Based on your policy configuration, access to blocked websites direct the user to a message which can be customized to remind them of the current Acceptable Use Policy (AUP). CyBlock Proxy v6.7 and CyBlock ISA / TMG v6.7 now offers the ability for the user to proceed beyond the blocked page through a feature called coaching. A custom blocking message does not automatically have coaching enabled because of a required token needed in the body of the blocking message. In order to enable the coaching feature with a custom blocking message, follow the below steps.
- Open the folder that contains the Standard Web Blocking Message file. The default location of this file is [INSTALL PATH]\wc\cyblock\db\stdBlkMsg.htm.
- Make a copy of this file, and rename the copy to CustomBlockedMessage.htm.
- Edit the HTML of ‘CustomBlockedMessage.htm’ to meet your needs. Your Custom Blocked Message file must contain *tokens {0} through {4}. Include the Coaching token ({6}) to enable the Coaching feature in the Block Web Categories Screen.
- Save your ‘CustomBlockedMessage.htm’ file
- Ensure the “Message Source” option is selected.
- Browse to and select your CustomBlockedMessage.htm file.
- Apply your changes by clicking the Submit button.
- You will now have the coaching feature option with your custom blocking message.
Definitions:
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The following describes the available tokens, and their use within the blocked message file:
*Token |
Description |
{0} |
The username that is being blocked. |
{1} |
The URL being accessed, that caused the user to be blocked. |
{2} |
The Category Name that the URL is classified as. |
{3} |
Your organization name as defined on the License Information screen. |
{4} |
The current Block Policy name that is blocking the user. |
{5} |
Not used for Blocking Messages. |
{6} |
Coaching feature. Optional. If present and enabled in the Block Web Categories Screen, the user will be presented with
a notice and a link to bypass the block message.
NOTE: To disable the Coaching feature in the Block Web Categories Screen, omit this token. |
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