Tag Archives: web security

Forrester’s latest report says that the SaaS market will hit $131 billion by 2020.

Are you ready to take advantage of the boom in the SaaS market? Have you thought about reselling cloud services? Or have you already started the transition into the managed service resale model? Wavecrest wants to help make this transition as simple and streamlined as possible. We will provide you with all the tools you need to succeed. You can start selling our cloud service immediately with minimal investment and no binding contract.

Wavecrest understands the service model and the complexities behind selling SaaS solutions. Having a range of services that can be sold independently or in a bundle is key to generating a stable and recurring source of revenue. Web Security as a service is integral to any MSP’s offerings. That is why we have streamlined our ordering and licensing process. Furthermore, we have developed a simple to manage and provision service to ensure you maintain your profit margins!

Wavecrest Computing’s industry leading Web security solution, CyBlock, is a mature, robust and feature rich solution. CyBlock is now available as a cloud-based security service (SaaS) solution. CyBlock Web Security services will protect your clients against Web based threats, lost productivity and mitigate legal issues associated with employee Web use. CyBlock Web Security service also provides bandwidth management. This critical feature enables you to provide your clients with the highest quality of Service (QoS) by ensuring speed and reliability of mission-critical Web activity.

Let Wavecrest show you how selling the SaaS Web Access Security CyBlock Cloud will have a rapid and positive impact on your MSP business!

Find out more detail on our MSP partner page or send us your information on our partner form and we will contact you!

Toll Free:	877-442-9346 (U.S. and Canada) Ext. 3
E-Mail:	partner@wavecrest.net
Website:	https://www.wavecrest.net

Dashboard Charting Now Available in CyBlock Cloud Service

The CyBlock Cloud service dashboard provides multi-perspective, high-level trend and bar charts. A number of these ‘quick-look’ displays depict Web-use activity trends from a variety of perspectives. Others compare activity between users, groups, content categories, and sites. The Dashboard’s easy-to-interpret charts provide an efficient way to quickly determine the amount and characteristics of Web activity and identify problems that may exist.

Dashboard Home
Get a quick overview of your entire organization’s Web activity. Spot spikes in visits and bandwidth. Identify top users and most visited categories.

Top Sites Visit Chart
Find out which ten sites had the most visits for the time period you specify.

Top Sites Bandwidth Chart
Find out which ten sites are consuming the most bandwidth for the time period you specify.

User Trend Chart
View Web-use visits, hits, or bytes over time for users, groups, categories, and acceptability classifications.

Web Monitor
View Web activity in real time by user ID, the full clickable URL, and its category. Filter on users, groups, or categories to be displayed.

CyBlock Cloud Service Will Protect Your Entire Distributed Workforce

Are you thinking about switching to a cloud service to safeguard your employees while online? Is your corporate network becoming more distributed with remote offices and remote users? Realize significant savings by eliminating the need to purchase, install and maintain on-premises hardware, software or operating system licenses. A cloud service makes it easy to support your entire distributed network while freeing up your technical staff to focus on business-critical projects.

CyBlock Cloud service will protect your entire distributed workforce, no matter where your users are located. CyBlock Cloud can be easily administered and managed from anywhere via our secure cloud portal. See what Wavecrest customers are saying about CyBlock Cloud:

“We have been a CyBlock Software customer for several years and are very pleased with the level of support. Wavecrest truly stands behind their products. Now, CyBlock Cloud has given me even more capability to save my company time and money. The user interface is easy to navigate and very straight forward. The ability to filter out certain websites on the fly is a seamless process. After implementation of CyBlock Cloud, there have not been any bandwidth or connection issues at any of our remote sites. With this being said, if you are looking for uncomplicated efficiency and ease of access, CyBlock products are the way to go!” ~Can Tenamore, The Resource Center

For more information about CyBlock Cloud service or any of the Wavecrest product offerings.

Toll Free:	877-442-9346 (U.S. and Canada) Ext. 3
E-Mail:	sales@wavecrest.net
Website:	https://www.wavecrest.net

Wavecrest is excited to unveil our new product knowledge base.

This new knowledge base will provide immediate, 24/7 support to our global customer base. Customers will be able to quickly find the answers they are looking for. The knowledge base comes with an enhanced search tool that shows relevant results as you type, dramatically reducing the resolution time.

Our top-rated technical support staff will be continuously updating the knowledge base. Wavecrest’s technical support staff is committed to providing customers with the best possible product experience. This commitment to quality will ensure the knowledge base will always yield the highest quality results for our customers. Through the knowledge base, customers will also be able to access detailed product release notes, tech tips, and the Wavecrest blog.

Wavecrest is always striving to provide continuously improved, higher level customer support. We furnish our customers with more than just a ‘product’, we provide them with a long-term ‘package’ that combines a cost-effective product with free support services whose priority is equal to that of product design. These services are available during the free product evaluation period and remains throughout the product license term.

See what existing customers are saying about Wavecrest’s technical support team:

“The Wavecrest support engineers are always eager and responsive to assist with any technical challenges facing our network. They have truly made my support to our customer relatively seamless.” -David Scott, Lockheed Martin CITIC

“Any pre-sales questions we had were answered promptly, and Wavecrest’s technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.” -Karleen Carlson, IT Manager, Van Diest Supply Company

“I can’t say enough about the service we have received from Wavecrest in general. From the sales team working with us through the trial and purchase period, to the support team that has answered each of our ‘quirks’.” -Allen Lochamy, Atlanta Bonded Warehouse

“Wavecrest has the best support of any company out there. Their staff members are always courteous to work with and knowledgeable about their product – which is a rarity in this type of work.” -Chris Martin, A+ Computer Solutions

Reasons Customers Continuously Choose Wavecrest Include Pricing, ROI and Flexibility.

Wavecrest Computing has been providing the best-of- breed Web security and Web forensic solutions since 1996. Continuously delivering the highest quality products at the most competitive pricing has been pivotal to our longevity. We have the best and most loyal customer base in the industry. The fact is, we care about the success of each and every customer. If you are still not convinced, see what one of our loyal customers has to say for themselves.

“Our IT and Management team evaluated several products that were considered “tops” in the web monitoring field. Our evaluation included hardware appliances and software based systems as well as free to expensive versions. We decided upon the Wavecrest Cyblock Appliance for several reasons which included Pricing, ROI and Flexibility. We discovered that the Cyfin Reporter was also just as flexible providing us with the details needed to make adjustments to our Policies and Bandwidth as well as increasing employee’s productivity.”

— Allen Lochamy, Atlanta Bonded Warehouse, Atlanta, GA

March Madness Starts This Week! – Estimated $1.9 billion Lost for Every Unproductive Hour

This week is the beginning of one of the most popular events of the year… March Madness! An exciting month for sports fans everywhere!

The excitement during the tournament is addictive! Employees have office pools and discuss the games all through the day. The trouble with March Madness? It occurs during the work day. “An average of 10.7 million people watched March Madness games in 2013, the most since 1994.” During this time, an organization does need to worry.

Management needs to be concerned about low productivity, “An MSN poll in 2012 found that 56% of respondents, equivalent to 77.1 million employees, planned to devote at least one hour to March Madness. Using those figures, the damages rise to $1.9 billion for every unproductive hour.” IT, as well as management, needs to worry about the risk of lower bandwidth for critical business operations, “Turner Sports, which operates the NCAA’s website, said 6.8 million unique visitors watched games online during the first week of last year’s tournament. Visitors spent an average of 1 hour and 51 minutes online each time they opened a stream.” These disruptions can cause major problems with the normal operations of any business.

March Madness begins March 18^thand runs through the beginning of April. Revisit your organization’s AUP and let your employees know the negative impact their actions could have on the organization.

It is a good time to think seriously about making one of Wavecrest Computing’s CyBlock Advanced Web Security solutions a priority. Whether you are thinking you would like to block all access to sports, or thinking you would like to allow some time for your employees to enjoy March Madness while maintaining control over crucial business operations. CyBlock Advanced Web Security solutions can do both. CyBlock can easily block sports or, just as easily, allow for filtering by time frame. Implement flexible filtering by day, hour, or half hour while controlling bandwidth, threat protection, and enforcing your AUP in an easy to manage interface. With deployments options of CyBlock Cloud with the optional CyBlock Mobile Security App, CyBlock Software, CyBlock ISA/TMG, or CyBlock Appliance, Wavecrest can help you find the solution that you need now. Many of these options can be up and running the day you purchase. Do not wait until the Final Four’s final basket!

*Excerpts from Foxbusiness.com, March Madness Ready to Distract Workers Nationwide, By Matthew Rocco Published March 11, 2014

Wavecrest Computing Provides the Best All-around Customer Experience in the Web Security and Web-use Forensic Markets

Wavecrest Computing is the recognized leader in the Web security and Web-use forensic markets. We directly address our clients’ needs with over 17 years of experience developing and supporting Web Security and forensic solutions. We believe delivering the highest quality product at the industry’s most competitive pricing is fundamental to our success. Wavecrest is also proud to provide the best in-house, U.S. based technical support in the industry. Our customers know that they will receive courteous, personalized attention when they speak with our knowledgeable and skilled personnel. We are committed to making sure each and every customer has a successful experience using our products.

A long-standing customer, Karleen Carlson of Van Diest Supply Company, agrees. “When I seek out a company to provide a product or service, I want it all — a great product, a great price, a salesperson that is responsive and treats me like I am their only customer, and technical support that is intelligent, easy to access, and easy to understand. Wavecrest meets all of these criteria. We have used Cyfin, CyBlock ISA, CyBlock Software and CyBlock Cloud. Each of these products met our needs at a fraction of the cost of what the competitors are offering. Any pre-sales questions we had were answered promptly, and the Wavecrest technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.”

We know you will end up agreeing as well that ‘The Wavecrest Way’ is the right way. To gain a fuller understanding of Wavecrest’s product selection, we invite you to contact us personally or to take a moment to visit our Web site and download a product for a free evaluation. Our Technical Support Services are here to help throughout the evaluation process.

New User Interface Now Available in CyBlock/Cyfin Release 9.0.4

We are excited to announce the availability of a major release with a redesigned user interface and enhanced functionality in our products – CyBlock Software, CyBlock Appliance, and Cyfin. Some of the highlights of the enhancements are listed below within the new menu structure.

Rebranding

CyBlock Proxy has been renamed to CyBlock Software, and Cyfin Reporter to Cyfin.
Product version numbers have been consolidated, and all products now have the same version number.

Logon

A more secure logon is available. After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.

Menu Structure

Web Management (CyBlock). In this menu, you will find the Filtering features, such as Control Web Categories, Web Content, and Web Search, and Web Blocking Message. Bandwidth Management and the Client Download and Install screen for CyBlock Appliance are also in this menu.
- You can now customize your blocking message using a Message Editor embedded in the interface. Previously, your HTML file would have to be modified outside the product. A Restore Default button allows you to revert to the Wavecrest default blocking message.
Data Management. This menu covers the screens for setting up, viewing, and revalidating log file data. The screens for enabling and configuring settings for the Report Database are in this menu as well as the screens for importing, viewing, and deleting the data.
User Management. This menu covers all aspects of managing users including adding groups and IDs, setting up and importing users from Active Directory, importing users from a text file, adding administrator and operator logon accounts, and authentication.
- The Change Your Password screen lets you change your password at any time and requires your password to meet certain criteria.
Categorization. This menu contains all screens associated with the Wavecrest URL List including changing the location, downloading the list, checking the categories of URLs, adding custom categories, and selecting categories to display on reports.
Real-Time Monitors (CyBlock). In this menu, you will find the protocol (CyBlock Appliance), Web, and bandwidth monitors.
- The Real-Time Web Monitor includes new options to display authentication challenge (407) requests and wrapped URLs. The settings and controls are now also available in a toolbar and can be changed while the monitor is gathering data in real time.
Reports (CyBlock Software and Cyfin). This menu covers running Dashboard Top and Trend charts, creating different types of reports, and viewing sample reports. The ability to customize or schedule a report has been consolidated with creating a report giving you a streamlined way to manage reports.
- The Dashboard Top Coached Report is now available in CyBlock Appliance.
System Status. This menu covers system information that is intended for administrators’ use, such as server status and information, filter status (CyBlock), job queue, and policy reports.
- New screens allow you to see array communication messages, dates and times of the URL List and product updates, product event errors and messages, and profiling information. The event and profiling logs are used by Technical Support for troubleshooting purposes.
Settings. In this menu, you will find those features that usually require a one-time setup, such as license information, product admin e-mail address, PAC file, SSL certificates, SSL inspection, array setup, memory settings, and report options.
- (CyBlock Appliance) The Web Redirects screen allows you to redirect HTTP traffic from port 80 to port 8080 and also exclude IP addresses from being redirected.
Help. Along with product documentation, Support screens, and contact information, the Help menu now contains the Category Descriptions and Check for Product Updates screens.

To see the full release notes for your product, visit our Support Web site. You can download the latest release by going to the Administration – Product Update screen in your Cyfin or CyBlock product.

For additional assistance, please contact us.

CyBlock Web Security Solution is now available in the Cloud

Melbourne, FL, Dec. 9, 2013 (GLOBE NEWSWIRE) — Wavecrest Computing, the makers of CyBlock, have just announced the availability of a Cloud version of CyBlock. Now companies have access to the most popular and solid Web Security solution in the Cloud.

CyBlock Cloud Web Security is an easy-to-implement solution that benefits organizations of all sizes and quickly safeguards your network. Whether you have branch offices, remote users, or just one location, CyBlock Cloud protects your company and its employees allowing you to take advantage of time and money savings. Enforce your company’s AUP by defining one or more Web-use policies to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats.

“We are very excited to be extending our product line into the Cloud market. Now, new and existing customers who are considering a cloud solution have one less worry. Starting today they can access an industry tested and proven solution with a successful 13 year track record. CyBlock Cloud is a perfect addition to Wavecrest’s line of industry leading Web Security Solutions.” CEO – Dennis McCabe

Wavecrest Computing has been the recognized leader in Web-access security and Web-usage forensics solutions for the last 16 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Link to Press Release.

How to Properly Configure Windows Server 2012 and Windows Server 2008 R2

Configuring Windows Server 2012 and 2008 R2 to push out a group policy to all users can be challenging with Microsoft’s introduction of Group Policy Preferences. These preferences provide more than 20 Group Policy extensions that increase the number of configurable settings in a Group Policy object (GPO). Within most preference items, the configuration interface looks similar to the applicable user interface for configuring settings so the layout will be familiar. The guidelines to set up users’ browsers with a proxy configuration are alike for Internet Explorer 7, 8, 9, and 10, and the following instructions are for Internet Explorer 10.

Go to Group Policy Management, and select the GPO to which you want to add the Internet Explorer 10 settings.
Edit the GPO.
In the Group Policy Management Editor, go to User Configuration, Preferences, Control Panel Settings, and then Internet Settings. If you have already created settings for Internet Explorer 7, 8, and 9, they will be displayed here.
Right-click in the right-hand pane, select “New,” and then select “Internet Explorer 10.”
In the New Internet Explorer 10 Properties dialog box, click the Connections tab, and then click LAN Settings.
Under Proxy server, select the check box to enable the “Use a proxy server…” option.
In the Address field, enter the IP address of your proxy server, and in the Port field, enter the port number.
Now you need to enable the settings and apply them to all users. You can individually enable and disable underlined settings or settings preceded by a circle within a preference item. The underlining or circle of the setting indicates whether it is currently enabled or disabled.
- A setting with a solid green underline or a green circle is enabled. The preference extension applies this setting’s value to the user or computer.
- A setting with a dashed red underline or red circle with a slash is disabled. The preference extension does not apply this setting’s value to the user or computer.
Press the following function keys to enable or disable the settings within a preference item. To select a setting, click the actual text of the setting or its text field.
The following diagram illustrates how the function keys work.
After enabling the settings, select the check box to enable the “Bypass proxy server…” option.
Click OK, Apply, and then OK to save the changes. You will see the Internet Settings entry for Internet Explorer 10 along with Internet Explorer 7, 8, and 9, if they were previously created.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Sources:

https://blogs.technet.com/b/grouppolicy/archive/2008/10/13/red-green-gp-preferences-doesn-t-work-even-though-the-policy-applied-and-after-gpupdate-force.aspx

https://technet.microsoft.com/en-us/library/cc754299.aspx

Wavecrest Blog

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