Tag Archives: websense

Time for a change . . . for the better.

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Changes are finally showing at Forcepoint since the Raytheon acquisition of Websense. We know Websense customers are feeling some pinch this year since the Raytheon policies are now kicking in. Support or customer service people are harder to get a hold of. When renewal time comes around, the pricing, contract terms, and even the product lines have changed, and more.

Hesitate before you sign on again. Why should you pay extra for add-ons that should already be included in a Web-use security solution, like SSL inspection and U.S.-based technical support? Or why should you pay for a cloud solution that does not have the reporting detail that makes it a useful tracking or investigative tool? Research your options. It may well be time for your own change — to a stable, customer-centric Web-use security solution vendor like Wavecrest Computing.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with SSL inspection, forensic-level reporting detail, and U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has an easy-to-setup and easy-to-manage solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Feeling neglected? Let’s fix that.

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It seems the newly named Forcepoint has finally settled into the company they planned since the Raytheon acquisition of Websense. As a Websense customer before the acquisition, are you feeling a bit neglected now? In this new corporate culture, are you finding it difficult to get a hold of technical support or that customer service is not there when you need them? Could it be that their focus is more on the larger Raytheon cyber security customer base than on their Websense customers? Whichever the case, your business is the one that suffers. Stop spending your precious time on working through multiple levels of bureaucracy to get what you need.

Wavecrest has comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Retaining a positive SMB mentality, the Wavecrest team believes strongly in one-on-one communication with prospects, customers, and partners. When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t remain just a ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Are you willing to stake your business’ success and security on another commercial buyout by a federal contractor?

buyoutWe have all heard about the Websense acquisition–Raytheon bringing Websense into the Raytheon Cyber Products fold. It is big news for a defense contractor like Raytheon to make such an acquisition in the commercial market. Many times though, this strategy of a government contractor getting into the commercial business world backfires. For current Websense customers, this risk would hurt you the most.

As a Websense customer, are you prepared to take this risk? Are you concerned that your business may not fit into the Goliath corporate mentality, or about the potential for government-level new pricing or contractual terms? These changes may happen faster than you think, or they may drag on forever with you never knowing what will come up or when.

With a positive SMB mentality, Wavecrest strongly believes in one-on-one communication with our prospects, customers, and partners.  When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Wavecrest also has the products you require–agile and reliable solutions for your Web Security needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t become another ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

New Releases – CyBlock 6.2.2 and Cyfin 8.2.2

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New WatchGuard and Websense Support in Cyfin Reporter 8.2.2

We have recently added support for the WatchGuard Log Server PostgreSQL database and Websense in Cyfin Reporter 8.2.2.  If you are interested in the added support for either of these logfile types, you can check out the simple configuration for each at the links below.

WatchGuard Configuration: https://www.wavecrest.net/products/cyfin/reporter/compatibility/watchguardPostgreSQL.html

Websense Configuration: https://www.wavecrest.net/products/cyfin/reporter/compatibility/websense.html

If you have any questions or would like additional help in the configuration process, please contact technical support. They will be happy to assist you.

Technical Support Contact Information
Direct: 321-953-5351, ext. 4
Toll-Free: 877-442-9346 ext. 4
Email:support@wavecrest.net

Cyfin Reporter supports over 95 other different log file formats, so if you need support for other log file formats, visit our Cyfin Reporter technical specifications page to see if we support them. If not, contact our technical support team, and we will be happy to see if support can be added.

Other New Enhancements

Other enhancements made to CyBlock Proxy, Cyfin Reporter, Cyfin Proxy and CyBlock ISA include:

  • URL Hyperlinks in Detail Audit Reports. URLs listed in Audit Detail reports are now hyperlinked if the following conditions are met: 1) the Data Manager is enabled, 2) Interactive is selected for the Report Type, and 3) the total number of URLs for a single report is less than 50,000 URLs. The reports with this functionality are User Audit Detail, Category Audit Detail and Site Audit Detail.
  • More Drill-Down Capability. On reports that contain Hourly Visits and Hourly Bandwidth tables (such as Site Analysis), you can now drill-down to the single hour of activity of your choosing.