock Appliance, the leading, turn-key, gateway appliance solution for Web-access Security, provides ease-of-use setup, configuration, and management at your fingertips! And now, you no longer have to worry about any remote logging that would require an external server or appliance. CyBlock Appliance now supports local logging and reporting!

The benefits of CyBlock Appliance are many, and your administrative choices are extensive. With minimal time and effort, the Appliance is up and running. Choose to use the Appliance as a proxy to monitor all your selected HTTP/S traffic, or inline, “transparent” to add the control and monitoring of P2P, torrents, IM, and e-mail, as well as public access Wi-Fi areas. Either configuration gives you granular controls, drill-down reporting, filtering, real-time monitoring, bandwidth throttling, as well as reducing risks of malware and data loss–your options are endless. CyBlock Appliance will proactively support all your organization’s Web-use needs fast and efficiently, without the need for constant administration.

Remote or mobile users? Safeguard all networks and employees in the organization. Add CyBlock Hybrid! Using CyBlock Appliance and CyBlock Cloud, the Hybrid deployment secures your additional remote and mobile employees so there is no need to route traffic back to the main office. All policies are managed from a single interface and sync automatically. Free up local server bandwidth and be assured that Web filtering for these users is occurring in the cloud with CyBlock Hybrid!

For more information, visit: Wavecrest Computing

Into the Madness of March…brackets, bandwidth, malware, and all.

BracketMarch Madness begins on March 17th this year. We all know that employees check out highlights or even stream a whole game. According to Turner Sports’ Will Funk’s interview with AdWeek,Turner did 70 million live streams on broadband and mobile during March Madness 2014. That is a lot of streaming. With all the streaming and new apps that are out since last year, 2015 will likely set another record.

This year, have the choice to allow your employees some freedom to watch and enjoy! CyBlock Web Security Solutions will help protect your business, blocking sites known for malware and proactively controlling bandwidth consumption, while allowing responsible viewing.

With Wavecrest’s Bandwidth Management in CyBlock, there are numerous ways to be able to control access when you need to. With Real-Time Data Usage Monitoring, you will be able to easily view current data usage for the entire enterprise, detect unexpected spikes that could indicate excessive data use, or just observe the last 5, 10, or 15 minutes of real-time updates.

You can also make sure the critical business operations remain functioning efficiently, even during the games, by using the Bandwidth Throttling features. Be more restrictive as the noncritical usage gets higher by setting one of the automatically triggered, higher-usage policy thresholds to throttle more or even block. E-mail alerts will keep you informed wherever you are. Once a policy is activated, policy-specific traffic is throttled or blocked, allowing business-critical applications (VoIP, CRM, etc.) to continue operating as needed.

Don’t forget about protecting your company from malware. March Madness search results have had a history of being known for malware in past years, and this year will likely be no different. As your employees search for brackets or results, CyBlock blocks traffic to the constantly growing number of sites that generate and/or promote malware. Keep out viruses, Trojan horses, phishing attacks, and more.

March Madness has become a way of life. Decide how your company will handle the traffic and proactively prepare for it by letting CyBlock help protect and secure your business and your employees. Find out more about all the Web Security product lines at Wavecrest Computing.

 

Cyber Monday is Quickly Approaching is Your Network Ready?

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Cyber Monday crushed it, again.

Online shopping on Cyber Monday hit $2.29 billion in sales in 2013

  • Adobe reported that Cyber Monday eCommerce sales grew 16% year-over-year to $2.29 billion.
  • Adobe also said that 18.3% of sales came from mobile devices, an increase of 80% year-over-year.
  • ComScore reported that Cyber Monday reached $1.73 billion in desktop online spending, up 18% from 2012.
  • IBM said Cyber Monday was the biggest online shopping day in history, with a 20.6% increase in online sales.
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The chart above shows Cyber Monday sales dramatically increasing around 9 am on Monday and holding steady throughout the entire work day.

With more and more of your employees doing their shopping online, it has become a cyber security issue for businesses making sure their networks are secure, managing bandwidth and protecting their employee from identity theft . CyBlock Web Security products will help you manage all of this from an easy to use single console.

CyBlock is a complete Web management and security product:

  • Advanced Web Filtering
  • Threat Protection
  • Bandwidth Management
  • SSL Inspection
  • Comprehensive Reporting

More information about CyBlock Web Security Products.

 

Wavecrest Computing Releases Hybrid Option for CyBlock

Melbourne, FL November 12, 2014

Wavecrest Computing, the makers of CyBlock, have just announced the availability of the Hybrid option for CyBlock.

For organizations that are composed of a main office, branch offices, and remote and mobile users, there is a certain need to safeguard all networks and employees in the organization. Organizations want to apply the same Acceptable Use Policy (AUP), which is being enforced for on-premises employees, to remote employees. Along with an on-premises installation of CyBlock Software or CyBlock Appliance, companies can also secure remote offices and mobile users using a Hybrid deployment of CyBlock.

“The Hybrid deployment is a feature that uses CyBlock Cloud to extend Web filtering and monitoring to our clients’ off-premises employees, that is, those connecting to the Internet from hotels, airports, home offices, or remote offices.” Dennis McCabe CEO, Wavecrest Computing

CyBlock Hybrid offers a flexible Web security solution that combines your on-premises CyBlock installation with a CyBlock Cloud service. You can manage the policies for your on-premises and off-premises employees from a single interface. Using CyBlock Cloud, the Hybrid deployment secures remote and mobile users so there is no need to route traffic back to the main office. You can free up local server bandwidth and be assured that Web filtering for these users is occurring in the cloud.

CyBlock Hybrid Cloud

Wavecrest Computing has been the recognized leader in Web security and Web-usage forensic solutions for over 17 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

CyBlock/Cyfin Release 9.1.1 Now Available

SideImageManagedServicesIn Release 9.1.1, we are excited to announce enhancements to CyBlock Cloud specifically for MSP Partners. Our MSP Partners can now log on to the interface and manage each of their customers’ account information and also the product features for each of their customers, such as Web filtering and reporting.

The enhancements for CyBlock Cloud are described below. There are also corrections in this release for CyBlock Cloud as well as for CyBlock Appliance, CyBlock Software, and Cyfin.

  • MSP Partner Portal. The following features have been added:
    • Once your account has been established, you will receive an e-mail notification to complete your registration by logging on to the interface.
    • After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.
    • The Home page lists all of your customers and their account information. By clicking the customer name, you can view more information for each customer, such as license details, proxy activity, reporting storage options, and the customer’s Client Activation Key.
    • The Customer menu allows you to select a customer in order to manage and view that customer’s specific product features. As you switch between customers, their corresponding policies, settings, and screens will be retrieved.
    • You will receive an e-mail notification of the daily status of your customers including proxy and reporting usage as well as whether the number of users has been exceeded for a particular customer.
  • License Expiration Notice. For non-MSP customers, a notice is now displayed on the Home page when your license is within 30 days of expiring. Contact Sales to renew your license.

To see the full release notes for your product, visit our Web site or knowledge base.

To find out how to become an MSP Partner, visit our partner page, or send us your information on our partner form and we will contact you.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Forrester’s latest report says that the SaaS market will hit $131 billion by 2020.

SaaSAre you ready to take advantage of the boom in the SaaS market? Have you thought about reselling cloud services? Or have you already started the transition into the managed service resale model? Wavecrest wants to help make this transition as simple and streamlined as possible.  We will provide you with all the tools you need to succeed. You can start selling our cloud service immediately with minimal investment and no binding contract.

Wavecrest understands the service model and the complexities behind selling SaaS solutions. Having a range of services that can be sold independently or in a bundle is key to generating a stable and recurring source of revenue. Web Security as a service is integral to any MSP’s offerings. That is why we have streamlined our ordering and licensing process. Furthermore, we have developed a simple to manage and provision service to ensure you maintain your profit margins!

Wavecrest Computing’s industry leading Web security solution, CyBlock, is a mature, robust and feature rich solution. CyBlock is now available as a cloud-based security service (SaaS) solution.  CyBlock Web Security services will protect your clients against Web based threats, lost productivity and mitigate legal issues associated with employee Web use. CyBlock Web Security service also provides bandwidth management.  This critical feature enables you to provide your clients with the highest quality of Service (QoS) by ensuring speed and reliability of mission-critical Web activity.

Let Wavecrest show you how selling the SaaS Web Access Security CyBlock Cloud will have a rapid and positive impact on your MSP business!

Find out more detail on our MSP partner page or send us your information on our partner form and we will contact you!

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

partner@wavecrest.net

Website:

https://www.wavecrest.net