Managing Web Application Authentication Problems with Wavecrest Proxy Products

In order to obtain usernames for filtering and/or reporting purposes in CyBlock Proxy, Cyfin Proxy, or CyBlock Appliance, authentication must be enabled. An issue that arises with authentication is that there are some Web apps and URLs/Domains that do not respond to the authentication request properly.  Because of this, in versions 6.2.0 and 8.2.0 we added the Authentication Manager in CyBlock Proxy, Cyfin Proxy and the CyBlock Appliance.

The Authentication Manager helps prevent these issues by automatically detecting the disruptions, identifying the failed applications, and employing automatic authentication-bypass techniques (when authentication is enabled in Moderate mode). This allows users to bypass proxy authentication (not the proxy server) with those web sites and web applications that do not properly respond to the proxy authentication request.  An example of this is your offensive line in a football game.  Just like your offensive line creates a hole for the running back to run through, bypass authentication opens a hole in the proxy so that the request can go through. The request will bypass authentication but not the proxy.

To learn more about proxy authentication and the Authentication Manager, read our document “Managing Web Application Authentication Problems” and see your product manual for specific instructions on fully utilizing the Authentication Manager.

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