Interesting to watch, yes. Useful to you, the customer . . . resounding no.

Wednesday, August 24th, 2016

pillows fighting

When you watch two big companies argue, it tends to become interesting. We think so anyway! Zscaler pushes for cloud versus appliance benefits, while Forcepoint pushes back with Zscaler’s expensive, hidden costs with limited options. We admit they each get some points for effort. Why then do we watch with interest? Because Wavecrest tends to stay out of the fray with not only all the options you need for your distributed and unique workforce, but the pricing that will allow you to see ROI almost immediately.

Forcepoint definitely represents the changes that have happened since the Raytheon acquisition of Websense. Websense customers may very well be feeling some pinch this year since the acquisition’s changes are finally kicking in. Support or customer service people are hard to get a hold of. When renewal time comes around, the pricing, contract terms, or even the product lines have changed, and more. Hesitate before you sign on. You probably don’t need the entire package being pushed or to pay the add-on prices for things like SSL inspection or technical support that should already be included in the first place!

Zscaler, on the other hand, is on a mission to destroy the idea of hardware for your Web security. We disagree. A hardware option can play a critical role in the security of your business. In fact, our CyBlock Appliance is very popular and is consistently updated with new capabilities to protect your business against today’s always changing cyber threats — and the updates come at no additional cost to our customers!

Stop having to choose from limited options, or having to purchase more than you require because of all-in-one packages. Don’t get talked into believing that you are wrong to still want hardware instead of SaaS, or that you have to pay more for services or technical support you deserve. We have a solution and deployment that fits all workforce configurations. Purchase CyBlock Appliance and then add a remote office or roaming users. Great! CyBlock Hybrid will cover you. Purchase CyBlock Software and add another office in Italy? Grande! CyBlock Software is there for you without paying for an additional software license. Looking for a deployment requiring no hardware or software to buy and install, and no ongoing maintenance . . . CyBlock Cloud will be your solution.

Get involved in the process again. Become not just our customer but part of our family, knowing that we think of you first, listen, and react. You are our focus . . . not competing Goliaths or hardware bashers.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion (and arguing) behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Time for a change . . . for the better.

Wednesday, August 17th, 2016

culturechange2

Changes are finally showing at Forcepoint since the Raytheon acquisition of Websense. We know Websense customers are feeling some pinch this year since the Raytheon policies are now kicking in. Support or customer service people are harder to get a hold of. When renewal time comes around, the pricing, contract terms, and even the product lines have changed, and more.

Hesitate before you sign on again. Why should you pay extra for add-ons that should already be included in a Web-use security solution, like SSL inspection and U.S.-based technical support? Or why should you pay for a cloud solution that does not have the reporting detail that makes it a useful tracking or investigative tool? Research your options. It may well be time for your own change — to a stable, customer-centric Web-use security solution vendor like Wavecrest Computing.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with SSL inspection, forensic-level reporting detail, and U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has an easy-to-setup and easy-to-manage solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Feeling neglected? Let’s fix that.

Wednesday, May 11th, 2016

article-5-photo

It seems the newly named Forcepoint has finally settled into the company they planned since the Raytheon acquisition of Websense. As a Websense customer before the acquisition, are you feeling a bit neglected now? In this new corporate culture, are you finding it difficult to get a hold of technical support or that customer service is not there when you need them? Could it be that their focus is more on the larger Raytheon cyber security customer base than on their Websense customers? Whichever the case, your business is the one that suffers. Stop spending your precious time on working through multiple levels of bureaucracy to get what you need.

Wavecrest has comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you.

Retaining a positive SMB mentality, the Wavecrest team believes strongly in one-on-one communication with prospects, customers, and partners. When you reach out to us, we have a human being on the other end of the line that knows the product well, communicates well, and will take the extra step to get your enterprise and employees secure. You don’t have to go through automated calls, ticketing, or several levels of technical support to reach the person with the knowledge you need.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t remain just a ticket number. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.