Tag Archives: web-use reporting

One admin interface to manage all your employees’ Web use–CyBlock Hybrid Array.

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Since all your employees use the Internet in some way every day, whether for cloud services, research, or just e-mail, they are prime targets for hackers, malware, and data theft. Efficiency can play a key role in actively keeping your company secure from as many cyber threats as possible, especially today when your employees can be working in many different locations.

Choosing multiple cloud instances allows for advanced coverage of your distributed workforce but this can be time-consuming if managing each separately. Solution? CyBlock Hybrid Array. Now you can have one server location to manage all your CyBlock Cloud instances as well as your main office CyBlock installation–see charts or run reports that include all the locations or focus on one, monitor any of the paired CyBlock Cloud accounts, and manage any policy changes that can automatically or manually be synced with the appropriate cloud instance.

Easy, efficient, proactive management of your Hybrid deployment with multiple-region CyBlock Cloud capability. Saving more of your time so you can focus on the mission-critical operations.

CyBlock Hybrid allows you to manage the policies for your on-premises and off-premises employees. Using CyBlock Cloud along with your CyBlock Appliance or Software installation, the Hybrid deployment secures remote and mobile users so there is no need to route traffic back to the main office. Free up local server bandwidth; easily monitor, filter, and manage users, both local and remote; and easily access reporting, real-time monitoring, and Dashboard charts for both your CyBlock Cloud and local CyBlock configurations.

To find out more about CyBlock Hybrid and CyBlock Hybrid Array, please contact us today.

About Wavecrest Computing

Celebrating 20 years in business, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and Cloud Access Security Broker products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has clients worldwide, including General Electric, Lockheed Martin, Florida Department of Health, Siemens, Department of Homeland Security, and a growing list of global enterprises and government agencies. We are a proud long-term GSA contract holder. For more information on the company, products, and partners, visit https://www.wavecrest.net.

CyBlock/Cyfin Release 9.2.0 Now Available

In Release 9.2.0, we are thrilled to announce the availability of reporting for your CyBlock Hybrid deployment. With this feature, you can monitor live Web traffic, run reports, and view Dashboard charts on your cloud users. Another CyBlock feature in this release is the ability to use Safe Search with YouTube to block adult content.

For Cyfin customers, log file detection is available to assist you in quickly creating a log file configuration. Cyfin will analyze your log files to determine the log file format for you. The enhancements are described below.

  • CyBlock Hybrid Reporting. The following features have been added:
    • When your local CyBlock installation is paired with your CyBlock Cloud account, the following occurs:
      • Cloud log files are imported nightly into the Report Database similar to your local logs.
      • Cloud log files are compressed when transferred.
      • A data configuration field is displayed on the following pages to allow you to view your cloud configuration, local CyBlock configuration, or all configurations if applicable.
        • Data Management – Log Data Source – Viewer
        • Data Management – Log Data Source – Revalidate
        • Data Management – Report Database – Import – Manual
        • Data Management – Report Database – Viewer
        • Data Management – Report Database – Delete – Manual
        • Real-Time Monitors – Web
        • Reports – Manager (all reports)
        • Reports – Dashboard (excluding Top Classifications, Top Coached, and Trend Classifications)
      • The cloud configuration is displayed as the pairing cloud server to which your local installation is connected, for example, cloud.cyblock.com.
    • Real-Time Web Monitor. The Real-Time Web Monitor displays the Web traffic of your cloud users. Messages are displayed if sync communication is temporarily stopped, your CyBlock installation and cloud account are unpaired, or the pairing cloud server is down for some reason.
    • Reports. Reports can be run to analyze the Web usage of your cloud users. Cloud reports are current as of the previous day. To get a report with the current day’s cloud data, you would need to perform a manual sync on the Settings – Hybrid screen, and then run the report. You can verify that cloud logs have been transferred by going to the Data Management – Log Data Source – Viewer screen.
    • Dashboard Charts. Dashboard charts show cloud Web activity for the top users, groups, categories, and sites, and provide trending for users, groups, categories, and denied and allowed traffic.
  • CyBlock Safe Search for YouTube. The ability to enable Safe Search for YouTube has been added. When Safe Search and SSL Inspection are enabled, adult content is blocked on YouTube regardless of its Restricted Mode setting.
  • Cyfin Log File Detection. The following features have been added:
    • On the Log Data Source Setup page, you have the option to manually select your log file type or have the system analyze your log files to detect the type.
    • If you choose “Analyze,” you can browse to locate a log file, and the analysis will display the closest matching log file types.
    • You can then select the log file type that is the closest match and continue the configuration process.
    • If no matching log file types are found, a link is displayed so that you can upload a sample log file to Technical Support for analysis.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Export Web-use data in CSV format for external analysis with Wavecrest’s Audit Data Export.

Import-wizard-overviewWhen it comes to Web-use data, organizations need easy and flexible access to protect their network, their users, and their company. Management or IT may need to externally analyze or manipulate the data due to events such as audits or incident investigations. Wavecrest has made it easy to export details of users’ Web activity, in one or more categories, with our Audit Data Export in Version 9.1.6 of Cyfin and CyBlock Software.

Is management requesting usage data on gambling sites for analysis by an external forensic data team? Or are they interested in social media and shopping usage for performance evaluations or audits? The administrator can easily select a time frame and one or more categories, run the report manually or set it to run automatically, and export a file in CSV format. Every visit made by a user is listed separately in chronological order and includes the user name, IP address, category, date/time, Web site, and full URL. The exported file can then be imported into, or opened with, most text-ready external applications, such as relational databases or spreadsheets, as needed for analysis. Cyfin customers also have available the export selection of a single log file configuration or all log file configurations.

To find out more about this feature and all of our products, visit: www.wavecrest.net.

The all-in-one, enterprise class, Web Security hardware solution

The all-in-one, enterprise class, Web Security hardware solution, CyBlock Appliance, now available with local logging and reporting, can be easily paired with a CyBlock Cloud account as a Hybrid deployment, extending Web filtering and monitoring to your off-premises employees!

applianceLGet instant real-time information and proactive, reliable control over your network’s Internet users. CyBlock Appliance, the leading, turn-key, gateway appliance solution for Web-access Security, provides ease-of-use setup, configuration, and management at your fingertips! And now, you no longer have to worry about any remote logging that would require an external server or appliance. CyBlock Appliance now supports local logging and reporting!

The benefits of CyBlock Appliance are many, and your administrative choices are extensive. With minimal time and effort, the Appliance is up and running. Choose to use the Appliance as a proxy to monitor all your selected HTTP/S traffic, or inline, “transparent” to add the control and monitoring of P2P, torrents, IM, and e-mail, as well as public access Wi-Fi areas. Either configuration gives you granular controls, drill-down reporting, filtering, real-time monitoring, bandwidth throttling, as well as reducing risks of malware and data loss–your options are endless. CyBlock Appliance will proactively support all your organization’s Web-use needs fast and efficiently, without the need for constant administration.

Remote or mobile users? Safeguard all networks and employees in the organization. Add CyBlock Hybrid! Using CyBlock Appliance and CyBlock Cloud, the Hybrid deployment secures your additional remote and mobile employees so there is no need to route traffic back to the main office. All policies are managed from a single interface and sync automatically. Free up local server bandwidth and be assured that Web filtering for these users is occurring in the cloud with CyBlock Hybrid!

For more information, visit: Wavecrest Computing

CyBlock/Cyfin Release 9.1.6 Now Available

In Release 9.1.6, we are pleased to provide our CyBlock Appliance customers with on-box logging and reporting. Customers can now save log files locally and run reports from these logs. Adding this feature offers an all-in-one solution of Web security and comprehensive reporting.

For CyBlock Software and Cyfin, the release contains the Audit Data Export that allows you to export the details of users’ Web activity. Another enhancement for CyBlock is the Log File Download that downloads log files to a location of your choice. Current cloud customers should contact Sales to have this feature enabled. These and other enhancements are highlighted below.

  • Local Logging and Reporting in CyBlock Appliance. The following features have been added:
    • The ability to store log files locally and run reports from these log files has been added. While local logging is the default, remote logging and reporting on Cyfin is still available.
    • The Data Management menu includes the screens for viewing, revalidating, and downloading log file data. The screen for enabling the Report Database is in this menu as well as the screens for importing, viewing, and deleting the data.
    • The Reports menu covers creating different types of reports, running Dashboard Top and Trend charts, and viewing sample reports.
    • In the Settings menu, the Report Options page allows you to set the visit filter, advanced options, maximum IDs, and language for reporting.
  • Audit Data Export. The following features have been added:
    • You can now export the details of users’ Web activity in one or more categories that you select.
    • The export is available in CSV file format which can be used in external applications, such as spreadsheets, report generators, relational databases.
  • Log File Download. The following features have been added:
    • The ability to download raw log files to a location of your choice has been added. You may select a single day or a range of days.
    • The log files will be compressed and combined into a ZIP file.
  • End User License Agreement. The following features have been added:
    • The License Agreement has been removed from the product installer and added to the product interface.
    • The End User License Agreement page allows you to accept and print the License Agreement. You will not be able to use the product until the License Agreement has been accepted.
  • Secure Browser Interface. The following features have been added:
    • The ability to create a secure connection (HTTPS) to your browser interface has been added for customers.
    • The Secure Browser Interface page allows you to enable HTTP and/or HTTPS communication. HTTP is enabled by default.
  • MSP Partner Portal. The portal has been updated to display the following usage statistics and feature indicators:
    • Bandwidth used for the month.
    • Highest number of daily monitored users for the month and the date on which this occurred.
    • Amount of disk storage used for reporting.
    • Percentage of storage used based on the reporting storage option set in your customer account.
    • Log File Download status icon.
    • Dashboard Import status icon.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.4 Now Available

In Release 9.1.4, we are excited to provide our CyBlock Cloud customers with our Bandwidth Management feature that enables IT administrators to throttle bandwidth at the Web content category level. This feature targets noncritical Web traffic and keeps your mission-critical Web traffic flowing. The release also includes the addition of the Site Audit Summary report as well as many enhancements to CyBlock App for iOS. The enhancements are highlighted below.

  • Bandwidth Management in CyBlock Cloud. The following features have been added:
    • The Throttling Policy Configuration page allows you to implement a restriction policy when enterprise bandwidth consumption exceeds a preestablished threshold.
      • You can create, edit, and delete policies based on categories or groups.
      • When exceeded, your user-defined thresholds activate your policies and trigger alerts.
      • Cap limits can be added to throttle bandwidth for noncritical categories or groups. They can also be used to block nonessential categories when a threshold is exceeded.
    • The Real-Time Bandwidth Monitor page provides current bandwidth usage data for the enterprise. When a bandwidth throttling policy is activated, an alert with the policy name and its associated threshold will be shown.
    • An e-mail notification will automatically be sent to the administrator for each bandwidth throttling policy activated.
  • Site Audit Summary. This report lists the top users in your organization who visited a particular site. The report can be run for more than one site and shows the total number of visits made by the user, hourly total visits, and hourly total kilobytes read.
  • CyBlock App for iOS. The following features have been added:
    • The App is now compatible with iOS 8 and works with iPhone 6 and iPhone 6 Plus.
    • The user interface has been updated to match the iOS 8 UI for the iPhone, iPad, and iPod touch.
    • The Web blocking message and blocked extension messages have been added to the App.
    • The ability to perform a search from the search bar has been added. The App will use Google to search for the text that you enter.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.1 Now Available

SideImageManagedServicesIn Release 9.1.1, we are excited to announce enhancements to CyBlock Cloud specifically for MSP Partners. Our MSP Partners can now log on to the interface and manage each of their customers’ account information and also the product features for each of their customers, such as Web filtering and reporting.

The enhancements for CyBlock Cloud are described below. There are also corrections in this release for CyBlock Cloud as well as for CyBlock Appliance, CyBlock Software, and Cyfin.

  • MSP Partner Portal. The following features have been added:
    • Once your account has been established, you will receive an e-mail notification to complete your registration by logging on to the interface.
    • After logging on with the default password, you will be required to change your password on the Change Your Password screen. If you forget your password, a “Forgot password” link is available to reset your password to the default.
    • The Home page lists all of your customers and their account information. By clicking the customer name, you can view more information for each customer, such as license details, proxy activity, reporting storage options, and the customer’s Client Activation Key.
    • The Customer menu allows you to select a customer in order to manage and view that customer’s specific product features. As you switch between customers, their corresponding policies, settings, and screens will be retrieved.
    • You will receive an e-mail notification of the daily status of your customers including proxy and reporting usage as well as whether the number of users has been exceeded for a particular customer.
  • License Expiration Notice. For non-MSP customers, a notice is now displayed on the Home page when your license is within 30 days of expiring. Contact Sales to renew your license.

To see the full release notes for your product, visit our Web site or knowledge base.

To find out how to become an MSP Partner, visit our partner page, or send us your information on our partner form and we will contact you.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Dashboard Charting Now Available in CyBlock Cloud Service

The CyBlock Cloud service dashboard provides multi-perspective, high-level trend and bar charts. A number of these ‘quick-look’ displays depict Web-use activity trends from a variety of perspectives. Others compare activity between users, groups, content categories, and sites. The Dashboard’s easy-to-interpret charts provide an efficient way to quickly determine the amount and characteristics of Web activity and identify problems that may exist.

Dashboard Home
Get a quick overview of your entire organization’s Web activity.  Spot spikes in visits and bandwidth. Identify top users and most visited categories.

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Top Sites Visit Chart
Find out which ten sites had the most visits for the time period you specify.

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Top Sites Bandwidth Chart
Find out which ten sites are consuming the most bandwidth for the time period you specify.

topsitesbandwidth

 

User Trend Chart
View Web-use visits, hits, or bytes over time for users, groups, categories, and acceptability classifications.

usertrend

 

Web Monitor
View Web activity in real time by user ID, the full clickable URL, and its category. Filter on users, groups, or categories to be displayed.

RTMWebResults

 

Reasons Customers Continuously Choose Wavecrest Include Pricing, ROI and Flexibility.

Wavecrest Computing has been providing the best-of- breed Web security and Web forensic solutions since 1996. Continuously delivering the highest quality products at the most competitive pricing has been pivotal to our longevity. We have the best and most loyal customer base in the industry. The fact is, we care about the success of each and every customer. If you are still not convinced, see what one of our loyal customers has to say for themselves.

“Our IT and Management team evaluated several products that were considered “tops” in the web monitoring field.  Our evaluation included hardware appliances and software based systems as well as free to expensive versions.  We decided upon the Wavecrest Cyblock Appliance for several reasons which included Pricing, ROI and Flexibility.  We discovered that the Cyfin Reporter was also just as flexible providing us with the details needed to make adjustments to our Policies and Bandwidth as well as increasing employee’s productivity.”

— Allen Lochamy, Atlanta Bonded Warehouse, Atlanta, GA

Wavecrest Computing Provides the Best All-around Customer Experience in the Web Security and Web-use Forensic Markets

Wavecrest Computing is the recognized leader in the Web security and Web-use forensic markets. We directly address our clients’ needs with over 17 years of experience developing and supporting Web Security and forensic solutions. We believe delivering the highest quality product at the industry’s most competitive pricing is fundamental to our success. Wavecrest is also proud to provide the best in-house, U.S. based technical support in the industry. Our customers know that they will receive courteous, personalized attention when they speak with our knowledgeable and skilled personnel. We are committed to making sure each and every customer has a successful experience using our products.

A long-standing customer, Karleen Carlson of Van Diest Supply Company, agrees. “When I seek out a company to provide a product or service, I want it all — a great product, a great price, a salesperson that is responsive and treats me like I am their only customer, and technical support that is intelligent, easy to access, and easy to understand. Wavecrest meets all of these criteria. We have used Cyfin, CyBlock ISA, CyBlock Software and CyBlock Cloud. Each of these products met our needs at a fraction of the cost of what the competitors are offering. Any pre-sales questions we had were answered promptly, and the Wavecrest technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.”

We know you will end up agreeing as well that ‘The Wavecrest Way’ is the right way. To gain a fuller understanding of Wavecrest’s product selection, we invite you to contact us personally or to take a moment to visit our Web site and download a product for a free evaluation. Our Technical Support Services are here to help throughout the evaluation process.