CyBlock/Cyfin Release 9.2.5 Now Available

Monday, September 26th, 2016

Release 9.2.5 contains many improvements to the Authentication Manager in CyBlock Appliance and CyBlock Software, specifically for Bypass Authentication. These changes should help with troublesome Web applications that fail to authenticate and reduce the number of prompts for authentication. In addition, enhancements were made to the installer interface, Interactive Reporting, and Logon Accounts. The enhancements are highlighted below.

  • Authentication Manager (CyBlock Appliance, CyBlock Software)
    • The sections on the Bypass tab have been renamed “Bypass List” and “Bypass Monitor.”
    • For the Bypass List:
      • Entries can now be filtered by URL/domain, user-agent, and count.
      • The way in which entries are loaded into the Bypass List from the Wavecrest URL List has changed.
      • URLs/domains and user-agents are consolidated when similar entries exist.
    • For the Bypass Monitor:
      • Entries can now be filtered by IP address, initial time, URL/domain, and user-agent.
      • A Tooltip now displays for long URLs/domains and user-agents, which are truncated.
      • The retention period for entries is now 10 minutes. If a URL is still in the list when the period expires, it is automatically deleted.
      • An entry is displayed in the Bypass Monitor after a set minimum time, and moved to the Bypass List when the count exceeds a set threshold and the set minimum time is exceeded.
  • InstallAnywhere Interface (CyBlock Directory Agent, CyBlock Software, Cyfin)
    • The installer has been updated with our latest product images providing a better look and feel.
  • Interactive Report Password (CyBlock Appliance, CyBlock Software, Cyfin)
    • Interactive Reporting has been enhanced to prevent users from inadvertently changing the password for the account for viewing interactive reports. Users need to contact their administrator if they have forgotten the report password.
  • Manager Access (CyBlock Appliance, CyBlock Software, Cyfin)
    • In User Management – Logon Accounts, the Operator role has been renamed “Manager” to more accurately describe the account user of the product.
  • Live Support
    • Chat assistance is now available in the full version of the product where you can talk to Customer Service or Technical Support over live chat. This feature is another way in which you can ask questions about our products.

There are also corrections in this release. To see the full release notes for your product, visit our Web site or knowledge base. You can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.2.4 Now Available

Thursday, July 7th, 2016

In Release 9.2.4, we are excited to announce the integration of CyBlock Cloud with ConnectWise PSA software providing MSPs with the ability to manage their cloud customers from within ConnectWise. MSPs can easily integrate with ConnectWise and get access to their CyBlock Cloud portal.

For CyBlock Appliance customers, managing your direct HTTPS traffic has been improved allowing you to secure your guest Wi-Fi network. You can now enforce blocking policies on both direct HTTPS traffic as well as direct HTTP traffic.

Two other enhancements help you manage your Dashboard database size and your disk space. The Storage Limit feature for Dashboard databases purges past data beyond a time period that you set. The Log File Removal feature allows you to remove log files that are no longer necessary. Log files can be deleted manually or scheduled for daily deletion.

Another enhancement is the consolidation of the Logon Accounts screens providing a more streamlined way to manage logon accounts and easier navigation of the screens. These and other enhancements are highlighted below.

  • ConnectWise Integration (CyBlock Cloud)
    • To use this feature, MSP Partners will need to create an integrator logon in ConnectWise and then configure ConnectWise in CyBlock Cloud. You will be able to access Wavecrest vendor information as well as a menu link to your CyBlock Cloud MSP Partner Portal in ConnectWise.
    • MSPs can then integrate their customers and will see a license configuration in ConnectWise for each of their customers.
  • Managing Direct Traffic (CyBlock Appliance)
    • CyBlock Appliance now monitors and filters direct HTTPS traffic along with direct HTTP traffic. Read the product documentation for information on setting up the DNS server.
    • The Web Redirects page has been renamed “Direct Traffic” and allows you to enable policy enforcement on direct HTTP/HTTPS traffic, exclude network source IP addresses from redirection, and exclude destination IP addresses/domains from filtering.
  • Dashboard Data Storage Limit (CyBlock Appliance, CyBlock Software, Cyfin)
    • The Storage Limit feature allows you to manage the size of your Dashboard database and keep it at optimum performance by purging past data.
    • After upgrading the product, the storage limit is set to 3 months, and any data older than this will be deleted at the default scheduled time.
      NOTE:  If you wish to retain more than 3 months of data, change this option on the Data Management – Report Database – Configuration – Settings screen after upgrading. Other options available are 6 months and 1 year.
  • Log File Removal (CyBlock Appliance, CyBlock Software)
    • The new Data Management – Log Data Source – Delete screen helps you manage disk space by removing log files that are no longer required.
    • You can select the time period for the log files you want to retain. You can also select to either delete log files manually at the current time or schedule a daily deletion to occur.
  • Logon Accounts Consolidated
    • In the User Management – Logon Accounts menu, the menu items Add, Modify (if applicable), and Delete have been consolidated for easier navigation of the screens. These functions can now be performed from the User Management – Logon Accounts screen.
    • Your list of accounts is displayed where you may add, view, edit, and delete a logon account as well as change the account password as applicable.
    • You can hover over an account to display available icons for changing the account password, and editing (if applicable) and deleting the account.
  • Live Chat
    • In product evaluations, assistance is available where you can talk to Sales or Technical Support over live chat. This feature is another way in which you can ask questions about our products. Just click Chat With Us at the bottom of the window.
    • Live chat is also available on our Web site, blog, and knowledge base. Chat online with Sales or Technical Support in real time.

There are also corrections in this release. To see the full release notes for your product, visit our Web site or knowledge base. You can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

For additional assistance, please feel free to contact us.