Wavecrest Computing announces CyBlock Hybrid’s new reporting features.

Tuesday, August 4th, 2015

 

Wavecrest Computing announces new reporting features are now available in the CyBlock Hybrid deployment. Reporting features, Real-Time Monitor and Dashboard Charts, can easily be accessed for both your CyBlock Cloud and local  CyBlock configurations. This enhancement allows the customer to easily monitor and develop reports on users, both local and remote.

Use Real-Time Monitor to see remote users’ current Web activity, or use Dashboard Charts to check on- or off-premises Web traffic trending by users, groups, categories, or denied and allowed traffic. Run a report for management or an audit that can include cloud, local, or all configurations. The new features proactively increase your administration capabilities while reducing the time you spend on Web management tasks.

The CyBlock Hybrid deployment is used when an on-site CyBlock installation is paired with CyBlock Cloud to provide coverage of remote users with the convenience of local administration for all users. Contact us for more information today!

Constantly improving, developing, and enhancing to make your Web security more efficient, Wavecrest Computing has been the recognized leader in Web Security Solutions for over 19 years. Wavecrest’s scalable filtering and forensic reporting analysis product lines, CyBlock and Cyfin, are designed to enable organizations to successfully address Internet abuse, legal liability, shadow IT, workforce productivity, malware, and many other Web security threats.

Cloud Hybrid Reporting
CyBlock Cloud – Hybrid Report

 

Another exciting new enhancement from Wavecrest…Cyfin Automatic Log File Detection!

Tuesday, July 28th, 2015

Wavecrest Computing is excited to announce a new enhancement to our Cyfin Log File Analyzer Solution, Automatic Log File Detection. This enhancement allows for the easy setup and import of log files by automatically analyzing and matching the closest suitable log file types. You no longer have to worry about making sure you select the correct log file type manually before importing. All you have to do is locate your log file and select. Cyfin Automatic Log File Detection will display a short list of matches with sample data in fields, allowing you to select from the list the best log file type ensuring you are getting the best match available.

Constantly improving, developing and enhancing, to make your Web security more efficient, Wavecrest Computing has been the recognized leader in Web Security Solutions for over 19 years. Wavecrest’s scalable filtering and forensic reporting analysis product lines, CyBlock and Cyfin, are designed to enable organizations to successfully address Internet abuse, legal liability, shadow IT, workforce productivity, Malware, and many other Web security threats.

automatic logfile analysis

CyBlock/Cyfin Release 9.2.0 Now Available

Monday, July 27th, 2015

In Release 9.2.0, we are thrilled to announce the availability of reporting for your CyBlock Hybrid deployment. With this feature, you can monitor live Web traffic, run reports, and view Dashboard charts on your cloud users. Another CyBlock feature in this release is the ability to use Safe Search with YouTube to block adult content.

For Cyfin customers, log file detection is available to assist you in quickly creating a log file configuration. Cyfin will analyze your log files to determine the log file format for you. The enhancements are described below.

  • CyBlock Hybrid Reporting. The following features have been added:
    • When your local CyBlock installation is paired with your CyBlock Cloud account, the following occurs:
      • Cloud log files are imported nightly into the Report Database similar to your local logs.
      • Cloud log files are compressed when transferred.
      • A data configuration field is displayed on the following pages to allow you to view your cloud configuration, local CyBlock configuration, or all configurations if applicable.
        • Data Management – Log Data Source – Viewer
        • Data Management – Log Data Source – Revalidate
        • Data Management – Report Database – Import – Manual
        • Data Management – Report Database – Viewer
        • Data Management – Report Database – Delete – Manual
        • Real-Time Monitors – Web
        • Reports – Manager (all reports)
        • Reports – Dashboard (excluding Top Classifications, Top Coached, and Trend Classifications)
      • The cloud configuration is displayed as the pairing cloud server to which your local installation is connected, for example, cloud.cyblock.com.
    • Real-Time Web Monitor. The Real-Time Web Monitor displays the Web traffic of your cloud users. Messages are displayed if sync communication is temporarily stopped, your CyBlock installation and cloud account are unpaired, or the pairing cloud server is down for some reason.
    • Reports. Reports can be run to analyze the Web usage of your cloud users. Cloud reports are current as of the previous day. To get a report with the current day’s cloud data, you would need to perform a manual sync on the Settings – Hybrid screen, and then run the report. You can verify that cloud logs have been transferred by going to the Data Management – Log Data Source – Viewer screen.
    • Dashboard Charts. Dashboard charts show cloud Web activity for the top users, groups, categories, and sites, and provide trending for users, groups, categories, and denied and allowed traffic.
  • CyBlock Safe Search for YouTube. The ability to enable Safe Search for YouTube has been added. When Safe Search and SSL Inspection are enabled, adult content is blocked on YouTube regardless of its Restricted Mode setting.
  • Cyfin Log File Detection. The following features have been added:
    • On the Log Data Source Setup page, you have the option to manually select your log file type or have the system analyze your log files to detect the type.
    • If you choose “Analyze,” you can browse to locate a log file, and the analysis will display the closest matching log file types.
    • You can then select the log file type that is the closest match and continue the configuration process.
    • If no matching log file types are found, a link is displayed so that you can upload a sample log file to Technical Support for analysis.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.8 Now Available

Thursday, June 25th, 2015

Release 9.1.8 provides our CyBlock Cloud customers with the ability to create additional administrator accounts that can log on to CyBlock Cloud and access all of its features. You are provided with five additional logon accounts, but can request more logon accounts from Sales. In this release, CyBlock Appliance, CyBlock Software, and Cyfin logon accounts will be notified via e-mail when their password is reset or when it is changed. Also for these products, the file name of report e-mail attachments will be in the format selected in Report Options.

For Cyfin customers, the new Check Point Syslog log file configuration allows you to easily use our built-in syslog server to manage your syslog data. For all products, the product Help has been enhanced to open to the window-level topic for the screen when you click the Help link. These as well as other enhancements are highlighted below.

  • Additional Admin Accounts. The following features have been added:
    • The ability to create five additional admin accounts is now available in CyBlock Cloud. Current cloud customers should contact Sales to change this number if necessary.
    • The Create Logon Account page allows you to create an additional logon (admin) account by entering an e-mail address. The additional administrator will receive an e-mail to log on and change the temporary password assigned by the system.
    • The Delete Logon Account page allows you to delete a previously created logon account. It shows the e-mail addresses for only the additional logon accounts, not the admin e-mail address tied to your customer account.
    • Cloud logon accounts will be notified via e-mail when their password is reset or changed.
  • Resetting Your Password. On the Logon page, when you click the “Forgot password” link to reset your password, you will receive an e-mail with a temporary password. Use this password to log on and change the temporary password for your account.
  • Changing Your Password. When you change your password on the Change Your Password page, you will receive an e-mail notifying you that your password was changed recently. Users should contact their network administrator if they did not initiate this change.
  • Report File Name Format. The file name format specified on the Report Options page is applied to report file names if “E-Mail” is selected for the report delivery when creating reports. Zipped files will contain reports with friendly file names, but will retain the UUID.zip format.
  • Check Point Syslog Log File Configuration. The Check Point Syslog log file configuration has been added to the drop-down field on the Select Log File Type screen. After selecting “Check Point Syslog” and clicking Next, the subsequent screen allows you to use the Cyfin Syslog Server.
  • Product Help. The product Help is context-sensitive so that when a user clicks the Help link in the product, the Help system opens to the window-level topic for the screen.
  • Pairing Cloud Server. On the Hybrid or Directory Agent Configuration page, the new Cloud Server field displays the pairing cloud server to which your CyBlock installation is connected. You may change this server if instructed to do so by Technical Support.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Export Web-use data in CSV format for external analysis with Wavecrest’s Audit Data Export.

Monday, May 11th, 2015

Import-wizard-overviewWhen it comes to Web-use data, organizations need easy and flexible access to protect their network, their users, and their company. Management or IT may need to externally analyze or manipulate the data due to events such as audits or incident investigations. Wavecrest has made it easy to export details of users’ Web activity, in one or more categories, with our Audit Data Export in Version 9.1.6 of Cyfin and CyBlock Software.

Is management requesting usage data on gambling sites for analysis by an external forensic data team? Or are they interested in social media and shopping usage for performance evaluations or audits? The administrator can easily select a time frame and one or more categories, run the report manually or set it to run automatically, and export a file in CSV format. Every visit made by a user is listed separately in chronological order and includes the user name, IP address, category, date/time, Web site, and full URL. The exported file can then be imported into, or opened with, most text-ready external applications, such as relational databases or spreadsheets, as needed for analysis. Cyfin customers also have available the export selection of a single log file configuration or all log file configurations.

To find out more about this feature and all of our products, visit: www.wavecrest.net.

CyBlock/Cyfin Release 9.1.6 Now Available

Monday, April 13th, 2015

In Release 9.1.6, we are pleased to provide our CyBlock Appliance customers with on-box logging and reporting. Customers can now save log files locally and run reports from these logs. Adding this feature offers an all-in-one solution of Web security and comprehensive reporting.

For CyBlock Software and Cyfin, the release contains the Audit Data Export that allows you to export the details of users’ Web activity. Another enhancement for CyBlock is the Log File Download that downloads log files to a location of your choice. Current cloud customers should contact Sales to have this feature enabled. These and other enhancements are highlighted below.

  • Local Logging and Reporting in CyBlock Appliance. The following features have been added:
    • The ability to store log files locally and run reports from these log files has been added. While local logging is the default, remote logging and reporting on Cyfin is still available.
    • The Data Management menu includes the screens for viewing, revalidating, and downloading log file data. The screen for enabling the Report Database is in this menu as well as the screens for importing, viewing, and deleting the data.
    • The Reports menu covers creating different types of reports, running Dashboard Top and Trend charts, and viewing sample reports.
    • In the Settings menu, the Report Options page allows you to set the visit filter, advanced options, maximum IDs, and language for reporting.
  • Audit Data Export. The following features have been added:
    • You can now export the details of users’ Web activity in one or more categories that you select.
    • The export is available in CSV file format which can be used in external applications, such as spreadsheets, report generators, relational databases.
  • Log File Download. The following features have been added:
    • The ability to download raw log files to a location of your choice has been added. You may select a single day or a range of days.
    • The log files will be compressed and combined into a ZIP file.
  • End User License Agreement. The following features have been added:
    • The License Agreement has been removed from the product installer and added to the product interface.
    • The End User License Agreement page allows you to accept and print the License Agreement. You will not be able to use the product until the License Agreement has been accepted.
  • Secure Browser Interface. The following features have been added:
    • The ability to create a secure connection (HTTPS) to your browser interface has been added for customers.
    • The Secure Browser Interface page allows you to enable HTTP and/or HTTPS communication. HTTP is enabled by default.
  • MSP Partner Portal. The portal has been updated to display the following usage statistics and feature indicators:
    • Bandwidth used for the month.
    • Highest number of daily monitored users for the month and the date on which this occurred.
    • Amount of disk storage used for reporting.
    • Percentage of storage used based on the reporting storage option set in your customer account.
    • Log File Download status icon.
    • Dashboard Import status icon.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.5 Now Available

Tuesday, February 24th, 2015

Release 9.1.5 provides CyBlock Cloud customers with CyBlock Directory Agent, an easy-to-manage directory synchronization tool. CyBlock Directory Agent synchronizes internal Active Directory data with CyBlock Cloud updating the groups and IDs information required by the cloud service. There is no need to manually recreate groups and IDs for your cloud service. Current cloud customers should contact Sales to have this module enabled.

The release also contains updates to the MSP Partner Portal to include the new Directory Agent module. Another enhancement is the ability to create a white list and a black list in the same category policy. The enhancements are highlighted below.

  • CyBlock Directory Agent. The following features have been added:
    • The User Management pages allow you to manage how you would like to import AD groups and IDs, create an AD configuration, and import users from AD.
    • The System Status pages show product communication and event information which is used by Technical Support for troubleshooting purposes.
    • The Settings pages allow you to restart the service for the product as well as pair your Directory Agent installation with your cloud account by entering an access key.
    • The Help menu contains product documentation, Support pages, product updates, and contact information.
    • You will receive e-mail notifications on the availability of an access key or a newly generated access key, and the status of a manual or scheduled AD import.
  • MSP Partner Portal. The following features have been added:
    • The Home Page shows a status icon for the CyBlock Directory Agent module.
    • When viewing the details of a customer, a new D Agent tab displays the status of the Directory Agent module, pairing status, communication port, and access key.
    • You will receive e-mail notifications on the availability of a newly generated access key for Directory Agent and the status of a manual or scheduled AD import.
  • White List/Black List. The ability to create a white list as well as a black list in the same Web category policy is now available. You may enter and save both allowed and blocked URLs.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

CyBlock/Cyfin Release 9.1.4 Now Available

Friday, January 30th, 2015

In Release 9.1.4, we are excited to provide our CyBlock Cloud customers with our Bandwidth Management feature that enables IT administrators to throttle bandwidth at the Web content category level. This feature targets noncritical Web traffic and keeps your mission-critical Web traffic flowing. The release also includes the addition of the Site Audit Summary report as well as many enhancements to CyBlock App for iOS. The enhancements are highlighted below.

  • Bandwidth Management in CyBlock Cloud. The following features have been added:
    • The Throttling Policy Configuration page allows you to implement a restriction policy when enterprise bandwidth consumption exceeds a preestablished threshold.
      • You can create, edit, and delete policies based on categories or groups.
      • When exceeded, your user-defined thresholds activate your policies and trigger alerts.
      • Cap limits can be added to throttle bandwidth for noncritical categories or groups. They can also be used to block nonessential categories when a threshold is exceeded.
    • The Real-Time Bandwidth Monitor page provides current bandwidth usage data for the enterprise. When a bandwidth throttling policy is activated, an alert with the policy name and its associated threshold will be shown.
    • An e-mail notification will automatically be sent to the administrator for each bandwidth throttling policy activated.
  • Site Audit Summary. This report lists the top users in your organization who visited a particular site. The report can be run for more than one site and shows the total number of visits made by the user, hourly total visits, and hourly total kilobytes read.
  • CyBlock App for iOS. The following features have been added:
    • The App is now compatible with iOS 8 and works with iPhone 6 and iPhone 6 Plus.
    • The user interface has been updated to match the iOS 8 UI for the iPhone, iPad, and iPod touch.
    • The Web blocking message and blocked extension messages have been added to the App.
    • The ability to perform a search from the search bar has been added. The App will use Google to search for the text that you enter.

There are also corrections in this release for CyBlock as well as Cyfin. To see the full release notes for your product, visit our Web site or knowledge base.

If you are at version 9.0.5 or later, you can upgrade to the latest release by going to the Help – Check for Updates screen in your product.

If you are at version 6.8.3.a or earlier, you can download the latest release by going to CyBlock Software Downloads or Cyfin Downloads. To upgrade CyBlock Appliance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

For additional assistance, please feel free to contact us.

Wavecrest Computing Releases Hybrid Option for CyBlock

Wednesday, November 12th, 2014

Melbourne, FL November 12, 2014

Wavecrest Computing, the makers of CyBlock, have just announced the availability of the Hybrid option for CyBlock.

For organizations that are composed of a main office, branch offices, and remote and mobile users, there is a certain need to safeguard all networks and employees in the organization. Organizations want to apply the same Acceptable Use Policy (AUP), which is being enforced for on-premises employees, to remote employees. Along with an on-premises installation of CyBlock Software or CyBlock Appliance, companies can also secure remote offices and mobile users using a Hybrid deployment of CyBlock.

“The Hybrid deployment is a feature that uses CyBlock Cloud to extend Web filtering and monitoring to our clients’ off-premises employees, that is, those connecting to the Internet from hotels, airports, home offices, or remote offices.” Dennis McCabe CEO, Wavecrest Computing

CyBlock Hybrid offers a flexible Web security solution that combines your on-premises CyBlock installation with a CyBlock Cloud service. You can manage the policies for your on-premises and off-premises employees from a single interface. Using CyBlock Cloud, the Hybrid deployment secures remote and mobile users so there is no need to route traffic back to the main office. You can free up local server bandwidth and be assured that Web filtering for these users is occurring in the cloud.

CyBlock Hybrid Cloud

Wavecrest Computing has been the recognized leader in Web security and Web-usage forensic solutions for over 17 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Wavecrest is excited to unveil our new product knowledge base.

Thursday, April 24th, 2014

This new knowledge base will provide immediate, 24/7 support to our global customer base. Customers will be able to quickly find the answers they are looking for. The knowledge base comes with an enhanced search tool that shows relevant results as you type, dramatically reducing the resolution time.

Our top-rated technical support staff will be continuously updating the knowledge base. Wavecrest’s technical support staff is committed to providing customers with the best possible product experience. This commitment to quality will ensure the knowledge base will always yield the highest quality results for our customers. Through the knowledge base, customers will also be able to access detailed product release notes, tech tips, and the Wavecrest blog.

Wavecrest is always striving to provide continuously improved, higher level customer support. We furnish our customers with more than just a ‘product’, we provide them with a long-term ‘package’ that combines a cost-effective product with free support services whose priority is equal to that of product design. These services are available during the free product evaluation period and remains throughout the product license term.

See what existing customers are saying about Wavecrest’s technical support team:

“The Wavecrest support engineers are always eager and responsive to assist with any technical challenges facing our network. They have truly made my support to our customer relatively seamless.” -David Scott, Lockheed Martin CITIC

“Any pre-sales questions we had were answered promptly, and Wavecrest’s technical support ranks in the top 5% of all technical support I have worked with in 29 years of being in IT.” -Karleen Carlson, IT Manager, Van Diest Supply Company

“I can’t say enough about the service we have received from Wavecrest in general. From the sales team working with us through the trial and purchase period, to the support team that has answered each of our ‘quirks’.” -Allen Lochamy, Atlanta Bonded Warehouse

“Wavecrest has the best support of any company out there. Their staff members are always courteous to work with and knowledgeable about their product – which is a rarity in this type of work.” -Chris Martin, A+ Computer Solutions

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