World Cup 2018 starts next week… is your business ready?

Thursday, June 7th, 2018

The US may have disappointed many by being knocked out of the World Cup 2018, but don’t think fans will want to miss watching the games anyway. No matter where you are geographically, the World Cup is an event that carries fans even when their team doesn’t make it all the way! Is your business prepared for your employees’ inevitable streaming and Web surfing?

Even four years ago, many may have watched the World Cup on cable or satellite TV versus streaming. In 2018 though, many, known as cord-cutters, have even chosen to remove cable services at home and just stream on their televisions–making streaming a new way of life! Since the games are based in Russia this year, the time difference will likely cause games to be during working hours not only in the US, but even in Europe. Which means, devoted fans, I mean employees, may end up streaming at work potentially slowing down or clogging your bandwidth.

There is also the neverending threat of phishing e-mails and malicious ads. They tend to increase exponentially around events like this. Now is the time to make sure you have tools in place to block intentional or accidental access to malicious URL links, and have some refresher training for your employees on what to look for, avoid, and report.

The World Cup doesn’t happen often. It might be time to just let them catch some highlights on company time. But that doesn’t mean you have to risk productivity, bandwidth speed, or network and data security. CyBlock allows you to choose how much or how little risk, and to even change your mind in the middle. Let them enjoy without sacrificing your organizational priorities.

CyBlock® Employee Web Filtering and Monitoring Solutions provide advanced Web filtering, threat protection, comprehensive employee reporting, Smart Engine analytics, easy-to-use admin and manager portals, and more. Customers can easily configure CyBlock to monitor and manage compliance with their usage policies. CyBlock is available in various deployment options: CyBlock Software, CyBlock Appliance, CyBlock Mini Appliance, CyBlock Cloud, and CyBlock Hybrid as well as a Virtual Appliance version.

About Wavecrest
Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit Wavecrest.

No more consolidation confusion . . . just leading employee Web-use management solutions that fit.

Monday, May 21st, 2018

Companies change, grow, restructure, merge, acquire, and get acquired. It’s business and we know how that can be. Those of us that have seen this happen from within know that true impacts to the general business structure and overall goals don’t really show up for a year or two. Rarely does an acquired or merged business stay the same. The impact though can be internal, within the employee structure or daily business operations, or there can be  more obvious external impact to the financial status of the business, such as going private, or to the customer base focus. The last being the most likely to cause a domino-style effect of disruption.

Now is the time to really consider how to handle the consolidation changes that have been announced by Forcepoint. With the Raytheon acquisition of Websense a few years ago, everyone knew changes would come eventually. Unfortunately, the recently announced business consolidation will tend to leave some traditional Web-use management customers out in the cold. Whether you were a Websense customer before Raytheon or have gone to Forcepoint looking for the Websense-style solution in the last few years, you know what you are looking for from a Web-use management solution. Give CyBlock and Cyfin a try. Depending on what you need for your unique business, the first and only decision you need to make is Wavecrest. With deployments to fit every business size, type, and need, Wavecrest will allow you the comfort of moving away from the large corporate hassles to a successful, mature, privately held vendor that proudly focuses on customer needs and technological advancements.

Leave the government contractor-level pricing, contractual terms, and confusion behind. Don’t become another ticket number. Let Wavecrest focus on your business and your specific requirements. Contact us and speak to a U.S.-based customer service or technical support person today. We consider it part of the job to keep our customers happy.

CyBlock® Employee Web Filtering and Monitoring Solutions provide advanced Web filtering, threat protection, comprehensive employee reporting, Smart Engine analytics, easy-to-use admin and manager portals, and more. Customers can easily configure CyBlock to monitor and manage compliance with their usage policies. CyBlock is available in various deployment options: CyBlock Software, CyBlock Appliance, CyBlock Mini Appliance, CyBlock Cloud, and CyBlock Hybrid as well as a Virtual Appliance version.

Cyfin® provides advanced employee Web-use analysis and reporting for a wide variety of gateway devices and log file formats. Comprehensive yet easy to use, its customized reporting capabilities supply audience-specific Web-use information with reliable metrics, easy-to-read reporting dashboards, manager-ready detailed audit reports, and Smart Engine analytics. Cyfin is available in various deployment options: Cyfin Software, Cyfin Forensic, and Cyfin VM.

About Wavecrest
Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit Wavecrest.

Madness of March 2018…snow, cold, and of course, basketball!

Wednesday, March 21st, 2018

March Madness has begun and it is an exciting year already for basketball lovers. Knowing some of the games have been “nail-biters” this year, employees are definitely checking out highlights or even streaming a whole game on your network. WalletHub says, “unproductive workers during March Madness amounted to an estimated $6.3 billion in corporate losses.”

This year, have the choice to allow your employees some freedom to watch and enjoy! CyBlock Filtering and Monitoring Suite will help monitor and protect your business, blocking sites known for malware, proactively controlling bandwidth consumption, and keeping productivity flowing, while allowing responsible viewing.

With Wavecrest’s Bandwidth Management in CyBlock, there are numerous ways to be able to control access when you need to. With Real-Time Data Usage Monitoring, you will be able to easily view current data usage for the entire enterprise, detect unexpected spikes that could indicate excessive data use, or just observe the last 5, 10, or 15 minutes of real-time updates.

You can also make sure the critical business operations remain functioning efficiently, even during the games, by using the Bandwidth Throttling features. Be more restrictive as the noncritical usage gets higher by setting one of the automatically triggered, higher-usage policy thresholds to throttle more or even block. E-mail alerts will keep you informed wherever you are. Once a policy is activated, policy-specific traffic is throttled or blocked, allowing business-critical applications (VoIP, CRM, etc.) to continue operating as needed.  

Betting on the games has become increasingly popular. “According to the Gaming Association, 10 percent of adults — or roughly 24 million — reported spending nearly $3 billion in the past year on basketball pools alone,” notes cbssports.com. A more impactful example might be from WalletHub, “2x more is wagered on March Madness than the Super Bowl.” Be aware of what your employees are doing online, gambling sites are not just a legal issue but also tend to carry many security risks.

Security risks are numerous this time of year. March Madness search results have had a history of being known for malware in past years, and this year will likely be no different. As your employees search for brackets or results, CyBlock blocks traffic to the constantly growing number of sites that generate and/or promote malware. Keep out viruses, Trojan horses, phishing attacks, and more.

March Madness has become a way of life. Decide how your company will handle the traffic and proactively manage it by letting CyBlock help protect and secure your business and your employees. Find out more about all the Web management product lines at Wavecrest Computing.

About Wavecrest

Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit Wavecrest.

Employee Internet activity–get the right information to the right people in the right format.

Tuesday, March 20th, 2018

We always think of a business’ audience as outside of the business, as in a sales or technical support relationship with a prospect or customer. But we all have an audience within the business that needs to be serviced, provided assistance, and kept happy. From an IT standpoint, these internal customers can be HR, operations, financial, legal, C-Suite, and more . . . literally everyone within the company. This is why it is important that IT be provided and supported with comprehensive, easy-to-manage tools that proactively help supply internal customers with the relevant, detailed, easy-to-consume information they need. Their focus should be on how to efficiently get the right information to the right people in the right format–especially when it is critical information like Internet usage.

Internet usage is a leading concern for companies due to risks from employee misuse, unsanctioned cloud applications, phishing e-mails, and more. Pepper Hamilton LLP, Attorneys at Law note, “Companies often are surprised to learn that their biggest security threats come from their own employees. These risks range from the use of weak passwords to clicking on corrupt internet links to theft of sensitive data.” IT needs to not only maintain the system to keep the business’ digital environment running and secure but they also need to supply critical employee Web-use information to others within their organization. These internal customers are not prepared to dig through and interpret large amounts of technical data. They require the information be easily supplied to them for when, where, and how they need to use it. So what does “the right information to the right people in the right format” really mean?

What is the right information?

When it comes to Web-use risks, the human factor, that is, the employee, must be the focus. Without knowing the human behavior in the organization it is impossible to define what is normal and flag anomalies that may indicate unintentional mistakes or malicious acts, identify workforce productivity changes, or determine whether an employee is in compliance with corporate policy, and more. If there is reporting on Web traffic in the organization, it may still be inadequate in showing the relevant human behavior in the workplace. It is important to reduce the “noise” that happens in data when supplying information to the internal customers. The right information means clear, pertinent, easy-to-consume information for, more than likely, a nontechnical audience.

Who are the right people?

It would likely be easier to just say everyone. Most employees use some form of the Internet for work functions. If they don’t, they still likely have access to the Internet through company Wi-Fi or during their break. Even then, the business is responsible for the Web use occurring on their network at any time. Knowing this, it is understandable that many people in your organization want easy access to employees’ Web activity information. Managers may want to address productivity issues, HR personnel may want to investigate a Web-use liability issue, and IT staff themselves will want to watch network performance and security. Getting the relevant information to a specific audience in the company is important and increases overall efficiency and productivity. The right people means that the information supplied to that user is specific to their responsibility. Extraneous information not only makes the recipient’s process of deciphering the data more difficult and time-consuming, but it is also a data security issue by sharing unrelated company data with others, even within the company.

Which is the right format?

When you view something and it just has so much information or is just difficult to read, do you actually retain or even understand the information? With mission-critical operations looming, IT no longer has time to spend on walking a recipient through report information. Requested Web-use information should be in an easy-to-read and actionable format. Having reporting dashboards can provide important benefits especially when they can be customized to offer different types of analyses for different users and therefore serve different purposes. Customizable charts and interactive, drill-down reporting features with specifically relevant information increases understanding and ends up supporting clear business decision-making. So, the right format is about allowing for flexibility for each recipient to view information in a number of different formats.

So then . . . what is needed to get the right information to the right people in the right format and how can Wavecrest help?

Smart Engine analytics! Without the Smart Engine and its analytics, the reporting components could not provide the adequate information that your company needs to manage employee Web use. The Smart Engine makes technical data usable and manager-ready. Smart Engine analytics provide pertinent, detailed analysis, permitting the review or investigation of trends, policy violation, Internet misuse, security issues, and ultimately, human behavior occurring in the workplace.

With its precise, industry-leading algorithms, the Wavecrest Smart Engine is used by charts and reports to present accurate and up-to-date Web-use data. It performs functions such as determining visits and time online from Web traffic, and categorizing URLs into logical groups based on content. The Smart Engine is the key to providing understandable, easy-to-consume, manager-ready information–more precisely, the right information for right people in the right format.

Time is precious, especially in business. Getting the right information to the right people in the right format should be easy–especially when it is critical information like Internet usage. Let us help.

About Wavecrest

Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit Wavecrest.

It is holiday shopping time again! Cyber Monday is now more like Cyber Month!

Tuesday, November 14th, 2017

With Thanksgiving right around the corner, we all know what is coming–Cyber Monday–the big day (now it is more like a month!) for personal employee Web use! More than ever before, businesses are open to employee use of the company Internet for personal use such as snagging some holiday deals. But what does this really mean for daily business operations? That depends.

There are definitely cyber risks associated with the season of shopping–malicious ads, phishing e-mails with malicious Web links, and slow bandwidth, to name a few. Paying attention to your employees’ Web usage is crucial. It is up to you whether you allow shopping on your network. If you do, there are steps you should take to manage this naturally vulnerable human endpoint.

  • Filter
    • Filtering allows you to reduce risks from malicious URLs in ads, phishing, etc. . . . employees are your weakest link. Train them continuously but also make sure there is a Web filtering solution in place to allow you to manage the Web use the way you see fit.
  • Manage Bandwidth Usage
    • This time of year employees may be doing things such as watching a video review of the latest in tech toys for their kids. Make sure your mission-critical operations are not affected. Configuring bandwidth limits by user-defined thresholds and setting trigger alerts will help you make sure you don’t have unnecessary bandwidth hogs slowing your business down.
  • Monitor Web use
    • Visibility means everything. With the right monitoring solution, you can easily analyze employee Web-usage trends, make sure your Acceptable Use Policy (AUP) is being followed, and get actionable, relevant detail when you need it.

These are only a few of the things that you can do to help reduce the risks associated with employee Web use all year long. Remember that human vulnerabilities are a leading cause of most network breaches. Focus on the human endpoint. Take the time to keep training employees, enforcing your AUP, monitoring, analyzing, and filtering.

At this time of year, you can feel good about allowing your employees some freedom to research or snag some holiday gift deals. Have a comprehensive employee Web filtering and monitoring solution in place, and enjoy your holidays even more knowing you are proactively managing employee Web activity!

About Wavecrest

Wavecrest has over 20 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations such as US-CERT Homeland Security, U.S. Department of Justice, USPS Office of Inspector General, National Grid, Johns Hopkins, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Are you leaving your small business Web-use security door open?

Monday, May 15th, 2017

 

There is so much to be concerned with when running a small business. Economic uncertainty, the cost of health insurance benefits, regulatory burdens, keeping mission-critical operations running–all add up to a stressful experience. Now security concerns include more than just locking the doors; it means everything digital too. And the risks? With ransomware, phishing, insider threats, unsanctioned cloud apps, BYOD . . . lets just say, the Internet usage risks are probably even higher than the front door being left open . . . wide open.

Many small and midsized businesses (SMBs) are without full-time IT departments or even full-time IT personnel, making them a prime target for breaches. But SMBs tend to think they don’t have the resources to handle this type of security, whether it be the financial consideration, personnel needed, or when hardware is preferred, limited space constraints. Since hackers know this, SMBs have to be proactive when it comes to Web-use security–nowadays, even more so than corporations.

The connection between the human and the Internet is a weak link, making it one of the leading access points into a system for a hacker. Whether it’s from the employee clicking a Web link in an e-mail, clicking a malicious ad, or sharing company information with a cloud service, make sure to protect the business by managing that employee-Internet connection. Find a solution that allows you to easily and proactively monitor and secure your employees’ Web activity. Your business is unique–finding a way to solve these issues and concerns will take a unique solution.

A few tips for your Web-use security solution search:

  1. Find a vendor who will spend the time with you. The cyber world has its own language. It’s important to have a human being on the other end of the phone during the sales process, in customer service, and when you need technical support . . . yup, they still have human beings in technical support . . . go figure! Get with a company who wants to talk to you!
  2. Of course, it doesn’t help if that vendor doesn’t have what you need so make sure you list the top security priorities for your business. Do you want to filter access to certain Web sites or categories such as social media, or do you want to limit time that an employee may spend on one site? Are you are more concerned with your guest Wi-Fi and BYOD or throttling bandwidth use? Don’t get sold on something that doesn’t meet at least your primary concerns. One solution does not always fit all . . . in today’s cybersecurity world you need to focus on your specific business concerns. Just because an expensive, large scale, all-in-one network security solution or firewall has a Web-use add-on tool does not mean it will give you the pertinent, granular detail and control that you need to protect your mission-critical operations.
  3. Ask questions. The vendor should understand that you excel at what you do, not what they do. Don’t be intimidated by the security subject. Even those of us in this business spend a lot of time keeping up with the fast pace of cybersecurity. No question is unnecessary. If you think about it, then it is important to you and should be to the vendor too. Refer to Tip #1!
  4. Last tip for today . . . solutions come in many shapes and sizes. Don’t settle for something that doesn’t fit your business. Your business is special and unique. Your solution should fit and work in your environment without you constantly having to justify it and make it fit in.

Wavecrest can, and wants to, help you–with CyBlock Mini Appliance, specially designed for small businesses, remote offices, and limited space environments.

CyBlock Mini Appliance is an employee Internet-use security hardware solution that is not only the size of a wireless hub but is also economically priced. You gain an easy-to-setup, turnkey Web activity gateway with advanced filtering and monitoring capability, manual or automatic delivery of detailed, interactive reports, real-time monitoring by user, group, or category, the ability to easily manage BYOD, guest Wi-Fi networks, cloud services, and bandwidth use–all with included U.S.-based Technical Support.

Wavecrest also provides CyBlock Web security solutions in other shapes and sizes! Find out more about our other CyBlock deployments: Appliance, Hybrid, Cloud, and Software. As a customer-centric company, Wavecrest focuses on the needs of each customer. Let us help secure your business with a solution that fits every business size, type, and configuration.

About Wavecrest

Trusted for over 20 years, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Are your employees full of March Madness? They will be!

Tuesday, March 7th, 2017

March Madness always produces a high level of anticipation and excitement. It ranks up there with the Super Bowl and the World Cup for many people. So fans want to make sure they see the games that for every year, the amount of series streaming surpasses expectations. We can all watch them on our phones, tablets, laptops, and desktops at any time and anywhere. Because of this, many managers now allow for some freedom during this time, so their employees can get their yearly March Madness fix. But there are risks to the business to always consider.

Some March Madness 2016 statistics from NCAA to consider:

  • With 18.1 million live hours, the tournament generated more video consumption than any other tournament.
  • The national championship game generated 56 million impressions across March Madness social media accounts, up 112 percent over 2015.
  • Video consumption for social media was also up with 8 million views overall, more than five times the volume of video for last year’s championship game.

Is your business ready?

The first thing that pops into a manager’s mind is increased bandwidth use. It is an important thing to consider for sure since your business has mission-critical functions that have to run for your business to operate efficiently, even during increased Internet use. Making sure you can control and monitor bandwidth use by throttling nonessential traffic if needed, is critical to making the decision to allow streaming during any time, but especially during events like March Madness.

The things that may not immediately come to a manager’s mind may be the increase in malicious links generated during times of special events. In a world with cyber threats, such as ransomware, a business cannot ignore times when this risk increases. March Madness is a time when many keep track of all the games, not just their one team. They follow the process through the whole series and enjoy the competitive nature right down to the Final Four and beyond. They may be more prone to fall for a March Madness ad link for a stat update or phishing e-mail to check the latest game highlights. During the whole series and even before it starts, educating your employees about the increase in cyber threats, such as malicious Web sites and ads, and phishing e-mails, is important. Security solutions that offer features like white/black listing and filtering will allow you to maintain Web-use protection against the human tendency to click without analyzing if the link or e-mail makes sense.

Don’t just lock up employee Web-use. Protect your business and employees from threats, such as bandwidth hogs, malicious Web links, legal liabilities, and even productivity losses. Gain the control and security needed . . . and once again, let the games begin!

About Wavecrest Computing

Trusted for over 20 years, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Find your bandwidth hogs and throttle them.

Wednesday, October 5th, 2016

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It has been a while since we talked bandwidth. Bandwidth usage seems to be one of those things that is now being taken for granted. We have ransomware and hackers to be concerned about! But beware! Hidden behind the assumption that you need as much bandwidth as possible to keep your business running is the secret streamer, daring downloader, and just plain old bandwidth hog.

Still potentially wreaking havoc on your mission-critical operations, bandwidth hogs can slow the whole business down. This could mean missed deadlines, late paychecks, productivity losses, and more.

What should you be looking for? In general terms, there are relatively easy signs.

  • Are you seeing bandwidth charge increases from your ISP?
  • Are you getting complaints from Internet-dependent staff like accounting or marketing?
  • Have you noticed certain times of day appearing slower on your network?
  • Do you run your guest Wi-Fi on your corporate network?

First off, run your guest Wi-Fi separately from your corporate network. This will add another layer of security protection for mission-critical operations. But remember, your business is still responsible for the guest Wi-Fi use even when it is run separately, so make sure you have a solution in place with a captive portal for your guest Wi-Fi network.

The most useful thing you can do if you answered “Yes” to any of the above questions is to get visibility. If you can’t tell where and when the bandwidth slowdowns are happening, then you are just throwing money in the air. Find an employee Web-use solution that will allow you to see trends and usage, and run detailed reports, so you can make informed decisions to control, throttle, and manage bandwidth usage. One of the best tools is being able to see bandwidth usage in real time, so make sure to find a solution that provides you with this important benefit.

Bandwidth may have moved a bit down on the importance list because of malware, ransomware, and data theft, but do not leave it off the list. It still has a huge impact on how your business operates daily. Find your bandwidth hogs and throttle them. You will see almost immediate improvements in workflow, efficiency, and frustration levels.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Time for a change . . . for the better.

Wednesday, August 17th, 2016

culturechange2

Changes are finally showing at Forcepoint since the Raytheon acquisition of Websense. We know Websense customers are feeling some pinch this year since the Raytheon policies are now kicking in. Support or customer service people are harder to get a hold of. When renewal time comes around, the pricing, contract terms, and even the product lines have changed, and more.

Hesitate before you sign on again. Why should you pay extra for add-ons that should already be included in a Web-use security solution, like SSL inspection and U.S.-based technical support? Or why should you pay for a cloud solution that does not have the reporting detail that makes it a useful tracking or investigative tool? Research your options. It may well be time for your own change — to a stable, customer-centric Web-use security solution vendor like Wavecrest Computing.

Wavecrest has cost-effective, comprehensive, agile, and reliable solutions for your employee Web-use security and analytics needs, ranging from software and hardware deployments to cloud and hybrid deployments–all with SSL inspection, forensic-level reporting detail, and U.S.-based technical support included. No matter your business size, industry, or distributed workforce, Wavecrest has an easy-to-setup and easy-to-manage solution for you. Leave the high prices and complicated contractual terms, hidden fees for technical support or product updates, and all the confusion behind. Let Wavecrest focus on your business and your specific requirements. Talk to us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services and guest Wi-Fi networks, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. Proud GSA contract holder for over 16 years and counting. For more information on the company, products, and partners, visit https://www.wavecrest.net.

Always question the “all-in-one solution” solution.

Thursday, July 14th, 2016

camperized-wagon

Surveys and statistics still tell us that one of the most important things a business can do is see what is going on within their business. In the past, a business owner or manager could visually see productivity, equipment misuse, or when they were vandalized. Now we rely on digital devices and clouds to handle so much of how our business is run that it is impossible to rely on hands-on owners or managers to see any issues.

When you did your security research, you were most likely reminded that one device or solution will not solve everything. The main takeaway from those reminders–be leery of the product that says it will. Most businesses, big or small, need layers of solutions to truly protect their assets. The problem that is now arising is that big box companies are selling what they like to call an all-in-one solution. This is a fallacy. One solution is not going to cover all your threats from outside or inside the company. They may offer some version of a lot of different things, but we all know that businesses have focused goals. For many of the larger companies, it is to sell large hardware packages such as a firewall that comes with add-ons.

Okay, so we should all know . . . you need a firewall! But when they tell you to give up your focused URL filtering reports because they have one built-in, think twice before you sign on thinking you are getting the same capabilities. They do not specialize in these included or add-on features. The feature they provide will give you a minimal amount of dry, flat, and unresponsive tools. Yes, you have their firewall and that is a good thing, but question whether you can really use what they provide for the security beyond firewall functionality. Today, security is not just about the firewall.

Things to always check for when reviewing included or add-on solutions:

  • Drill-down, forensic-level reporting detail.
  • Interactive features by user, group, category, etc.
  • Manager portal to get managers the information then need without having to schedule time for IT.
  • Comprehensive and current URL categories, including designated cloud services.

Do not believe you have to settle for what is included in your all-in-one package. Wavecrest Computing’s advanced employee Web-use monitoring & analytics solution, Cyfin, will provide clear, detailed, and interactive reporting with automatic log file analysis and detection to work with virtually any gateway device and log file format including Palo Alto, Check Point, Forcepoint (Websense), SonicWALL, WatchGuard, and more.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit http://www.wavecrest.net.