Tag Archives: categorization

Introducing Our Latest Update: Artificial Intelligence Category for Cyfin and CyBlock

At Wavecrest Computing, we are committed to continually improving our products to keep pace with the ever-evolving digital landscape. Today, we are excited to announce a significant enhancement to our Cyfin and CyBlock products – the introduction of a new category: Artificial Intelligence.

What is the Artificial Intelligence Category?

As AI technologies become increasingly integral to various aspects of business and daily life, we recognized the need to provide our users with more precise and relevant categorization. Our new Artificial Intelligence category encompasses websites that employ AI technologies such as machine learning and deep learning to deliver human-like services.

This category includes platforms offering:

    • Chatbots: Interactive AI-driven customer service tools.
    • Productivity Tools: Applications designed to streamline workflow and boost efficiency using AI.
    • Summarizers: Services that condense information into digestible summaries.
    • Transcription Services: Tools that convert audio or video content into written text.
    • No-Code Solutions: Platforms enabling users to build applications without programming knowledge, powered by AI.
    • Multimedia Editing: Advanced AI-driven tools for editing images, videos, and audio.

    Why This Update Matters

    AI technologies are not just a trend; they are reshaping industries and transforming how we interact with digital content. By introducing this category, we aim to:

    • Enhance Visibility: Provide detailed insights into how and when AI technologies are being utilized within your organization.
    • Improve Management: Help IT administrators and management teams better understand and control the use of AI-based tools and services.
    • Stay Current: Ensure that our product offerings are aligned with the latest technological advancements, offering you the most up-to-date solutions.

    How It Works

    The Artificial Intelligence category is meticulously designed to target sites that are actively hosting AI functionalities, rather than those merely providing information about AI. This distinction is crucial for organizations looking to manage and monitor the practical use of AI tools in their operations.

    By leveraging our advanced categorization technology, Cyfin and CyBlock can now identify and report on AI-driven activities more accurately, providing you with a clear view of how AI technologies are impacting your network.

    Continuous Improvement

    This update is part of our ongoing commitment to enhance our products and provide our customers with the best possible tools for managing and understanding their web traffic. We are dedicated to adapting to the dynamic digital environment and ensuring that our solutions remain relevant and effective.

    Stay tuned for more updates as we continue to innovate and expand our product capabilities. If you have any questions or need assistance with the new Artificial Intelligence category, our U.S.-based expert technical support team is always here to help.

    Experience the Future of Web Filtering and Reporting with Wavecrest Computing

    To learn more about our Cyfin and CyBlock products and how the new Artificial Intelligence category can benefit your organization, visit our website or contact our support team today.

    Managing Categorization in CyBlock and Cyfin

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    CyBlock and Cyfin offers the advanced functionality for you to manage and customize the categorization of sites. By using these categorization features, you can maximize the overall usefulness of your CyBlock or Cyfin product. Follow these 5 tips to get the most out of categorization.

    1. Keep your categorization list current via daily updates.
    Wavecrest site analysts work continuously to update and expand the categorization list. In fact, the Wavecrest URL list is 100% human reviewed. These updates are available for download daily. It’s a simple process that can be done manually or on an automatic/scheduled basis. You can download the URL list or schedule the download to occur daily on the Administration – URL List screen.

    2. Establish custom categories.
    Augment Wavecrest’s standard 74 categories with custom categories. You can add up to 25 custom categories. You can activate and use as many or as few of these as you want, and you can easily give them specific names of your own choosing. Names are limited to 50 characters. These settings are found on the Advanced Settings — Category Setup — Name Custom screen. Once a custom category has been established, you can augment the Wavecrest URL List with URLs of your own choosing and place them in the custom category for subsequent monitoring or filtering. Custom categories also provide white list (allow-only) capability for CyBlock users.

    3. Add URLs.
    You can add URLs to both the Wavecrest standard and custom categories. The applicable settings are found on the Advanced Settings — Category Setup — Edit URLs screen. You can also delete URLs here.

    4. Change a URL’s category.
    If you wish, you can change the category to which Wavecrest has assigned a particular URL. You can do this by simply adding the URL to the category of your choice. Your categorization will take permanent precedence over the Wavecrest URL list.

    5. Participate in our OtherWise program.
    To opt in our OtherWise program, you simply need to periodically run a Top Non-categorized Sites report and email a copy to sites@wavecrest.net. Our list technicians will research, identify and categorize the most popular unidentified sites, many of which will be of local or special interest to your organization. Then, after you download the next daily control list update, subsequent visits to those sites by your users will no longer be listed as “Other.” They’ll be properly identified and categorized. NOTE: We hold all customer information sent to us in strict confidence.

    Blocking Unusual Facebook Site Variations

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    Facebook has set up their site so that if a user types “www.www.facebook.com”, they will be able to access it through any Web filtering proxy blocking www.facebook.com.  Users can even type in variations, such as “www.www.www.facebook.com” or “hello.www.www.facebook.com” to get access to Facebook.

    If users are accessing Facebook by using one of these many variations, it will not show up in reports under the category of Social Networking.  Instead, the URL is categorized as “Other” and is displayed this way in reports.

    For now, to prevent users from accessing the site using these variations and to categorize these variations as Social Networking, you need to add the URL as a wildcard to the Social Networking category. To do this, follow the below instructions.

    1. Go to Advanced Settings – Category Setup and click on the Edit URLs link.
    2. Use the Select Category pulldown and select Social Networking.
    3. In the text entry area for Custom URLs, type in the wild card URL *.facebook.com.  If you want to block any time the term facebook shows up in a URL, type in the wild card *.facebook.*

    The Wavecrest Development Team is currently looking into alternatives to better handle these types of site variations within the Wavecrest Control List while maintaining speed and scalability in our products.