Tag Archives: cyblock

CyBlock/Cyfin Release 9.0.5 Now Available

We are pleased to announce the release of a new version of CyBlock Appliance, CyBlock Cloud, CyBlock Software, and Cyfin. In this release, you will find corrections as well as enhancements to the products. For CyBlock Cloud, several enhancements have been added including the new SSL Inspection feature that allows our CyBlock products to decrypt, analyze, and fully inspect all HTTPS traffic. The enhancements are described below.

CyBlock Cloud

  • SSL Inspection. The new functionality includes the following:
    • Ability to view the full URL including path, embedded URLs, and parameters.
    • Domain, path, and parameter matching.
    • Ability to filter detailed HTTPS traffic by Web categories and Web content types and display blocking messages for both.
    • Search Term blocking.
    • Ability to view full URLs in the Real-Time Web Monitor.
    • Ability to view full URLs, not just domains in the following reports:
      • Category Audit Detail
      • Category Audit Summary
      • Site Audit Detail
      • User Audit Detail
      • User Audit Summary
    • A new SSL Inspection page that allows you to first install the Wavecrest Certificate, and then select groups and/or IDs and categories to be inspected. Go to Settings – Proxy – SSL Inspection to access this page.
  • Control Web Categories. The following features have been added:
    • The Filtering Schedule allows you to block categories by day, hour, or half hour
    • Coaching can be enabled on blocked categories and allows users to temporarily bypass blocked sites.
  • Web Blocking Message. The following features have been added:
    • The Redirect option allows you to specify a URL that the user will be redirected to when he or she tries to access a blocked site.
    • “Coaching” has been added to the Tokens drop down in the Message Editor, and token {6} to the blocking message for coaching purposes. If coaching is enabled on the Control Web Categories page, the message will include a link to bypass the blocking message allowing the user to access the Web site.
  • Reports. The following features have been added:
    • On the Manage Reports page, in the Recently Run Reports section, the view icon allows you to view your recently run report. If multiple reports were generated depending on how you ran the report, a list is displayed with links.
    • On the Create Report page, the following options have been added:
      • Report Format. A PDF version of the report can now be generated in addition to the HTML format.
      • Time Frame Filter. The Filter field allows you to filter the days and times to include in the report data. You can create a new filter or select an existing filter.
    • Sample Site Analysis and User Audit Detail reports are now available. Go to Reports – Sample Reports to access these reports.
  • Product Help. The Technical Support contact page has been replaced by the product Help. The Help system has a similar TOC as the product manual, but also includes an Index and a Search box. Access the product Help by clicking Help in the navigation bar at the top.

CyBlock Appliance and CyBlock Software

  • Web Blocking Message. This includes the following changes:
    • “Coaching” has been added to the Tokens drop down in the Message Editor.
    • For the Redirect option, a note is displayed indicating that the URL for the blocking message must include “https://.”
  • SSL Inspection. The URL live.mozillamessaging.com has been added from the URL List to the list of domains to be tunneled and cannot be deleted from the domain list.

CyBlock Appliance, CyBlock Software, and Cyfin

  • E-Mail Settings. The ability to use e-mail server authentication has been added to the Settings – E-Mail page. If authentication is required, you can now enter the e-mail server user name and password.

To see the full release notes for your product, visit our Web site. You can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

March Madness Starts This Week! – Estimated $1.9 billion Lost for Every Unproductive Hour

This week is the beginning of one of the most popular events of the year… March Madness!  An exciting month for sports fans everywhere!

The exMarch Madnesscitement during the tournament is addictive! Employees have office pools and discuss the games all through the day. The trouble with March Madness? It occurs during the work day. “An average of 10.7 million people watched March Madness games in 2013, the most since 1994.” During this time, an organization does need to worry.

Management needs to be concerned about low productivity, “An MSN poll in 2012 found that 56% of respondents, equivalent to 77.1 million employees, planned to devote at least one hour to March Madness. Using those figures, the damages rise to $1.9 billion for every unproductive hour.” IT, as well as management, needs to worry about the risk of lower bandwidth for critical business operations, “Turner Sports, which operates the NCAA’s website, said 6.8 million unique visitors watched games online during the first week of last year’s tournament. Visitors spent an average of 1 hour and 51 minutes online each time they opened a stream.” These disruptions can cause major problems with the normal operations of any business.

March Madness begins March 18th and runs through the beginning of April. Revisit your organization’s AUP and let your employees know the negative impact their actions could have on the organization.

It is a good time to think seriously about making one of Wavecrest Computing’s CyBlock Advanced Web Security solutions a priority. Whether you are thinking you would like to block all access to sports, or thinking you would like to allow some time for your employees to enjoy March Madness while maintaining control over crucial business operations. CyBlock Advanced Web Security solutions can do both. CyBlock can easily block sports or, just as easily, allow for filtering by time frame. Implement flexible filtering by day, hour, or half hour while controlling bandwidth, threat protection, and enforcing your AUP in an easy to manage interface. With deployments options of CyBlock Cloud with the optional CyBlock Mobile Security App, CyBlock Software, CyBlock ISA/TMG, or CyBlock Appliance, Wavecrest can help you find the solution that you need now.  Many of these options can be up and running the day you purchase. Do not wait until the Final Four’s final basket!

 

*Excerpts from Foxbusiness.com, March Madness Ready to Distract Workers Nationwide, By Matthew Rocco Published March 11, 2014

Wavecrest Early Adopter Program

Be part of Wavecrest’s innovative process

When participating in the Early Adopter Program (EAP), you will have access to our latest innovations and emerging technologies. Having the opportunity to provide suggestions on new solutions before they are publicly released, you will play an integral part in the future enhancements to our products. We will also provide a dedicated EAP Wavecrest expert who will be there to assist you throughout the program.

How does the program work:

Simply put, you apply for the Wavecrest EAP program and select what product/features interests you most. We will provide you with access to the latest fully tested products/features. You communicate with your EAP Wavecrest expert on your progress and any issues.

Who can participate:

All current Wavecrest Computing customers are eligible to join the Early Adopter Program (EAP)

How to participate:

Register for Wavecrest EAP Program.

New User Interface Now Available in CyBlock/Cyfin Release 9.0.4

We are excited to announce the availability of a major release with a redesigned user interface and enhanced functionality in our products – CyBlock Software, CyBlock Appliance, and Cyfin. Some of the highlights of the enhancements are listed below within the new menu structure.

  • Rebranding
    • CyBlock Proxy has been renamed to CyBlock Software, and Cyfin Reporter to Cyfin.
    • Product version numbers have been consolidated, and all products now have the same version number.
  • Logon
    • A more secure logon is available. After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.
  • Menu Structure
    • Web Management (CyBlock). In this menu, you will find the Filtering features, such as Control Web Categories, Web Content, and Web Search, and Web Blocking Message. Bandwidth Management and the Client Download and Install screen for CyBlock Appliance are also in this menu.
      • You can now customize your blocking message using a Message Editor embedded in the interface. Previously, your HTML file would have to be modified outside the product. A Restore Default button allows you to revert to the Wavecrest default blocking message.
    • Data Management. This menu covers the screens for setting up, viewing, and revalidating log file data. The screens for enabling and configuring settings for the Report Database are in this menu as well as the screens for importing, viewing, and deleting the data.
    • User Management. This menu covers all aspects of managing users including adding groups and IDs, setting up and importing users from Active Directory, importing users from a text file, adding administrator and operator logon accounts, and authentication.
      • The Change Your Password screen lets you change your password at any time and requires your password to meet certain criteria.
    • Categorization. This menu contains all screens associated with the Wavecrest URL List including changing the location, downloading the list, checking the categories of URLs, adding custom categories, and selecting categories to display on reports.
    • Real-Time Monitors (CyBlock). In this menu, you will find the protocol (CyBlock Appliance), Web, and bandwidth monitors.
      • The Real-Time Web Monitor includes new options to display authentication challenge (407) requests and wrapped URLs. The settings and controls are now also available in a toolbar and can be changed while the monitor is gathering data in real time.
    • Reports (CyBlock Software and Cyfin). This menu covers running Dashboard Top and Trend charts, creating different types of reports, and viewing sample reports. The ability to customize or schedule a report has been consolidated with creating a report giving you a streamlined way to manage reports.
      • The Dashboard Top Coached Report is now available in CyBlock Appliance.
    • System Status. This menu covers system information that is intended for administrators’ use, such as server status and information, filter status (CyBlock), job queue, and policy reports.
      • New screens allow you to see array communication messages, dates and times of the URL List and product updates, product event errors and messages, and profiling information. The event and profiling logs are used by Technical Support for troubleshooting purposes.
    • Settings. In this menu, you will find those features that usually require a one-time setup, such as license information, product admin e-mail address, PAC file, SSL certificates, SSL inspection, array setup, memory settings, and report options.
      • (CyBlock Appliance) The Web Redirects screen allows you to redirect HTTP traffic from port 80 to port 8080 and also exclude IP addresses from being redirected.
    • Help.  Along with product documentation, Support screens, and contact information, the Help menu now contains the Category Descriptions and Check for Product Updates screens.

To see the full release notes for your product, visit our Support Web site. You can download the latest release by going to the Administration – Product Update screen in your Cyfin or CyBlock product.

For additional assistance, please contact us.

CyBlock Mobile Security App is Now Available for Cloud Customers

Now available for cloud customers, CyBlock Mobile Security App for iPhone and iPad devices. CyBlock Mobile Security App, a companion to the easy-to-implement CyBlock Web Security Cloud, benefits Cloud customers of all sizes and quickly safeguards their mobile devices. CyBlock App enables your employees to work efficiently and securely while accessing the internet on their mobile devices . Easily enforce your company’s AUP on iOS devices by defining one or more Web-use policies to successfully address Web security threats, Internet abuse, legal liability, and workforce productivity.

“Mobile security is a top concern for our clients. The introduction of CyBlock Mobile Security App provides our clients with the tools to continue providing a secure and productive environment for their ever-growing distributed workforce.” CEO – Dennis McCabe

Viewing Exceeded IDs for Your License

When you run a report and it shows that you have exceeded your license limit, you can determine the reason by viewing the idnir.txt file. The idnir.txt file is generated when your license limit has been exceeded and is located in the …\wc\cf\db folder for Cyfin or the …\wc\cyblock\db folder for CyBlock Software.

The idnir.txt file will show all the IDs that exceeded your license limit and were not in the report you ran.

You can determine whether these IDs are internal users, external IP addresses, or other extraneous types of IDs. Viewing this file will allow you to assess whether you have a logging issue or whether your number of licensed users needs to be increased.

To increase your number of licensed users, please contact Wavecrest Sales toll-free at (877) 442-9346, Ext. 3, or send an e-mail to sales@wavecrest.net.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

CyBlock Web Security Solution is now available in the Cloud

 Melbourne, FL, Dec. 9, 2013 (GLOBE NEWSWIRE) — Wavecrest Computing, the makers of CyBlock, have just announced the availability of a Cloud version of CyBlock. Now companies have access to the most popular and solid Web Security solution in the Cloud.

CyBlock Cloud Web Security is an easy-to-implement solution that benefits organizations of all sizes and quickly safeguards your network. Whether you have branch offices, remote users, or just one location, CyBlock Cloud protects your company and its employees allowing you to take advantage of time and money savings. Enforce your company’s AUP by defining one or more Web-use policies to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats.

“We are very excited to be extending our product line into the Cloud market. Now, new and existing customers who are considering a cloud solution have one less worry. Starting today they can access an industry tested and proven solution with a successful 13 year track record. CyBlock Cloud is a perfect addition to Wavecrest’s line of industry leading Web Security Solutions.” CEO – Dennis McCabe

Wavecrest Computing has been the recognized leader in Web-access security and Web-usage forensics solutions for the last 16 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Link to Press Release.

Thanksgiving and Cyber Monday Approach: Watch Your Employees

Door-busters, Black Friday, Cyber Monday: According to Visa, 140 million people plan to shop over Thanksgiving weekend this year – a significant decrease from the 247 million who did so in 2012. Nonetheless, 37% of Americans said they will shop on Black Friday, while 34% plan to shop on Cyber Monday. And that means security risk for companies, whose employees will undoubtedly be shopping online during work hours.

To view the full article click here.

Changing the Password for Interactive Reports

Interactive Reporting allows users to get more detailed information on employee Web use by clicking a report’s elements. For example, from a high-level report such as Site Analysis, you can click an ID name, and a User Audit Detail report will automatically begin running on that user.

Interactive reports are delivered to recipients via a link in a report e-mail. A password is needed to retrieve the reports because they are password protected. The default password is “password;” however, this can be easily changed.

  1. Go to the Advanced Settings – Report Settings – Interactive Reports screen.

  1. In the Reports Password field, type the new password that you want to use.
  2. Click Submit.
  3. When an Interactive report is sent via e-mail to a recipient, the recipient will receive a link (or two links depending on server settings) to the report.
  4. To open the report, click the appropriate link. A screen is displayed to enter a password to retrieve the report.

  1. Type your new password and click Login.
  2. After the report is opened, click an ID name to get more details on a user’s Web activity. By clicking the ID name, a request is submitted to get a User Audit Detail report on that particular user, and the report for that user is displayed.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Wavecrest Computing celebrates 16 years

Wavecrest Computing celebrates 16 years of loyal customers who have helped the company become a strong, thriving, and innovative business. “What makes Wavecrest stand out from competitors is the on-going commitment to customers and customer service. When customers call, they talk to a real person and they receive personalized attention every time.” Read more about Wavecrest Computing’s products and history: https://www.globenewswire.com/news-release/2013/10/07/578419/10051153/en/Wavecrest-Computing-Celebrates-16-Years-of-Business.html