Author Archives: admin

CyBlock/Cyfin Release 9.1.0 Now Available

We are pleased to announce the release of a new version of CyBlock Appliance, CyBlock Cloud, CyBlock Software, and Cyfin. In this release, you will find corrections as well as enhancements to the products. For CyBlock, several enhancements have been added including the Application Controls feature that allows your users to view only specific YouTube videos and the new Authentication Manager that lets you to set up cookie authentication. Here are highlights of some of the enhancements.

CyBlock Cloud

Dashboard Charts. The following features have been added:
- A Home screen provides an overview of the organization’s Web use for the last 7 days by displaying charts of Web-use visits, top users, top categories, and bandwidth usage.
- Top charts show the top users, groups, categories, and sites by visits, hits, or bytes for a selected time frame.
- Trend charts provide trends on users, groups, and categories by visits, hits, or bytes for a selected time frame as well as trends on denied and allowed hits traffic.

Cyfin

Wavecrest Syslog Server. The Wavecrest Syslog Server is now available and allows you to send syslog data to the server at a configured port. Previously, you would have to install and configure a syslog daemon. Go to Data Management – Log Data Source – Setup to create or modify your syslog log file configuration. You will be able to enable the syslog server, select a port type, and enter a listening port.

CyBlock Appliance, CyBlock Cloud, and CyBlock Software

Application Controls. This new page gives you the ability to allow only specific YouTube videos. You can associate an allowed YouTube video with your blocking policies for Web Categories in which TV/Video Streaming is blocked. A number of video ID formats are accepted.
Authentication Manager. This includes the following changes:
- Cookie authentication is now available providing you with another type of proxy authentication to support your organization.
- The new Authentication Manager screen consists of the following tabs:
  - Rules – Rules for various network definitions can be set up to specify the authentication type for each entry. These entries include an individual IP address, a range of IP addresses, and a host name.
  - NTLM – On this tab, you specify if Web applications that fail to authenticate will be automatically or manually bypassed.
  - Cookie – On this tab, you define how long the cookie will persist if using cookie authentication. You can also specify and preview the details of your cookie authentication logon page.
  - Bypass – This tab allows you to automatically or manually bypass Web applications that do not authenticate and is available in CyBlock Appliance and CyBlock Software only.
  - Cache – This tab allows you to set up login name caching to cache the user name and IP address of every authenticated user and is available in CyBlock Appliance and CyBlock Software only.
E-Mail Address for Cookie Authentication. An E-Mail Address field has been added on the following pages and applies to only IDs:
- Add Group or ID – The e-mail address for an ID must be added to use cookie authentication.
- Modify Group or ID – The e-mail address may be modified for an ID.
- Search for an ID – The e-mail address is display only.
Cookie Authentication Logon. The following features have been added:
- When cookie authentication is enabled and a user tries to access a Web site, a logon page is displayed that will allow users to create an account.
- When entering their credentials (i.e., e-mail address and password), you can require users to agree to the AUP before continuing on by configuring this option on the Authentication Manager – Cookie tab.
- Once credentials are entered, the user will be redirected to the Web site.
Real-Time Web Monitor. This includes the following changes:
- In the setup screen and monitor, under Display Options, the Authentication Type check box allows you to see the type of proxy authentication next to the user name in the monitor (e.g., user(cookie)). This feature is helpful for Technical Support.

CyBlock Cloud, CyBlock Software, and Cyfin

Filtering Audit Reports. The ability to filter data by user, IP address, category, search term, and URL has been added to audit reports.

To see the full release notes for your product, visit our Web site or the new Wavecrest Knowledge Base.

If you are at version 9.0.5, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are not at version 9.0.5, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Forrester’s latest report says that the SaaS market will hit $131 billion by 2020.

Are you ready to take advantage of the boom in the SaaS market? Have you thought about reselling cloud services? Or have you already started the transition into the managed service resale model? Wavecrest wants to help make this transition as simple and streamlined as possible. We will provide you with all the tools you need to succeed. You can start selling our cloud service immediately with minimal investment and no binding contract.

Wavecrest understands the service model and the complexities behind selling SaaS solutions. Having a range of services that can be sold independently or in a bundle is key to generating a stable and recurring source of revenue. Web Security as a service is integral to any MSP’s offerings. That is why we have streamlined our ordering and licensing process. Furthermore, we have developed a simple to manage and provision service to ensure you maintain your profit margins!

Wavecrest Computing’s industry leading Web security solution, CyBlock, is a mature, robust and feature rich solution. CyBlock is now available as a cloud-based security service (SaaS) solution. CyBlock Web Security services will protect your clients against Web based threats, lost productivity and mitigate legal issues associated with employee Web use. CyBlock Web Security service also provides bandwidth management. This critical feature enables you to provide your clients with the highest quality of Service (QoS) by ensuring speed and reliability of mission-critical Web activity.

Let Wavecrest show you how selling the SaaS Web Access Security CyBlock Cloud will have a rapid and positive impact on your MSP business!

Find out more detail on our MSP partner page or send us your information on our partner form and we will contact you!

Toll Free:	877-442-9346 (U.S. and Canada) Ext. 3
E-Mail:	partner@wavecrest.net
Website:	https://www.wavecrest.net

Dashboard Charting Now Available in CyBlock Cloud Service

The CyBlock Cloud service dashboard provides multi-perspective, high-level trend and bar charts. A number of these ‘quick-look’ displays depict Web-use activity trends from a variety of perspectives. Others compare activity between users, groups, content categories, and sites. The Dashboard’s easy-to-interpret charts provide an efficient way to quickly determine the amount and characteristics of Web activity and identify problems that may exist.

Dashboard Home
Get a quick overview of your entire organization’s Web activity. Spot spikes in visits and bandwidth. Identify top users and most visited categories.

Top Sites Visit Chart
Find out which ten sites had the most visits for the time period you specify.

Top Sites Bandwidth Chart
Find out which ten sites are consuming the most bandwidth for the time period you specify.

User Trend Chart
View Web-use visits, hits, or bytes over time for users, groups, categories, and acceptability classifications.

Web Monitor
View Web activity in real time by user ID, the full clickable URL, and its category. Filter on users, groups, or categories to be displayed.

Wait Until You Hear How Many Hours a Day an EPA Official Confessed to Watching Porn at Work

In today’s world, many if not most employees have access to the Web at work. For the most part, that’s a good thing, and in some cases essential. Unfortunately, that same access has a dark side. That’s because certain workers will inevitably visit illicit or risky Web sites, and such visits can expose the organization to serious legal liability. The most troublesome sites are those devoted to pornography. Sites devoted to gambling, illegal drugs, hate speech and criminal activity can also create legal issues, albeit to a lesser extent. In addition to exposing the organization to legal liability, visits to inappropriate sites cause other serious issues such as lost productivity and wasted bandwidth.

To read the full article about the EPA official click here.

For more information about Wavecrest’s product offerings.

Toll Free:	877-442-9346 (U.S. and Canada) Ext. 3
E-Mail:	sales@wavecrest.net
Website:	https://www.wavecrest.net

CyBlock Cloud Service Will Protect Your Entire Distributed Workforce

Are you thinking about switching to a cloud service to safeguard your employees while online? Is your corporate network becoming more distributed with remote offices and remote users? Realize significant savings by eliminating the need to purchase, install and maintain on-premises hardware, software or operating system licenses. A cloud service makes it easy to support your entire distributed network while freeing up your technical staff to focus on business-critical projects.

CyBlock Cloud service will protect your entire distributed workforce, no matter where your users are located. CyBlock Cloud can be easily administered and managed from anywhere via our secure cloud portal. See what Wavecrest customers are saying about CyBlock Cloud:

“We have been a CyBlock Software customer for several years and are very pleased with the level of support. Wavecrest truly stands behind their products. Now, CyBlock Cloud has given me even more capability to save my company time and money. The user interface is easy to navigate and very straight forward. The ability to filter out certain websites on the fly is a seamless process. After implementation of CyBlock Cloud, there have not been any bandwidth or connection issues at any of our remote sites. With this being said, if you are looking for uncomplicated efficiency and ease of access, CyBlock products are the way to go!” ~Can Tenamore, The Resource Center

For more information about CyBlock Cloud service or any of the Wavecrest product offerings.

Toll Free:	877-442-9346 (U.S. and Canada) Ext. 3
E-Mail:	sales@wavecrest.net
Website:	https://www.wavecrest.net

Wavecrest is excited to unveil our new product knowledge base.

This new knowledge base will provide immediate, 24/7 support to our global customer base. Customers will be able to quickly find the answers they are looking for. The knowledge base comes with an enhanced search tool that shows relevant results as you type, dramatically reducing the resolution time.

Our top-rated technical support staff will be continuously updating the knowledge base. Wavecrest’s technical support staff is committed to providing customers with the best possible product experience. This commitment to quality will ensure the knowledge base will always yield the highest quality results for our customers. Through the knowledge base, customers will also be able to access detailed product release notes, tech tips, and the Wavecrest blog.

Wavecrest is always striving to provide continuously improved, higher level customer support. We furnish our customers with more than just a ‘product’, we provide them with a long-term ‘package’ that combines a cost-effective product with free support services whose priority is equal to that of product design. These services are available during the free product evaluation period and remains throughout the product license term.

See what existing customers are saying about Wavecrest’s technical support team:

“The Wavecrest support engineers are always eager and responsive to assist with any technical challenges facing our network. They have truly made my support to our customer relatively seamless.” -David Scott, Lockheed Martin CITIC

“Any pre-sales questions we had were answered promptly, and Wavecrest’s technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.” -Karleen Carlson, IT Manager, Van Diest Supply Company

“I can’t say enough about the service we have received from Wavecrest in general. From the sales team working with us through the trial and purchase period, to the support team that has answered each of our ‘quirks’.” -Allen Lochamy, Atlanta Bonded Warehouse

“Wavecrest has the best support of any company out there. Their staff members are always courteous to work with and knowledgeable about their product – which is a rarity in this type of work.” -Chris Martin, A+ Computer Solutions

CyBlock Cloud Removes Security Blind Spots

CyBlock HTTPs Inspection

Wavecrest Computing announces that SSL Inspection is now available in CyBlock Cloud. The SSL (HTTPS) Inspection feature allows CyBlock Cloud to decrypt, analyze, and fully inspect all HTTPS traffic. In order to defeat security threats facing companies today, the capability of SSL Inspection is becoming critical. With the rise in use of HTTPS and with applications (such as Twitter and Facebook) and search engines enabling SSL by default, most enterprises should expect an average yearly increase of ~20% in SSL traffic. The increased use of SSL can create “blind spots” that can actually reduce security on corporate networks because network security products and other defenses may not be able to monitor SSL traffic effectively or efficiently.

Surveys show 25%-35% of enterprise traffic is SSL-encrypted, and the number can be as high as 70% in specific industries. CyBlock Cloud’s SSL inspection feature enables organizations to gain visibility and control of SSL communications. It provides a critical control point for protection against Web threats, enforcing acceptable use policies and performance. Users can seamlessly enforce usage policies on both unsecured and secure traffic. Users can also choose what traffic to inspect or “tunnel” base on their specific security policies.

SSL traffic is growing into a significant amount of corporate traffic. This creates major blind spots for IT. CyBlock Cloud removes these blind spot, enabling organizations to establish a critical control point for Web protection, policy enforcement and performance of users and Web applications using SSL.

Reasons Customers Continuously Choose Wavecrest Include Pricing, ROI and Flexibility.

Wavecrest Computing has been providing the best-of- breed Web security and Web forensic solutions since 1996. Continuously delivering the highest quality products at the most competitive pricing has been pivotal to our longevity. We have the best and most loyal customer base in the industry. The fact is, we care about the success of each and every customer. If you are still not convinced, see what one of our loyal customers has to say for themselves.

“Our IT and Management team evaluated several products that were considered “tops” in the web monitoring field. Our evaluation included hardware appliances and software based systems as well as free to expensive versions. We decided upon the Wavecrest Cyblock Appliance for several reasons which included Pricing, ROI and Flexibility. We discovered that the Cyfin Reporter was also just as flexible providing us with the details needed to make adjustments to our Policies and Bandwidth as well as increasing employee’s productivity.”

— Allen Lochamy, Atlanta Bonded Warehouse, Atlanta, GA

Running Reports in the New CyBlock/Cyfin UI

With the release of the new user interface, managing reports is easier than ever before. The new UI streamlines the way reports are managed by displaying recently run reports and scheduled reports all in one location. It also consolidates scheduling a report with creating a report. The following highlights of the new features describe how to navigate through reporting.

First, you need to select the type of report you want to create. On the Reports Selection page, the reports are grouped by similarity, and a Tooltip provides a short description of the report to help you determine which report to run. Click the name of the report that you want to run.

This takes you to the Create Report page where you can run the report at the present time (unscheduled). You can also schedule the report to run automatically at a specific time, that is, daily, weekly, or monthly at a specific hour, or set up the report to run manually as needed.

Report delivery options allow you to wait for the report, e-mail the report to multiple addresses that you specify, and save the report to a location. E-mailing reports to group recipients has been replaced with allowing you to easily specify each e-mail address to which you want to send the report. Recipients will also receive an e-mail should a report fail to run for any reason. Saving the report to a group directory has been replaced with allowing you to save to any directory. If the directory does not exist, it will be created.

After you run or schedule your report, it will be displayed on the Manage Reports page.

The Recently Run Reports list shows all reports that were last run, that is, scheduled and unscheduled reports. The Scheduled Reports list shows reports that will run automatically at a specific time and those that will be run manually at a later time as needed.

Once you have run or scheduled reports, the Manage Reports page allows you to run, edit, duplicate, schedule, delete, and view these reports. You can also create new reports from this page.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Wavecrest Computing Announces the Release of Our Redesigned User Interface

We are excited to announce the release of our redesigned user interface for Cyfin, CyBlock Software, CyBlock Appliance, and CyBlock Cloud. The new user interface (UI) design was a collaborative effort, including direct customer input. This input played a major role in the design and layout of the new UI. The results of this shared effort include a very intuitive layout with easy-to-use navigation and a widescreen layout that will cleanly work with any size monitor.

The new UI enhances our clients’ productivity by making it easier to access, configure, and manage all product functionality. We invite you to contact sales or technical support if you have any questions about the new UI!

Wavecrest Blog

The Latest news, tips and resources straight from the Wavecrest team.