We are pleased to announce the release of several enhancements in the new version of CyBlock and Cyfin. The first major enhancement is the new Wavecrest URL List 9 that adds specific cloud service categories, such as Collaboration and Cloud Storage, as well as renames and remaps categories, giving you more visibility into the Web sites and cloud services your employees are using. To report on cloud service activity, we have added the Cloud Services Detail and Cloud Services Summary reports.

Another enhancement is for CyBlock Appliance. The Real-Time Protocol Monitor has been updated to function just like the Real-Time Web Monitor. With icons now available on the monitor, you can easily control the live protocol traffic you want to see.

For CyBlock Cloud, logon accounts have been enhanced for individual customers as well as Managed Service Providers (MSPs). MSP-linked customers can now be given full access to the product interface and be licensed for additional logons. MSPs can create logon accounts for their own company as well as for their customers and also view the last interface logon for their customers. The enhancements are highlighted below.

• Wavecrest URL List 9. The following features have been added:
  • The new URL List 9 includes new categories, category changes, default abuse threshold changes (not applicable to CyBlock Cloud), cloud service categories, and updated category descriptions. See Category Update for more information.
  • (not applicable to CyBlock Cloud) For existing customers on a previous list version, the following changes apply after upgrading the product:
    • On the Home page, the Wavecrest URL List Update section indicates that the new list is available and that you read the Category Update document before upgrading the list. A link is provided to go to the URL List Version page.
    • URL List Version Page:
      • The List 9 option has been added to the page.
      • After you upgrade to List 9, the service is restarted, and you are required to download the list. You are then returned to the URL List Version page which indicates that the current URL List version is 9.
      • A List Conversion Summary Report shows the policies and URL customizations that were affected by the change to List 9. It will also be sent via e-mail to the administrator.
  • Individual CyBlock Cloud customers and MSP Partners will be sent the List Conversion Summary Report via e-mail. MSP Partners will receive one e-mail per customer account.
  • For CyBlock Hybrid customers, ensure that your local CyBlock installation is on List 9 in order to sync with your cloud account.
• Cloud Services Reports. The following features have been added:
  • Report Selection. On the Report Selection page, a Cloud Services Reports section has been added. Cloud Services Detail and Cloud Services Summary are listed in this section and generate reports on only cloud service categories.
  • Cloud Services Summary. This is a high-level report that shows employee Web use of cloud services. Web activity includes visits to sites in the following cloud service categories: Audio Streaming, Cloud Infrastructure, Cloud Storage, Collaboration, CRM, Development, File Sharing, HR, Personal E-Mail, Video Streaming, and VoIP Services. The report can be used to identify cloud service usage patterns, better manage cloud subscriptions, and highlight abnormal activity.
  • Cloud Services Detail. This is a low-level report that shows the specific URLs of cloud services by user, that is, visits to only the cloud service categories. It provides management with a complete view of every cloud service URL the user has clicked. This information can be used for cloud usage audits, identifying the most active users and the most heavily visited sites.

CyBlock Appliance

• Real-Time Protocol Monitor. The following features have been added:
  • The Real-Time Protocol Monitor page has been updated to function like and have a similar user interface to the Real-Time Web Monitor.
    • The selections for the Controls field have been moved to the Real-Time Protocol Monitor and replaced by icons.
  • On the Real-Time Protocol Monitor, the controls and settings are available in a toolbar and can be changed while the monitor is gathering data in real time.

CyBlock Cloud

• Additional Admin Accounts. The following features have been added:
  • On the User Management – Logon Accounts – Add screen, the Additional Logons field displays the number of additional logon accounts that have been created in the interface out of the number of licensed additional logons.
  • On the User Management – Logon Accounts – Delete screen, the Logon Accounts label has been added to the selection box.
  • If you are an MSP Partner adding or deleting a logon account, the Customer menu in the upper-right corner is removed, and the Customer field is displayed allowing you to select a customer or your own company.

• MSP Partner Portal. The following features have been added:
  • Interface Access for MSP-Linked Customers:
    • MSP-linked customers can now have full access to the product interface.
    • MSP-linked customers will be licensed for 5 logon accounts and can add and delete logon accounts from these licensed logons.
    • Once a logon account has been created for an MSP-linked customer, they will receive an e-mail notification to complete their registration by logging on to the interface.
    • After logging on with the temporary password, they will be required to change their password on the Change Your Password screen.
  • Home Page:
    • When you click a customer name in your customer list, an Interface Details section is now displayed on the General tab.
    • The Last Interface Logon field shows the last date/time on which your customer logged on to the interface.
    • The Additional Logons field displays the number of additional logon accounts that your customer has created in the interface out of their number of licensed additional logons.

There are also a number of corrections in this release. To see the full release notes for your product, visit our Web site or knowledge base. You can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

For additional assistance, please feel free to contact us.