It has always been important to know that your company’s resources are being used properly and to the best of their capability. Businesses want to ensure that their employees are being productive and not wasting the organization’s time and resources.
Internet access is one of those resources that can easily be abused, costing an organization time and money. Internet filtering and/or monitoring with one of Wavecrest’s Cyfin or CyBlock products can help preclude or drive down costs in at least four areas: productivity, bandwidth, legal liability and security.
- The average worker admits to frittering away 2.09 hours per 8-hour workday, not including lunch and scheduled break-time (America Online and Salary.com survey, 2006).
- The average employee costs a company $29.71 per hour (including salary, overhead costs, benefits, payroll taxes, etc.) —- United States Department of Labor Bureau of Labor Statistics — March 2010.
- Lost productivity costs the company $59.42 per day per employee (2 hrs x $29.71).
- Average employee works 240 days per year.
- Yearly loss per employee is $14,260.80 (240 x $59.42)
- Loss per 1000 employees is $14,260,800 per year.
- Average cost for a Wavecrest Internet filtering or monitoring product with a 1000-employee license is $3,500 per year ($3.50 per user).
Conclusion: Cost of a Wavecrest license is less than three tenths of one percent of the cost of lost productivity. A well-communicated Web-use policy, coupled with an effective monitoring product, greatly increases productivity in the workplace.
Reliable studies indicate that as much as 70% of a company’s bandwidth is being consumed by non-productive pursuits. Activities such as online video, audio streaming, downloading movies or MP3’s are especially damaging. It is quite clear that eliminating or significantly reducing bandwidth abuse can improve network performance and preclude or decelerate the need for organizations to support increased bandwidth use.
3. Legal Liability
Web-related legal costs typically result from employees visiting pornography sites. Many studies show this to be a serious problem. In fact, according to research by Nielsen Online in October 2008, one quarter of employees who use the Internet visit porn sites during the workday. Hits to porn sites are higher during office hours than at any other time of day, according to M.J. McMahon, publisher of AVN Online magazine, which tracks the adult video industry.
This type of activity puts the employer at serious risk of being sued by other workers who are offended or upset by being exposed to pornographic images. Such suits usually take the form of sexual harassment or hostile workplace litigation and can be very costly in terms of damage to reputation as well as legal costs.
Studies show that approximately twenty percent of personal use of the Internet by employees involves activities that pose potential threats to employer network security. Examples include file sharing, the use of malicious code, spyware and more. Like bandwidth abuse, the associated costs are difficult to quantify, but such activities can easily result in network disruptions or slowdowns and/or loss or compromise of proprietary data; these all come with a cost.