Monthly Archives: June 2015

CyBlock/Cyfin Release 9.1.8 Now Available

Release 9.1.8 provides our CyBlock Cloud customers with the ability to create additional administrator accounts that can log on to CyBlock Cloud and access all of its features. You are provided with five additional logon accounts, but can request more logon accounts from Sales. In this release, CyBlock Appliance, CyBlock Software, and Cyfin logon accounts will be notified via e-mail when their password is reset or when it is changed. Also for these products, the file name of report e-mail attachments will be in the format selected in Report Options.

For Cyfin customers, the new Check Point Syslog log file configuration allows you to easily use our built-in syslog server to manage your syslog data. For all products, the product Help has been enhanced to open to the window-level topic for the screen when you click the Help link. These as well as other enhancements are highlighted below.

  • Additional Admin Accounts. The following features have been added:
    • The ability to create five additional admin accounts is now available in CyBlock Cloud. Current cloud customers should contact Sales to change this number if necessary.
    • The Create Logon Account page allows you to create an additional logon (admin) account by entering an e-mail address. The additional administrator will receive an e-mail to log on and change the temporary password assigned by the system.
    • The Delete Logon Account page allows you to delete a previously created logon account. It shows the e-mail addresses for only the additional logon accounts, not the admin e-mail address tied to your customer account.
    • Cloud logon accounts will be notified via e-mail when their password is reset or changed.
  • Resetting Your Password. On the Logon page, when you click the “Forgot password” link to reset your password, you will receive an e-mail with a temporary password. Use this password to log on and change the temporary password for your account.
  • Changing Your Password. When you change your password on the Change Your Password page, you will receive an e-mail notifying you that your password was changed recently. Users should contact their network administrator if they did not initiate this change.
  • Report File Name Format. The file name format specified on the Report Options page is applied to report file names if “E-Mail” is selected for the report delivery when creating reports. Zipped files will contain reports with friendly file names, but will retain the UUID.zip format.
  • Check Point Syslog Log File Configuration. The Check Point Syslog log file configuration has been added to the drop-down field on the Select Log File Type screen. After selecting “Check Point Syslog” and clicking Next, the subsequent screen allows you to use the Cyfin Syslog Server.
  • Product Help. The product Help is context-sensitive so that when a user clicks the Help link in the product, the Help system opens to the window-level topic for the screen.
  • Pairing Cloud Server. On the Hybrid or Directory Agent Configuration page, the new Cloud Server field displays the pairing cloud server to which your CyBlock installation is connected. You may change this server if instructed to do so by Technical Support.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Are you willing to stake your business’ success and security on another commercial buyout by a federal contractor?

buyoutWe have all heard about the Websense acquisition–Raytheon bringing Websense into the Raytheon Cyber Products fold. It is big news for a defense contractor like Raytheon to make such an acquisition in the commercial market. Many times though, this strategy of a government contractor getting into the commercial business world backfires. For current Websense customers, this risk would hurt you the most.

As a Websense customer, are you prepared to take this risk? Are you concerned that your business may not fit into the Goliath corporate mentality, or about the potential for government-level new pricing or contractual terms? These changes may happen faster than you think, or they may drag on forever with you never knowing what will come up or when.

With a positive SMB mentality, Wavecrest strongly believes in one-on-one communication with our prospects, customers, and partners.  When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Wavecrest also has the products you require–agile and reliable solutions for your Web Security needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t become another ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

Raw log file download capability is now available for CyBlock Software, CyBlock Appliance, and CyBlock Cloud.

bigdatakeyWavecrest keeps increasing and enhancing the capabilities of CyBlock to provide more efficiency and ease-of-use features–all so that you can concentrate more on your mission-critical operations. Our newest enhancement to CyBlock Software, CyBlock Appliance, and CyBlock Cloud allows you to download and view raw log files collected with CyBlock. Quickly downloaded through Data Management’s Log Data Source, it is stress-free to access your organization’s Internet-usage big data information. The log files are compressed and combined into a ZIP file to be downloaded to a location of your choice, for potential future use in forensic investigations, required log file storage, or per your enterprise’s employee security policy. Log file selections can be chosen for downloading one day or a range of days making it easy to focus on exactly what you need.

Raw log file download is just another way Wavecrest supports your need for easy access to detailed organizational Internet-usage security information, To find out more about Wavecrest and our Web Security Solutions, visit www.wavecrest.net.