Take the mystery out of employee Web use and gain pertinent insight into your business.

Wednesday, January 17th, 2018

 

We are all seeing how business operations are continuously becoming more digitally driven. Many operations that were done on a desktop are now cloud- or app-driven. The connection to the Internet is a constant, and since your employees need that access to be productive, managing that connection should be a priority. Small businesses are finding that this access not only centralizes their operations and data but also can save them money. But they are finding that the amount of data being produced makes it impossible to find the relevant information needed. Looking at the employee-Internet relationship should be on the top of your checklist.

There are things that a Web-use management solution should provide, such as allowing a business to easily filter and control access, use white and black lists, and set time limits. But one of the biggest benefits that many times can be overlooked is the ability to access easy-to-use smart analytics and reporting tools. A filtering solution is great, but if it lacks a way to collect and correlate useful, pertinent data, then all that it is doing is restricting employees, causing frustration and potentially reducing productivity. With detailed reporting and analytics, managers can open up the usefulness of the Internet while knowing they still have the control to keep the business running smoothly and safely.

Look for the Web-use management solution that provides:

  • Drill-Down, Interactive, Forensic-Level Detail – A complete view of every link a user clicks, the exact search terms entered by a user, their search time, and more.
  • Ad Hoc and Scheduled Reporting – The information you need . . .  right when you need it.
  • Smart Reporting – Intelligent, timely, and cogent reporting on all aspects of employee Web usage.
  • Hits Versus Visits – Clear, uncluttered detail based on user clicks versus unsolicited traffic.
  • Manager Access – IT-controlled access for managers and HR allowing them reporting access without the need for IT assistance.

Analytics and reporting tools allow you to take the large amount of Web-use data your employees are producing and make sense of it. This data should tell you who, where, and when about the Web usage. Allowing you to see anomalies, activity peaks, bandwidth usage, and more, this visibility helps you plan and secure your network, data, and employees.

Don’t feel like you’re in need of tarot cards or tea leaves to know what is happening within your business.

About CyBlock

CyBlock Web-Use Management Suite makes more sense of all your Web-use data with CyBlock’s comprehensive monitoring and reporting features. CyBlock is available in Cloud, Software, Appliance, Mini Appliance, and VM deployments to fit any business size or industry.

About Wavecrest

Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Are Santas taking over your network?

Thursday, November 10th, 2016

Santas on computers at Virgin Megastore

Can you believe that it is almost the end of the year already? A lot has happened for us this year, and it seems to have made the year go even faster. No matter how fast or slow the year went for you, it is time for all of us to think of the holiday shopping season that is coming up.

Every year, it is predicted that more and more of us will be using online shopping to get a good portion of our list taken care of. With time constraints in normal life, your employees are definitely going to sneak in some shopping on their work devices, clogging up your network bandwidth with nonessential traffic–and it probably won’t just be on Cyber Monday!

Don’t experience additional holiday stress. Go ahead and allow your employees a bit of freedom to do some surfing to find the right toy, tie, or TV for their loved ones. But also give yourself, your IT department, and your whole business the gift of knowing your mission-critical business operations come first, with the bandwidth management, filtering, and reporting tools in our CyBlock Employee Web-use Security Solution.

CyBlock will help you and your IT team with:

  • Bandwidth Management
    • Uncover Web activity that can cause network slowdowns.
    • Spot spikes that could indicate excessive data use.
    • Identify which categories have the most visits triggering high bandwidth usage.
    • Pinpoint which bandwidth-intensive sites are being visited, hogging enterprise bandwidth, and potentially posing security risks.
    • Automatically throttle nonessential traffic by content category or group.
    • Stay informed with triggered alerts and real-time monitoring.
  • Web-use Filtering and Reporting
    • Limit the time users are online by the hour and day of the week.
    • Identify risk, and analyze usage of your network resources.
    • Configure policy exceptions for different users and groups.
    • Use white & black lists to restrict or allow access to certain sites.
    • Cover your main office, remote users, and branch offices.
    • Get complete, accurate, actionable, & compliance-ready reports.

Find ways to satisfy all your business and employee needs. Give your employees the gift of online shopping time during this holiday season, while making sure your IT team receives the gift of proactively throttling bandwidth for noncritical applications, getting alerts, and gaining visibility into bandwidth hogs.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud and guest Wi-Fi services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Let the games begin!

Friday, March 4th, 2016

ball

Once again, it is time for some basketball! Every year at this time, bandwidth hogs, productivity losses, and malware catch our eye. But the business world has become more accepting of personal device use and personal time on corporate devices. It is up to each business to design an Acceptable Use Policy (AUP) that works for them. So as this year brings on the games we wait all year to watch, taking a look at what we should expect for March Madness viewing numbers and working in some refresher employee training are key to making it through the season.

Watching March Madness on mobile devices was big last year but no matter the device, your network has the potential to get bogged down or pick up malware. Just check out these NCAA viewing stats from 2015:

  • 2015 set all-time records with 80.7 million live video streams and 17.8 million hours of live video consumption.
  • Record-setting live video streams were up 17 percent over 2014, with hours of live video consumption up 19 percent vs. 2014.
  • Mobile consumption also surged with live video streams and hours of live video consumption both up 20 percent over 2014.

Now is the time to prepare for even higher amounts of viewing this year. Whether game watching at work is acceptable at your company or not, your business still needs to function smoothly. Make sure you have bandwidth management in place and be proactive on the distribution of these resources. Set bandwidth usage thresholds so that game watching does not freeze up mission-critical operations. If you don’t have a bandwidth management solution in place that allows you to set multiple thresholds with alerts, it should be something to seriously consider. Even during normal business days, you can have bandwidth hog issues that could affect critical business operations.

Malware tends to spike during March Madness as well. Random clicking can be devastating to your business. Make sure you have protections in place. Refresh your employees on your current AUP, remind them about phishing techniques and ads that are almost too enticing not to click, and be proactive by having a comprehensive solution in place that blocks access to malicious URLs.

Prepare to secure and protect your network and mission-critical operations before the games begin, and March Madness season will be enjoyable for everyone!

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.

MSP: Manage Client Bandwidth and Cloud Services

Tuesday, January 19th, 2016

Are unsanctioned cloud services using up all of your clients’ bandwidth? As a managed service provider (MSP) today, knowing your client’s cloud services usage is crucial. Cloud services can range from acceptable collaboration tools to unsanctioned personal usage apps that waste critical bandwidth. Most businesses run cloud services to be able to communicate & collaborate more efficiently. Employees, though, tend to find apps that suit their needs best, even when unsanctioned. Help your clients by finding & managing their bandwidth and cloud services with Wavecrest’s CyBlock.

Into the Madness of March…brackets, bandwidth, malware, and all.

Tuesday, March 17th, 2015

BracketMarch Madness begins on March 17th this year. We all know that employees check out highlights or even stream a whole game. According to Turner Sports’ Will Funk’s interview with AdWeek,Turner did 70 million live streams on broadband and mobile during March Madness 2014. That is a lot of streaming. With all the streaming and new apps that are out since last year, 2015 will likely set another record.

This year, have the choice to allow your employees some freedom to watch and enjoy! CyBlock Web Security Solutions will help protect your business, blocking sites known for malware and proactively controlling bandwidth consumption, while allowing responsible viewing.

With Wavecrest’s Bandwidth Management in CyBlock, there are numerous ways to be able to control access when you need to. With Real-Time Data Usage Monitoring, you will be able to easily view current data usage for the entire enterprise, detect unexpected spikes that could indicate excessive data use, or just observe the last 5, 10, or 15 minutes of real-time updates.

You can also make sure the critical business operations remain functioning efficiently, even during the games, by using the Bandwidth Throttling features. Be more restrictive as the noncritical usage gets higher by setting one of the automatically triggered, higher-usage policy thresholds to throttle more or even block. E-mail alerts will keep you informed wherever you are. Once a policy is activated, policy-specific traffic is throttled or blocked, allowing business-critical applications (VoIP, CRM, etc.) to continue operating as needed.

Don’t forget about protecting your company from malware. March Madness search results have had a history of being known for malware in past years, and this year will likely be no different. As your employees search for brackets or results, CyBlock blocks traffic to the constantly growing number of sites that generate and/or promote malware. Keep out viruses, Trojan horses, phishing attacks, and more.

March Madness has become a way of life. Decide how your company will handle the traffic and proactively prepare for it by letting CyBlock help protect and secure your business and your employees. Find out more about all the Web Security product lines at Wavecrest Computing.

 

Site Audit Summary

Wednesday, February 11th, 2015

Finding that Pandora or ESPN tend to show up consistently in your employee Internet access reports? Which specific employees are using these sites the most? With Wavecrest Computing’s Site Audit Summary Report, we provide you with the flexibility to see who the most active users are, giving you another tool to quickly access the information you need. Now available in our CyBlock Software, CyBlock Cloud, and Cyfin products, the Site Audit Summary Report lists the users with the highest volume of activity when visiting a particular site. This report can be run to summarize more than one site and shows the total number of visits made by the user, hourly total visits, and hourly total kilobytes read. This information can be used for such purposes as setting a bandwidth or filtering policy (CyBlock), revising your AUP, or personnel appraisals.

Wavecrest has a solution for virtually every configuration. Learn more: https://www.wavecrest.net/

SiteAuditSummary

 

Forrester’s latest report says that the SaaS market will hit $131 billion by 2020.

Wednesday, May 14th, 2014

SaaSAre you ready to take advantage of the boom in the SaaS market? Have you thought about reselling cloud services? Or have you already started the transition into the managed service resale model? Wavecrest wants to help make this transition as simple and streamlined as possible.  We will provide you with all the tools you need to succeed. You can start selling our cloud service immediately with minimal investment and no binding contract.

Wavecrest understands the service model and the complexities behind selling SaaS solutions. Having a range of services that can be sold independently or in a bundle is key to generating a stable and recurring source of revenue. Web Security as a service is integral to any MSP’s offerings. That is why we have streamlined our ordering and licensing process. Furthermore, we have developed a simple to manage and provision service to ensure you maintain your profit margins!

Wavecrest Computing’s industry leading Web security solution, CyBlock, is a mature, robust and feature rich solution. CyBlock is now available as a cloud-based security service (SaaS) solution.  CyBlock Web Security services will protect your clients against Web based threats, lost productivity and mitigate legal issues associated with employee Web use. CyBlock Web Security service also provides bandwidth management.  This critical feature enables you to provide your clients with the highest quality of Service (QoS) by ensuring speed and reliability of mission-critical Web activity.

Let Wavecrest show you how selling the SaaS Web Access Security CyBlock Cloud will have a rapid and positive impact on your MSP business!

Find out more detail on our MSP partner page or send us your information on our partner form and we will contact you!

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

partner@wavecrest.net

Website:

http://www.wavecrest.net

            

March Madness Starts This Week! – Estimated $1.9 billion Lost for Every Unproductive Hour

Tuesday, March 18th, 2014

This week is the beginning of one of the most popular events of the year… March Madness!  An exciting month for sports fans everywhere!

The exMarch Madnesscitement during the tournament is addictive! Employees have office pools and discuss the games all through the day. The trouble with March Madness? It occurs during the work day. “An average of 10.7 million people watched March Madness games in 2013, the most since 1994.” During this time, an organization does need to worry.

Management needs to be concerned about low productivity, “An MSN poll in 2012 found that 56% of respondents, equivalent to 77.1 million employees, planned to devote at least one hour to March Madness. Using those figures, the damages rise to $1.9 billion for every unproductive hour.” IT, as well as management, needs to worry about the risk of lower bandwidth for critical business operations, “Turner Sports, which operates the NCAA’s website, said 6.8 million unique visitors watched games online during the first week of last year’s tournament. Visitors spent an average of 1 hour and 51 minutes online each time they opened a stream.” These disruptions can cause major problems with the normal operations of any business.

March Madness begins March 18th and runs through the beginning of April. Revisit your organization’s AUP and let your employees know the negative impact their actions could have on the organization.

It is a good time to think seriously about making one of Wavecrest Computing’s CyBlock Advanced Web Security solutions a priority. Whether you are thinking you would like to block all access to sports, or thinking you would like to allow some time for your employees to enjoy March Madness while maintaining control over crucial business operations. CyBlock Advanced Web Security solutions can do both. CyBlock can easily block sports or, just as easily, allow for filtering by time frame. Implement flexible filtering by day, hour, or half hour while controlling bandwidth, threat protection, and enforcing your AUP in an easy to manage interface. With deployments options of CyBlock Cloud with the optional CyBlock Mobile Security App, CyBlock Software, CyBlock ISA/TMG, or CyBlock Appliance, Wavecrest can help you find the solution that you need now.  Many of these options can be up and running the day you purchase. Do not wait until the Final Four’s final basket!

 

*Excerpts from Foxbusiness.com, March Madness Ready to Distract Workers Nationwide, By Matthew Rocco Published March 11, 2014

CyBlock Web Security Solution is now available in the Cloud

Monday, December 9th, 2013

 Melbourne, FL, Dec. 9, 2013 (GLOBE NEWSWIRE) — Wavecrest Computing, the makers of CyBlock, have just announced the availability of a Cloud version of CyBlock. Now companies have access to the most popular and solid Web Security solution in the Cloud.

CyBlock Cloud Web Security is an easy-to-implement solution that benefits organizations of all sizes and quickly safeguards your network. Whether you have branch offices, remote users, or just one location, CyBlock Cloud protects your company and its employees allowing you to take advantage of time and money savings. Enforce your company’s AUP by defining one or more Web-use policies to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats.

“We are very excited to be extending our product line into the Cloud market. Now, new and existing customers who are considering a cloud solution have one less worry. Starting today they can access an industry tested and proven solution with a successful 13 year track record. CyBlock Cloud is a perfect addition to Wavecrest’s line of industry leading Web Security Solutions.” CEO – Dennis McCabe

Wavecrest Computing has been the recognized leader in Web-access security and Web-usage forensics solutions for the last 16 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Link to Press Release.

March Madness

Thursday, April 4th, 2013

Wavecrest Computing has heard about it every year for 15 years–companies complaining that their bandwidth is slow and their overall productivity is down, all during March and early April! What is going on? Madness, they say…March Madness!

The bandwidth strain can be a big problem. According to a recent survey, 66 percent of workers say they’ll follow the games during work hours, with 20 percent expecting to spend one to two hours following games, 14 percent spending three to four hours, and 16 percent saying they will spend five hours or more watching games instead of working.*

How do you control this type of bandwidth usage? While you may or may not allow your employees to follow the games at work, you will want to ensure that it doesn’t interfere with your network. Wavecrest Computing offers Internet filtering by category or site, white list filtering, real-time Web monitoring, and detailed Web-use reports on a particular category or site and bandwidth usage. Some of the many Wavecrest CyBlock features that monitor bandwidth or access to sports sites are:

  • Real-Time Bandwidth Monitor
  • Top Sites Bandwidth Chart
  • Top Groups Bandwidth Chart

For more information on CyBlock and a free trial download, see CyBlock Core Features.

* March Madness – Challenger, Gray and Christmas, Inc. 3/13/2013