CyBlock/Cyfin Release 9.1.6 Now Available

Monday, April 13th, 2015

In Release 9.1.6, we are pleased to provide our CyBlock Appliance customers with on-box logging and reporting. Customers can now save log files locally and run reports from these logs. Adding this feature offers an all-in-one solution of Web security and comprehensive reporting.

For CyBlock Software and Cyfin, the release contains the Audit Data Export that allows you to export the details of users’ Web activity. Another enhancement for CyBlock is the Log File Download that downloads log files to a location of your choice. Current cloud customers should contact Sales to have this feature enabled. These and other enhancements are highlighted below.

  • Local Logging and Reporting in CyBlock Appliance. The following features have been added:
    • The ability to store log files locally and run reports from these log files has been added. While local logging is the default, remote logging and reporting on Cyfin is still available.
    • The Data Management menu includes the screens for viewing, revalidating, and downloading log file data. The screen for enabling the Report Database is in this menu as well as the screens for importing, viewing, and deleting the data.
    • The Reports menu covers creating different types of reports, running Dashboard Top and Trend charts, and viewing sample reports.
    • In the Settings menu, the Report Options page allows you to set the visit filter, advanced options, maximum IDs, and language for reporting.
  • Audit Data Export. The following features have been added:
    • You can now export the details of users’ Web activity in one or more categories that you select.
    • The export is available in CSV file format which can be used in external applications, such as spreadsheets, report generators, relational databases.
  • Log File Download. The following features have been added:
    • The ability to download raw log files to a location of your choice has been added. You may select a single day or a range of days.
    • The log files will be compressed and combined into a ZIP file.
  • End User License Agreement. The following features have been added:
    • The License Agreement has been removed from the product installer and added to the product interface.
    • The End User License Agreement page allows you to accept and print the License Agreement. You will not be able to use the product until the License Agreement has been accepted.
  • Secure Browser Interface. The following features have been added:
    • The ability to create a secure connection (HTTPS) to your browser interface has been added for customers.
    • The Secure Browser Interface page allows you to enable HTTP and/or HTTPS communication. HTTP is enabled by default.
  • MSP Partner Portal. The portal has been updated to display the following usage statistics and feature indicators:
    • Bandwidth used for the month.
    • Highest number of daily monitored users for the month and the date on which this occurred.
    • Amount of disk storage used for reporting.
    • Percentage of storage used based on the reporting storage option set in your customer account.
    • Log File Download status icon.
    • Dashboard Import status icon.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.4 Now Available

Friday, January 30th, 2015

In Release 9.1.4, we are excited to provide our CyBlock Cloud customers with our Bandwidth Management feature that enables IT administrators to throttle bandwidth at the Web content category level. This feature targets noncritical Web traffic and keeps your mission-critical Web traffic flowing. The release also includes the addition of the Site Audit Summary report as well as many enhancements to CyBlock App for iOS. The enhancements are highlighted below.

  • Bandwidth Management in CyBlock Cloud. The following features have been added:
    • The Throttling Policy Configuration page allows you to implement a restriction policy when enterprise bandwidth consumption exceeds a preestablished threshold.
      • You can create, edit, and delete policies based on categories or groups.
      • When exceeded, your user-defined thresholds activate your policies and trigger alerts.
      • Cap limits can be added to throttle bandwidth for noncritical categories or groups. They can also be used to block nonessential categories when a threshold is exceeded.
    • The Real-Time Bandwidth Monitor page provides current bandwidth usage data for the enterprise. When a bandwidth throttling policy is activated, an alert with the policy name and its associated threshold will be shown.
    • An e-mail notification will automatically be sent to the administrator for each bandwidth throttling policy activated.
  • Site Audit Summary. This report lists the top users in your organization who visited a particular site. The report can be run for more than one site and shows the total number of visits made by the user, hourly total visits, and hourly total kilobytes read.
  • CyBlock App for iOS. The following features have been added:
    • The App is now compatible with iOS 8 and works with iPhone 6 and iPhone 6 Plus.
    • The user interface has been updated to match the iOS 8 UI for the iPhone, iPad, and iPod touch.
    • The Web blocking message and blocked extension messages have been added to the App.
    • The ability to perform a search from the search bar has been added. The App will use Google to search for the text that you enter.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.1 Now Available

Monday, July 7th, 2014

SideImageManagedServicesIn Release 9.1.1, we are excited to announce enhancements to CyBlock Cloud specifically for MSP Partners. Our MSP Partners can now log on to the interface and manage each of their customers’ account information and also the product features for each of their customers, such as Web filtering and reporting.

The enhancements for CyBlock Cloud are described below. There are also corrections in this release for CyBlock Cloud as well as for CyBlock Appliance, CyBlock Software, and Cyfin.

  • MSP Partner Portal. The following features have been added:
    • Once your account has been established, you will receive an e-mail notification to complete your registration by logging on to the interface.
    • After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.
    • The Home page lists all of your customers and their account information. By clicking the customer name, you can view more information for each customer, such as license details, proxy activity, reporting storage options, and the customer’s Client Activation Key.
    • The Customer menu allows you to select a customer in order to manage and view that customer’s specific product features. As you switch between customers, their corresponding policies, settings, and screens will be retrieved.
    • You will receive an e-mail notification of the daily status of your customers including proxy and reporting usage as well as whether the number of users has been exceeded for a particular customer.
  • License Expiration Notice. For non-MSP customers, a notice is now displayed on the Home page when your license is within 30 days of expiring. Contact Sales to renew your license.

To see the full release notes for your product, visit our Web site or knowledge base.

To find out how to become an MSP Partner, visit our partner page, or send us your information on our partner form and we will contact you.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Dashboard Charting Now Available in CyBlock Cloud Service

Thursday, May 8th, 2014

The CyBlock Cloud service dashboard provides multi-perspective, high-level trend and bar charts. A number of these ‘quick-look’ displays depict Web-use activity trends from a variety of perspectives. Others compare activity between users, groups, content categories, and sites. The Dashboard’s easy-to-interpret charts provide an efficient way to quickly determine the amount and characteristics of Web activity and identify problems that may exist.

Dashboard Home
Get a quick overview of your entire organization’s Web activity.  Spot spikes in visits and bandwidth. Identify top users and most visited categories.

dashboardhome

Top Sites Visit Chart
Find out which ten sites had the most visits for the time period you specify.

topsitesvisits

 

Top Sites Bandwidth Chart
Find out which ten sites are consuming the most bandwidth for the time period you specify.

topsitesbandwidth

 

User Trend Chart
View Web-use visits, hits, or bytes over time for users, groups, categories, and acceptability classifications.

usertrend

 

Web Monitor
View Web activity in real time by user ID, the full clickable URL, and its category. Filter on users, groups, or categories to be displayed.

RTMWebResults

 

Reasons Customers Continuously Choose Wavecrest Include Pricing, ROI and Flexibility.

Thursday, April 3rd, 2014

Wavecrest Computing has been providing the best-of- breed Web security and Web forensic solutions since 1996. Continuously delivering the highest quality products at the most competitive pricing has been pivotal to our longevity. We have the best and most loyal customer base in the industry. The fact is, we care about the success of each and every customer. If you are still not convinced, see what one of our loyal customers has to say for themselves.

“Our IT and Management team evaluated several products that were considered “tops” in the web monitoring field.  Our evaluation included hardware appliances and software based systems as well as free to expensive versions.  We decided upon the Wavecrest Cyblock Appliance for several reasons which included Pricing, ROI and Flexibility.  We discovered that the Cyfin Reporter was also just as flexible providing us with the details needed to make adjustments to our Policies and Bandwidth as well as increasing employee’s productivity.”

— Allen Lochamy, Atlanta Bonded Warehouse, Atlanta, GA

Wavecrest Computing Provides the Best All-around Customer Experience in the Web Security and Web-use Forensic Markets

Friday, March 7th, 2014

Wavecrest Computing is the recognized leader in the Web security and Web-use forensic markets. We directly address our clients’ needs with over 17 years of experience developing and supporting Web Security and forensic solutions. We believe delivering the highest quality product at the industry’s most competitive pricing is fundamental to our success. Wavecrest is also proud to provide the best in-house, U.S. based technical support in the industry. Our customers know that they will receive courteous, personalized attention when they speak with our knowledgeable and skilled personnel. We are committed to making sure each and every customer has a successful experience using our products.

A long-standing customer, Karleen Carlson of Van Diest Supply Company, agrees. “When I seek out a company to provide a product or service, I want it all — a great product, a great price, a salesperson that is responsive and treats me like I am their only customer, and technical support that is intelligent, easy to access, and easy to understand. Wavecrest meets all of these criteria. We have used Cyfin, CyBlock ISA, CyBlock Software and CyBlock Cloud. Each of these products met our needs at a fraction of the cost of what the competitors are offering. Any pre-sales questions we had were answered promptly, and the Wavecrest technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.”

We know you will end up agreeing as well that ‘The Wavecrest Way’ is the right way. To gain a fuller understanding of Wavecrest’s product selection, we invite you to contact us personally or to take a moment to visit our Web site and download a product for a free evaluation. Our Technical Support Services are here to help throughout the evaluation process.

CyBlock Web Security Solution is now available in the Cloud

Monday, December 9th, 2013

 Melbourne, FL, Dec. 9, 2013 (GLOBE NEWSWIRE) — Wavecrest Computing, the makers of CyBlock, have just announced the availability of a Cloud version of CyBlock. Now companies have access to the most popular and solid Web Security solution in the Cloud.

CyBlock Cloud Web Security is an easy-to-implement solution that benefits organizations of all sizes and quickly safeguards your network. Whether you have branch offices, remote users, or just one location, CyBlock Cloud protects your company and its employees allowing you to take advantage of time and money savings. Enforce your company’s AUP by defining one or more Web-use policies to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats.

“We are very excited to be extending our product line into the Cloud market. Now, new and existing customers who are considering a cloud solution have one less worry. Starting today they can access an industry tested and proven solution with a successful 13 year track record. CyBlock Cloud is a perfect addition to Wavecrest’s line of industry leading Web Security Solutions.” CEO – Dennis McCabe

Wavecrest Computing has been the recognized leader in Web-access security and Web-usage forensics solutions for the last 16 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Link to Press Release.

Thanksgiving and Cyber Monday Approach: Watch Your Employees

Tuesday, November 26th, 2013

Door-busters, Black Friday, Cyber Monday: According to Visa, 140 million people plan to shop over Thanksgiving weekend this year – a significant decrease from the 247 million who did so in 2012. Nonetheless, 37% of Americans said they will shop on Black Friday, while 34% plan to shop on Cyber Monday. And that means security risk for companies, whose employees will undoubtedly be shopping online during work hours.

To view the full article click here.

March Madness

Thursday, April 4th, 2013

Wavecrest Computing has heard about it every year for 15 years–companies complaining that their bandwidth is slow and their overall productivity is down, all during March and early April! What is going on? Madness, they say…March Madness!

The bandwidth strain can be a big problem. According to a recent survey, 66 percent of workers say they’ll follow the games during work hours, with 20 percent expecting to spend one to two hours following games, 14 percent spending three to four hours, and 16 percent saying they will spend five hours or more watching games instead of working.*

How do you control this type of bandwidth usage? While you may or may not allow your employees to follow the games at work, you will want to ensure that it doesn’t interfere with your network. Wavecrest Computing offers Internet filtering by category or site, white list filtering, real-time Web monitoring, and detailed Web-use reports on a particular category or site and bandwidth usage. Some of the many Wavecrest CyBlock features that monitor bandwidth or access to sports sites are:

  • Real-Time Bandwidth Monitor
  • Top Sites Bandwidth Chart
  • Top Groups Bandwidth Chart

For more information on CyBlock and a free trial download, see CyBlock Core Features.

* March Madness – Challenger, Gray and Christmas, Inc. 3/13/2013

What’s Hogging Your Company’s Bandwidth? Causes for Slow Network Speed this Holiday.

Friday, December 2nd, 2011

If you haven’t noticed, online holiday shopping lasts well beyond Cyber Monday.  According to a ComScore report, after the 2010 holiday shopping season, more than 85% of Americans online visited a retail site in December of last year.  Employees shopping online at work are likely causing critical applications, like Voice over IP (VoIP) and video conferencing, to perform poorly if at all.  The last thing you and your company need is network latency or slowdowns due to non-work related online activity.  Many of our clients are seeing a spike in bandwidth usage from shopping websites and have quickly taken measures to filter browsing to that category.  Which sites consumed the most bandwidth for your company this month?  Determine what factors are impacting your network speed before you decide to purchase more bandwidth – an expense that could be avoided with the right tools and a bit of discipline.

With 19 different types of highly customizable employee Web-use reports, Cyfin Reporter offer insights as to which types of traffic consume the maximum volume throughout the workday.  Monitor, filter, and report over 500 million Web pages in 74 categories and set throttling thresholds for sites that are slowing your company’s Internet speed with CyBlock Proxy.  Now is the time to address your poor network performance, slow applications, and bandwidth congestion.

We’re so sure you’ll benefit from our solutions that we offer a free 30-day product trial. Both products provide quantified data to help IT personnel keep track of bandwidth utilization by users as well as by type of usage (appropriate versus not so appropriate). After you’ve downloaded our products, take advantage of the User Comparison Trend Chart to detect unexpected spikes that could indicate excessive bandwidth or Web use.  Then review your Top Sites Bandwidth Chart (example seen below) and find out which ten sites are consuming the most bandwidth or had the most hits or visits for the time period you specify.

Top Sites Bandwidth Chart

 

Top Sites Bandwidth Chart for both Cyfin and CyBlock