CyBlock/Cyfin Release 9.2.4 Now Available

Thursday, July 7th, 2016

In Release 9.2.4, we are excited to announce the integration of CyBlock Cloud with ConnectWise PSA software providing MSPs with the ability to manage their cloud customers from within ConnectWise. MSPs can easily integrate with ConnectWise and get access to their CyBlock Cloud portal.

For CyBlock Appliance customers, managing your direct HTTPS traffic has been improved allowing you to secure your guest Wi-Fi network. You can now enforce blocking policies on both direct HTTPS traffic as well as direct HTTP traffic.

Two other enhancements help you manage your Dashboard database size and your disk space. The Storage Limit feature for Dashboard databases purges past data beyond a time period that you set. The Log File Removal feature allows you to remove log files that are no longer necessary. Log files can be deleted manually or scheduled for daily deletion.

Another enhancement is the consolidation of the Logon Accounts screens providing a more streamlined way to manage logon accounts and easier navigation of the screens. These and other enhancements are highlighted below.

  • ConnectWise Integration (CyBlock Cloud)
    • To use this feature, MSP Partners will need to create an integrator logon in ConnectWise and then configure ConnectWise in CyBlock Cloud. You will be able to access Wavecrest vendor information as well as a menu link to your CyBlock Cloud MSP Partner Portal in ConnectWise.
    • MSPs can then integrate their customers and will see a license configuration in ConnectWise for each of their customers.
  • Managing Direct Traffic (CyBlock Appliance)
    • CyBlock Appliance now monitors and filters direct HTTPS traffic along with direct HTTP traffic. Read the product documentation for information on setting up the DNS server.
    • The Web Redirects page has been renamed “Direct Traffic” and allows you to enable policy enforcement on direct HTTP/HTTPS traffic, exclude network source IP addresses from redirection, and exclude destination IP addresses/domains from filtering.
  • Dashboard Data Storage Limit (CyBlock Appliance, CyBlock Software, Cyfin)
    • The Storage Limit feature allows you to manage the size of your Dashboard database and keep it at optimum performance by purging past data.
    • After upgrading the product, the storage limit is set to 3 months, and any data older than this will be deleted at the default scheduled time.
      NOTE:  If you wish to retain more than 3 months of data, change this option on the Data Management – Report Database – Configuration – Settings screen after upgrading. Other options available are 6 months and 1 year.
  • Log File Removal (CyBlock Appliance, CyBlock Software)
    • The new Data Management – Log Data Source – Delete screen helps you manage disk space by removing log files that are no longer required.
    • You can select the time period for the log files you want to retain. You can also select to either delete log files manually at the current time or schedule a daily deletion to occur.
  • Logon Accounts Consolidated
    • In the User Management – Logon Accounts menu, the menu items Add, Modify (if applicable), and Delete have been consolidated for easier navigation of the screens. These functions can now be performed from the User Management – Logon Accounts screen.
    • Your list of accounts is displayed where you may add, view, edit, and delete a logon account as well as change the account password as applicable.
    • You can hover over an account to display available icons for changing the account password, and editing (if applicable) and deleting the account.
  • Live Chat
    • In product evaluations, assistance is available where you can talk to Sales or Technical Support over live chat. This feature is another way in which you can ask questions about our products. Just click Chat With Us at the bottom of the window.
    • Live chat is also available on our Web site, blog, and knowledge base. Chat online with Sales or Technical Support in real time.

There are also corrections in this release. To see the full release notes for your product, visit our Web site or knowledge base. You can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

For additional assistance, please feel free to contact us.

Wavecrest Products’ Database Storage Location

Thursday, September 30th, 2010

As many of you may already know, Wavecrest’s Cyfin and CyBlock products include a Data Manager.  The Data Manager compresses logfile data. This reduces report-generation time by more than 95 percent (compared to methods that generate reports by reading logfiles directly). We highly recommended that you use the Data Manager.

There are two database setups in the Data Manager with the installation of Wavecrest products: Dashboard and Mass Storage.

Dashboard (High-level) Database. This database is designed to store high-level data that are used to generate sophisticated summary-level trending and comparison charts on the Dashboard.

Mass Storage (Low-level) Database.
This highly scalable database is designed to store huge amounts of detailed, ‘low-level’ Web-use data. The reports that are supported by this database include audit detail reports that provide every URL visited by a user, category or domain.

The Dashboard database and the Mass Storage database data are stored in your installation path by default. You can move the path of these databases to a drive that has more disk space, which you will need as the databases grow. The Logfiles – Data Manager – Settings screen gives you the option to change the path for both databases.

Note: When changing the path for the Mass Storage database .war files, the product will move the .war files to the  new location for you. With the Dashboard database, the Superview folder (C:\Program Files\Wavecrest\Cyfin\wc\cf\db\Superview) will need to be manually copied to the new location.