Improve Your Web-Use Reports with Wavecrest’s OtherWise Service

Friday, May 28th, 2010

If you are an evaluator or customer of Wavecrest CyBlock and Cyfin products and are not already using our OtherWise service, we invite you to reduce the number of non-categorized sites and improve your reports . OtherWise is a voluntary and confidential program under which a site analyst will help you improve the quality and usability of your reports. This service is offered for free to all Wavecrest customers. To participate in OtherWise, follow these simple steps.

  1. Go to Reports – Schedule and click on the Create link.
  2. Select the Top Non-Categorized Sites report.
  3. For Report Delivery, select to email the report to other recipient, and type in sites@wavecrest.net in the text field.
  4. For the Timeframe, we recommend running the report weekly or monthly.
  5. Click Submit to save your changes, and the report will now be emailed automatically to our site analysts at Wavecrest on a weekly or monthly basis (depending on the frequency you selected).

From now on, no further action is needed on your part. A site analyst will review the report to categorize any non-categorized sites and if necessary, alert you if there is any suspicious activity.

Visit our Web site or contact us to learn more about our OtherWise program.

Setting the Time Zone in CyBlock Appliance

Thursday, May 20th, 2010

If you notice that the set time zone in your CyBlock Appliance is incorrect, then simply follow the below instructions for checking and setting the time zone to the correct time.

  1. To check the date and time zone set in CyBlock Appliance, go to the screen http://yourappliance/help/systeminformation/shell/index.html. Use your server name or IP in place of “yourappliance.”
  2. Run the following command:
    date
  3. Hit Enter.
  4. You should now see the current set date and time for the Appliance.
  5. If it is not the correct date and time, then run the following command:
    date -s “20May 2010 16:00:00” (Type in the date and time that is current for your time zone.)
  6. Hit Enter, and this will set the appliance to the correct date and time.
  7. To double check that the appliance is now set to the correct date and time, run the date command again.

Web Filtering in the Workplace: Finding the Best Solution

Friday, May 14th, 2010

There are many issues surrounding Web filtering in the workplace today.  Among them are whether to filter or not filter, and if you do filter, how strict should your policies be, what’s the best way to implement a Web filter, and what’s the best type of filter for your organization?  Wavecrest Computing attempts to answer these questions and more in our latest white paper, “Web Filtering in the Workplace: Finding the Best Solution.”  This paper discusses some of the issues surrounding Web filtering today, the different types of Web filters, and how Wavecrest approaches filtering with its RealTimePlus Filtering technology.

White Paper: Web Filtering in the Workplace: Finding the Best Solution

Facebook Surpasses Google As Most Visited Site

Friday, May 7th, 2010

According to Hitwise research, Facebook recently passed Google as the top US site visited .  Traffic to both Facebook and Google make up a little over 14% of US website visits.

In your CyBlock or Cyfin product, Facebook is located in the Social Networking category, and you will find Google in the Search Engines category.  If you ever want to monitor these sites more closely, or any other sites for that matter, you can always place them in a custom category.

For more information on social networking in the workplace, read our white paper, “Social Networking or Social Not-Working?”. This white paper will help you determine if you need to block social networking at your workplace.