CyBlock® and ConnectWise® – Integration for MSPs

Monday, August 1st, 2016

1-3-Increase-Revenue

Wavecrest Computing is excited to announce a new feature for its Managed Service Provider (MSP) offerings, CyBlock Cloud’s integration with ConnectWise!

The CyBlock integration is built to provide comprehensive Web-use security and analytics along with the time-saving management of the leading ConnectWise Professional Services Automation (PSA) platform. With only one click between ConnectWise and the CyBlock Cloud MSP Partner Portal, MSPs can now automatically populate new client information in the ConnectWise interface, track and manage CyBlock Cloud licenses, proactively pursue timely renewals, and more. This integration is focused on saving time and improving efficiencies, allowing for increased new and recurring revenue, customer satisfaction, and crucial time to focus on mission-critical issues.

CyBlock Cloud for MSPs is a leading Web-use security, analytics, and reporting solution that will fit any MSP client business size or industry type and requires no hardware or software to buy and install, and no maintenance. Monitor, filter, and analyze data to help protect customers from Web-borne threats, such as malware, ransomware, and phishing attacks, while providing useful, time-saving tools, for example, automatically distributed, manager-ready reports, alerts when thresholds are reached, and trusted coverage over any distributed workforce.

“Wavecrest has a great managed service partner program that allows MSPs easy access to manage their CyBlock clients’ needs from anywhere, at any time. Now, we are excited to work with ConnectWise to increase the convenience to MSPs even more. MSPs can now manage their CyBlock Cloud clients directly in the ConnectWise user interface, saving time and expense that they can then use to increase revenue and focus on mission-critical issues,” explains Dennis McCabe, co-founder and President of Wavecrest Computing. “We know that time is money. Developing ways to help MSPs find more time and increase revenue while offering a product and service that surpasses expectations makes us proud of what we do, and motivated to do much more.”

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Provider (MSP), IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

MSP: Manage Client Bandwidth and Cloud Services

Tuesday, January 19th, 2016

Are unsanctioned cloud services using up all of your clients’ bandwidth? As a managed service provider (MSP) today, knowing your client’s cloud services usage is crucial. Cloud services can range from acceptable collaboration tools to unsanctioned personal usage apps that waste critical bandwidth. Most businesses run cloud services to be able to communicate & collaborate more efficiently. Employees, though, tend to find apps that suit their needs best, even when unsanctioned. Help your clients by finding & managing their bandwidth and cloud services with Wavecrest’s CyBlock.

CyBlock MSP Partner Portal

Thursday, October 23rd, 2014

The CyBlock MSP Partner Portal allows you to easily access and manage all of your customer accounts and view their licenses. Here are the highlights:

  • Once your CyBlock Cloud account has been established, you will receive an e-mail notification to complete your registration by logging on to the interface.
  • In the interface, you will see a list of all your customers and their account information. By clicking the customer name, you can view more information for each customer, such as license details, proxy activity, and reporting storage options.
  • For each of your customers, you can set the product to be specific to their needs including blocking policies, authentication rules, Groups and IDs, and custom categories. You can also run different kinds of reports on employee Web use for your customers, such as audit detail reports.
  • You easily switch between customers and retrieve their corresponding policies, settings, and screens via the Customer menu.
  • You will receive an e-mail notification of the daily status of your customers including proxy and reporting usage. You will also be notified when the number of licensed users has been exceeded for a particular customer.

MSP

 

To learn more about CyBlock’s new MSP Partner Portal read our new Tech Brief.

CyBlock/Cyfin Release 9.1.1 Now Available

Monday, July 7th, 2014

SideImageManagedServicesIn Release 9.1.1, we are excited to announce enhancements to CyBlock Cloud specifically for MSP Partners. Our MSP Partners can now log on to the interface and manage each of their customers’ account information and also the product features for each of their customers, such as Web filtering and reporting.

The enhancements for CyBlock Cloud are described below. There are also corrections in this release for CyBlock Cloud as well as for CyBlock Appliance, CyBlock Software, and Cyfin.

  • MSP Partner Portal. The following features have been added:
    • Once your account has been established, you will receive an e-mail notification to complete your registration by logging on to the interface.
    • After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.
    • The Home page lists all of your customers and their account information. By clicking the customer name, you can view more information for each customer, such as license details, proxy activity, reporting storage options, and the customer’s Client Activation Key.
    • The Customer menu allows you to select a customer in order to manage and view that customer’s specific product features. As you switch between customers, their corresponding policies, settings, and screens will be retrieved.
    • You will receive an e-mail notification of the daily status of your customers including proxy and reporting usage as well as whether the number of users has been exceeded for a particular customer.
  • License Expiration Notice. For non-MSP customers, a notice is now displayed on the Home page when your license is within 30 days of expiring. Contact Sales to renew your license.

To see the full release notes for your product, visit our Web site or knowledge base.

To find out how to become an MSP Partner, visit our partner page, or send us your information on our partner form and we will contact you.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Forrester’s latest report says that the SaaS market will hit $131 billion by 2020.

Wednesday, May 14th, 2014

SaaSAre you ready to take advantage of the boom in the SaaS market? Have you thought about reselling cloud services? Or have you already started the transition into the managed service resale model? Wavecrest wants to help make this transition as simple and streamlined as possible.  We will provide you with all the tools you need to succeed. You can start selling our cloud service immediately with minimal investment and no binding contract.

Wavecrest understands the service model and the complexities behind selling SaaS solutions. Having a range of services that can be sold independently or in a bundle is key to generating a stable and recurring source of revenue. Web Security as a service is integral to any MSP’s offerings. That is why we have streamlined our ordering and licensing process. Furthermore, we have developed a simple to manage and provision service to ensure you maintain your profit margins!

Wavecrest Computing’s industry leading Web security solution, CyBlock, is a mature, robust and feature rich solution. CyBlock is now available as a cloud-based security service (SaaS) solution.  CyBlock Web Security services will protect your clients against Web based threats, lost productivity and mitigate legal issues associated with employee Web use. CyBlock Web Security service also provides bandwidth management.  This critical feature enables you to provide your clients with the highest quality of Service (QoS) by ensuring speed and reliability of mission-critical Web activity.

Let Wavecrest show you how selling the SaaS Web Access Security CyBlock Cloud will have a rapid and positive impact on your MSP business!

Find out more detail on our MSP partner page or send us your information on our partner form and we will contact you!

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

partner@wavecrest.net

Website:

https://www.wavecrest.net

            

CyBlock Cloud Service Will Protect Your Entire Distributed Workforce

Wednesday, April 30th, 2014

CyBlockAre you thinking about switching to a cloud service to safeguard your employees while online? Is your corporate network becoming more distributed with remote offices and remote users? Realize significant savings by eliminating the need to purchase, install and maintain on-premises hardware, software or operating system licenses. A cloud service makes it easy to support your entire distributed network while freeing up your technical staff to focus on business-critical projects.

CyBlock Cloud service will protect your entire distributed workforce, no matter where your users are located. CyBlock Cloud can be easily administered and managed from anywhere via our secure cloud portal. See what Wavecrest customers are saying about CyBlock Cloud:

“We have been a CyBlock Software customer for several years and are very pleased with the level of support. Wavecrest truly stands behind their products. Now, CyBlock Cloud has given me even more capability to save my company time and money. The user interface is easy to navigate and very straight forward. The ability to filter out certain websites on the fly is a seamless process.  After implementation of CyBlock Cloud, there have not been any bandwidth or connection issues at any of our remote sites. With this being said, if you are looking for uncomplicated efficiency and ease of access, CyBlock products are the way to go!” ~Can Tenamore, The Resource Center

For more information about CyBlock Cloud service or any of the Wavecrest product offerings.

Toll Free:

877-442-9346 (U.S. and Canada) Ext. 3

E-Mail:

sales@wavecrest.net

Website:

https://www.wavecrest.net