No more consolidation confusion . . . just leading employee Web-use management solutions that fit.

Monday, May 21st, 2018

Companies change, grow, restructure, merge, acquire, and get acquired. It’s business and we know how that can be. Those of us that have seen this happen from within know that true impacts to the general business structure and overall goals don’t really show up for a year or two. Rarely does an acquired or merged business stay the same. The impact though can be internal, within the employee structure or daily business operations, or there can be  more obvious external impact to the financial status of the business, such as going private, or to the customer base focus. The last being the most likely to cause a domino-style effect of disruption.

Now is the time to really consider how to handle the consolidation changes that have been announced by Forcepoint. With the Raytheon acquisition of Websense a few years ago, everyone knew changes would come eventually. Unfortunately, the recently announced business consolidation will tend to leave some traditional Web-use management customers out in the cold. Whether you were a Websense customer before Raytheon or have gone to Forcepoint looking for the Websense-style solution in the last few years, you know what you are looking for from a Web-use management solution. Give CyBlock and Cyfin a try. Depending on what you need for your unique business, the first and only decision you need to make is Wavecrest. With deployments to fit every business size, type, and need, Wavecrest will allow you the comfort of moving away from the large corporate hassles to a successful, mature, privately held vendor that proudly focuses on customer needs and technological advancements.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t become another ticket number. Let Wavecrest focus on your business and your specific requirements. Contact us and speak to a U.S.-based customer service or technical support person today. We consider it part of the job to keep our customers happy.

CyBlock® Employee Web Filtering and Monitoring Solutions provide advanced Web filtering, threat protection, comprehensive employee reporting, Smart Engine analytics, easy-to-use admin and manager portals, and more. Customers can easily configure CyBlock to monitor and manage compliance with their usage policies. CyBlock is available in various deployment options: CyBlock Software, CyBlock Appliance, CyBlock Mini Appliance, CyBlock Cloud, and CyBlock Hybrid as well as a Virtual Appliance version.

Cyfin® provides advanced employee Web-use analysis and reporting for a wide variety of gateway devices and log file formats. Comprehensive yet easy to use, its customized reporting capabilities supply audience-specific Web-use information with reliable metrics, easy-to-read reporting dashboards, manager-ready detailed audit reports, and Smart Engine analytics. Cyfin is available in various deployment options: Cyfin Software, Cyfin Forensic, and Cyfin VM.

About Wavecrest
Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit Wavecrest.

Interesting to watch, yes. Useful to you, the customer . . . resounding no.

Wednesday, August 24th, 2016

pillows fighting

When you watch two big companies argue, it tends to become interesting. We think so anyway! Zscaler pushes for cloud versus appliance benefits, while Forcepoint pushes back with Zscaler’s expensive, hidden costs with limited options. We admit they each get some points for effort. Why then do we watch with interest? Because Wavecrest tends to stay out of the fray with not only all the options you need for your distributed and unique workforce, but the pricing that will allow you to see ROI almost immediately.

Forcepoint definitely represents the changes that have happened since the Raytheon acquisition of Websense. Websense customers may very well be feeling some pinch this year since the acquisition’s changes are finally kicking in. Support or customer service people are hard to get a hold of. When renewal time comes around, the pricing, contract terms, or even the product lines have changed, and more. Hesitate before you sign on. You probably don’t need the entire package being pushed or to pay the add-on prices for things like SSL inspection or technical support that should already be included in the first place!

Zscaler, on the other hand, is on a mission to destroy the idea of hardware for your Web security. We disagree. A hardware option can play a critical role in the security of your business. In fact, our CyBlock Appliance is very popular and is consistently updated with new capabilities to protect your business against today’s always changing cyber threats — and the updates come at no additional cost to our customers!

Stop having to choose from limited options, or having to purchase more than you require because of all-in-one packages. Don’t get talked into believing that you are wrong to still want hardware instead of SaaS, or that you have to pay more for services or technical support you deserve. We have a solution and deployment that fits all workforce configurations. Purchase CyBlock Appliance and then add a remote office or roaming users. Great! CyBlock Hybrid will cover you. Purchase CyBlock Software and add another office in Italy? Grande! CyBlock Software is there for you without paying for an additional software license. Looking for a deployment requiring no hardware or software to buy and install, and no ongoing maintenance . . . CyBlock Cloud will be your solution.

Get involved in the process again. Become not just our customer but part of our family, knowing that we think of you first, listen, and react. You are our focus . . . not competing Goliaths or hardware bashers.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has a solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion (and arguing) behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Time for a change . . . for the better.

Wednesday, August 17th, 2016

culturechange2

Changes are finally showing at Forcepoint since the Raytheon acquisition of Websense. We know Websense customers are feeling some pinch this year since the Raytheon policies are now kicking in. Support or customer service people are harder to get a hold of. When renewal time comes around, the pricing, contract terms, and even the product lines have changed, and more.

Hesitate before you sign on again. Why should you pay extra for add-ons that should already be included in a Web-use security solution, like SSL inspection and U.S.-based technical support? Or why should you pay for a cloud solution that does not have the reporting detail that makes it a useful tracking or investigative tool? Research your options. It may well be time for your own change — to a stable, customer-centric Web-use security solution vendor like Wavecrest Computing.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with SSL inspection, forensic-level reporting detail, and U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has an easy-to-setup and easy-to-manage solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Security should make you feel secure . . . right?!

Tuesday, August 16th, 2016

big_fish_little_fish

It is important to note that many companies are acquired every day, and this can be a good thing . . . for them. Or maybe not . . . “According to collated research and a recent Harvard Business Review report, the failure rate for mergers and acquisitions (M&A) sits between 70 percent and 90 percent,”Business Review Europe, 2015. More importantly for you as customers, many companies that are acquired leave old customers behind, picking up the pieces of what is left of good service, good prices, good products, and even good friendships.

Service is a critical part of finding the right vendor, especially in security today. There are just too many risks out there that SMBs don’t have the time to fully educate themselves about–they just want to go about their business. So for these SMBs, it is more important to rely on a vendor who they know and trust. When this type of service ends, it can be a major disruption requiring many businesses to decide to deal with the higher prices, more complex contracts, and foreign-based service people with endless ticket systems and long wait times.

About a year after the vendor is acquired, the new corporation’s policies really kick in, and customers start getting a good idea of changes. Renewal time comes around and instead of your vendor team member calling you to talk about how everything is and if there are any changes to your needs, you get an invoice with extensive terms and conditions that you need to hire a lawyer to understand. Prices increase and you wonder if it is not just to pay for all the terms and conditions being written!

What once was one of your favorite products becomes a burden. Product names change, product lines are cancelled or combined with new product lines, and the confusion builds. Cybersecurity industry acquisitions are becoming hard to follow. One is bought by another, to be bought by another, and then another that has already bought five other companies . . . names mix, divisions are formed, and old relationships are destroyed.

Security for your business should make you feel secure. It should not be something that holds you back or gobbles you up. Don’t be fooled by the promises vendors make just to hold onto you so that they can raise prices at renewal time. You got into business to focus on what you do. It should not be about keeping up with the fine print of enterprise security, the in and outs of the industry acquisitions, confusing contract terms, and high prices. Find that vendor who will become your “stable go-to.” Get a security vendor that makes you and your business feel secure.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

20 Years Young and Excited About the Next 20!

Tuesday, February 16th, 2016

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We are proud to announce that Wavecrest Computing has reached a pretty big milestone…its 20th anniversary! It has been a path we have happily taken with innovative products and a dedicated staff, many of which have been with us since the beginning. We would also like to thank you…our customers, partners, and followers for sharing this journey and challenging us to be constantly reaching for the stars…or the cloud, as the case may be! Here is to an exciting next 20 years where we will remain “at your side” securing your growing, distributed, and agile workforce.

Since 1996, Wavecrest Computing has been a global leader in employee Web-access security and Web-use monitoring and analytics solutions, with scalable filtering and reporting analysis, forensic data tools, and products designed to enable organizations with today’s distributed workforce to successfully address cyber threats. Wavecrest’s CyBlock and Cyfin solutions are built with today’s unique business in mind, offering comprehensive cloud services management and visibility into Shadow IT and insider threats, as well addressing legal liability, workforce productivity, and Web security threats such as malware and phishing attempts. We offer multiple deployments that include Cloud Access Security Broker (CASB), Cloud, Hybrid, Software, and Hardware deployments that fit any business type or size. Wavecrest Computing is headquartered in Melbourne, Florida and is a longstanding GSA contract holder.

For more information on the company, products, and partners, visit https://www.wavecrest.net or follow us on LinkedIn, Facebook, and Twitter.

Running Reports in the New CyBlock/Cyfin UI

Wednesday, March 26th, 2014

With the release of the new user interface, managing reports is easier than ever before. The new UI streamlines the way reports are managed by displaying recently run reports and scheduled reports all in one location. It also consolidates scheduling a report with creating a report. The following highlights of the new features describe how to navigate through reporting.

First, you need to select the type of report you want to create. On the Reports Selection page, the reports are grouped by similarity, and a Tooltip provides a short description of the report to help you determine which report to run. Click the name of the report that you want to run.

ReportSelection

This takes you to the Create Report page where you can run the report at the present time (unscheduled). You can also schedule the report to run automatically at a specific time, that is, daily, weekly, or monthly at a specific hour, or set up the report to run manually as needed.

 

CreateReport

Report delivery options allow you to wait for the report, e-mail the report to multiple addresses that you specify, and save the report to a location. E-mailing reports to group recipients has been replaced with allowing you to easily specify each e-mail address to which you want to send the report. Recipients will also receive an e-mail should a report fail to run for any reason. Saving the report to a group directory has been replaced with allowing you to save to any directory. If the directory does not exist, it will be created.

After you run or schedule your report, it will be displayed on the Manage Reports page.

 

ManageReports

The Recently Run Reports list shows all reports that were last run, that is, scheduled and unscheduled reports. The Scheduled Reports list shows reports that will run automatically at a specific time and those that will be run manually at a later time as needed.

Once you have run or scheduled reports, the Manage Reports page allows you to run, edit, duplicate, schedule, delete, and view these reports. You can also create new reports from this page.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

 

Wavecrest Computing celebrates 16 years

Monday, October 14th, 2013

Wavecrest Computing celebrates 16 years of loyal customers who have helped the company become a strong, thriving, and innovative business. “What makes Wavecrest stand out from competitors is the on-going commitment to customers and customer service. When customers call, they talk to a real person and they receive personalized attention every time.” Read more about Wavecrest Computing’s products and history: http://www.globenewswire.com/news-release/2013/10/07/578419/10051153/en/Wavecrest-Computing-Celebrates-16-Years-of-Business.html