Before the end of the year, all of us at Wavecrest would like to wish all of our customers and readers a Happy Holiday and Happy New Year! We also wanted to leave you with one final product tip for the year.
If you are ever concerned about losing your configuration in your CyBlock or Cyfin product, there is no need to worry. A backup of the configuration files for your CyBlock or Cyfin product is created on a nightly basis in a folder called ‘restore’. This backup is stored in daily files for the past 30 days. Therefore, if you ever lose any configuration for any reason, our technical support team can retrieve this data from you. Simply contact technical support for instructions on sending the proper information, and they will extract the file and send it back to you.
You can contact technical support by phone at 321-953-5351, ext. 4 or by email at firstname.lastname@example.org.