Managing Categorization in CyBlock and Cyfin

Tuesday, July 20th, 2010

CyBlock and Cyfin offers the advanced functionality for you to manage and customize the categorization of sites. By using these categorization features, you can maximize the overall usefulness of your CyBlock or Cyfin product. Follow these 5 tips to get the most out of categorization.

1. Keep your categorization list current via daily updates.
Wavecrest site analysts work continuously to update and expand the categorization list. In fact, the Wavecrest URL list is 100% human reviewed. These updates are available for download daily. It’s a simple process that can be done manually or on an automatic/scheduled basis. You can download the URL list or schedule the download to occur daily on the Administration – URL List screen.

2. Establish custom categories.
Augment Wavecrest’s standard 74 categories with custom categories. You can add up to 25 custom categories. You can activate and use as many or as few of these as you want, and you can easily give them specific names of your own choosing. Names are limited to 50 characters. These settings are found on the Advanced Settings — Category Setup — Name Custom screen. Once a custom category has been established, you can augment the Wavecrest URL List with URLs of your own choosing and place them in the custom category for subsequent monitoring or filtering. Custom categories also provide white list (allow-only) capability for CyBlock users.

3. Add URLs.
You can add URLs to both the Wavecrest standard and custom categories. The applicable settings are found on the Advanced Settings — Category Setup — Edit URLs screen. You can also delete URLs here.

4. Change a URL’s category.
If you wish, you can change the category to which Wavecrest has assigned a particular URL. You can do this by simply adding the URL to the category of your choice. Your categorization will take permanent precedence over the Wavecrest URL list.

5. Participate in our OtherWise program.
To opt in our OtherWise program, you simply need to periodically run a Top Non-categorized Sites report and email a copy to sites@wavecrest.net. Our list technicians will research, identify and categorize the most popular unidentified sites, many of which will be of local or special interest to your organization. Then, after you download the next daily control list update, subsequent visits to those sites by your users will no longer be listed as “Other.” They’ll be properly identified and categorized. NOTE: We hold all customer information sent to us in strict confidence.

Display ID and IP in Wavecrest’s CyBlock and Cyfin Reports

Thursday, July 8th, 2010

There is an option to display both the user ID and IP address in reports. To do so, go to the Advanced Settings – Report Settings page in your CyBlock or Cyfin product and open the Advanced Options link. On this screen, you will see an option to “Display Login Name and IP Address.” Simply click the checkbox so that it is enabled and click Submit. Now you will see both login names and IP addresses when running user reports.