Offering guest Wi-Fi is expected. Securing your guest Wi-Fi is required.

Wednesday, August 10th, 2016

Family-hotel-wifi-690x300

The family vacation–everything is packed. One suitcase for each family member, and one suitcase for all the devices! Of course your hotel offers guest Wi-Fi!

In the hospitality industry, offering guests Wi-Fi access has become expected. In fact, Hotel Chatter reported 94% of people cite Wi-Fi as the most important amenity, and 38% of those say no Wi-Fi is a deal-breaker and will book elsewhere!

Unfortunately, what happens on your guest Wi-Fi network can put your whole enterprise at risk, including all your other guests. A lagging Internet connection issue can frustrate and damage your relationship with customers, situations such as compliance issues or legal liabilities can damage your brand, and data loss due to malware from the guest network can cause enormous headaches from losing guests’ trust to financial damages and lawsuits.

Protect your business and guests with a strong enterprise Web security gateway with guest Wi-Fi protection, CyBlock Appliance. With your personalized captive portal message and your guests’ simple acceptance of your published Acceptable Use Policy, CyBlock Appliance guest network protection will allow you to:

  • Secure guests’ Web usage while on your network, no matter what device they are using.
  • Filter inappropriate or legal liability sites.
  • Restrict guests’ time online.
  • Run informative reports on their HTTP and HTTPS traffic.
  • Track and throttle bandwidth usage, and more.

All of this, without any noticeable delay in your guests’ Web browsing or work!

CyBlock Appliance is advanced threat protection hardware that includes tools to manage guest Wi-Fi, reduce the risk of Web-borne threats such as malware and ransomware, avoid bandwidth slowdown, and more.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Think defense.

Monday, June 27th, 2016

ransom

Ransomware has the annoying characteristic of sneaking up on you. If you aren’t prepared, you may as well pay the ransom. Why? Because being prepared for loss of data is not at all difficult. First off–think old school . . . BACK UP, BACK UP, and BACK UP! This first very important step is that simple.

Think about what you do on your devices today, professionally or personally. We now live our lives in this digital environment. It is likely your use of technology has increased, even in the past year. This puts all of us at risk. Not just on our desktops either. Wired.com reports “these days ransomware doesn’t just affect desktop machines or laptops; it also targets mobile phones. Last week news broke of a piece of ransomware in the wild masquerading as a porn app. The so-called Porn Droid app targets Android users and allows attackers to lock the phone and change its PIN number while demanding a $500 ransom from victims to regain access.” Not many people could function today without access to their phones. Businesses are becoming more and more friendly to mobile devices as well. All this data floating around just makes it more appealing to hackers.

Where do we go from here? Back . . . back to backing up. Get that portable hard drive back out, dust it off, and use it. Yup . . . I did say that. Back it all up. Of course, for businesses it is more complex (and critical). But that is what cloud storage services are for. My only recommendation when it comes to off-site backups? Use more than one service. This way if anything does happen to your access to one backup, you will still have access to another. Inserting stern warning here: Do not store your passwords on your devices or in your backups unencrypted. If a hacker can access and lock up your systems, then he can find your passwords and have a go at them as well, including access to your backups.

Protect your business. Train your employees about new threats and monitor what is happening. Information is a gold mine–get visibility to see where your employees are going and then make some decisions that can protect your business. Ransomware can hit you through just a link in an e-mail. Make sure you have a solution in place that will help stop access to malicious Web sites.

We need to rethink the way we operate. It is just a shift, and if you just do it now, then you won’t be alarmed when you do get hit. Sadly, chances of a business being victimized by cybercrime are becoming more and more likely. Be prepared. And please, don’t let them win. The Internet has opened up so many opportunities for us and generations to come. Singapore is a perfect example of letting hackers win. They are moving to shut down Internet access for government computers, “from May next year and affect about 100,000 computers in use in the public service in the city-state, local media said.” (Reuters)

Do you think giving up Internet access will solve cybercrime?

We can help you find a better way.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Potential Victims to Very Smart Thieves

Tuesday, May 24th, 2016

cat paw stealing cookie

Employees need to know what their employers’ philosophy is behind technology. Does my employer want me to use whatever app I choose? Can I just store and share work information where it is most convenient for me? Will my employer listen when I explain how much my cloud app does to improve my workflow? If you as the employer listen, you could save your business from an incident or a serious breach.

It is amazing that the news is filled with data breach, data loss, ransomware, and spear phishing, and yet many businesses still think they are immune from an attack. If you are connected to the Internet, you are a highly susceptible victim. Do not take this to mean that you should not run your business with the highly efficient and collaborative tools that cloud services offer. It just means think and act to protect your enterprise assets and employees.

Let’s first cover where a major number of incidents start. Your enterprise weakness . . . the employee. It doesn’t matter if you have the best employees in the universe, they are human. Hackers perfect the way they attack; that is their job. They have become so good at what they do that good employees send out W-2s, transfer millions to banks in foreign countries, and hand out their logon credentials without question.

Now let’s talk about what you can do to help your employees to not become victims.

  • Educate them; make them a part of the process. Communicate. It is everyone’s fight.
  • Go ahead and make your most techy employee an honorary go-to person for others with questions.
  • Gain visibility with proactive monitoring tools. Trust me–this is not an employee privacy invasion. You need to know what is going on first; then make informed decisions.
  • Make sure there is a process in place for an employee who questions something. Make the process part of your Acceptable Use Policy (AUP).

And then the important basics we all know, but are worth repeating . . .

  • Back up regularly and make sure your recovery process is tried and true. Think ransomware attack recovery, so keep it where you can get to it but others can’t.
  • Patch – There is no longer an option to do updates. Many are for security, so just do it and do it consistently. It’s patch management, not patch whenever.
  • Passwords – Maintain, manage, and get creative. Use a password manager if needed.
  • Off-boarding – Make sure to purge all credentials for ex-employees or contractors. How do you know if they are still there? Monitor!!
  • Layered security – Get a firewall, but don’t expect all-in-one add-ons to be impressive. For example, don’t expect the firewall Web-use reporting feature to provide comprehensive and interactive reporting capability. Invest in the solution that means serious employee Web-use reporting business–no more wishy-washy reports that are useless.

Think and act to protect your enterprise assets and employees. Take some time to communicate with your employees about the exploits that they may fall prey to. It is not their fault; they are not an “insider threat” but a potential victim to very smart thieves.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.