Viewing Exceeded IDs for Your License

When you run a report and it shows that you have exceeded your license limit, you can determine the reason by viewing the idnir.txt file. The idnir.txt file is generated when your license limit has been exceeded and is located in the …\wc\cf\db folder for Cyfin or the …\wc\cyblock\db folder for CyBlock Software.

The idnir.txt file will show all the IDs that exceeded your license limit and were not in the report you ran.

You can determine whether these IDs are internal users, external IP addresses, or other extraneous types of IDs. Viewing this file will allow you to assess whether you have a logging issue or whether your number of licensed users needs to be increased.

To increase your number of licensed users, please contact Wavecrest Sales toll-free at (877) 442-9346, Ext. 3, or send an e-mail to sales@wavecrest.net.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

CyBlock Web Security Solution is now available in the Cloud

 Melbourne, FL, Dec. 9, 2013 (GLOBE NEWSWIRE) — Wavecrest Computing, the makers of CyBlock, have just announced the availability of a Cloud version of CyBlock. Now companies have access to the most popular and solid Web Security solution in the Cloud.

CyBlock Cloud Web Security is an easy-to-implement solution that benefits organizations of all sizes and quickly safeguards your network. Whether you have branch offices, remote users, or just one location, CyBlock Cloud protects your company and its employees allowing you to take advantage of time and money savings. Enforce your company’s AUP by defining one or more Web-use policies to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats.

“We are very excited to be extending our product line into the Cloud market. Now, new and existing customers who are considering a cloud solution have one less worry. Starting today they can access an industry tested and proven solution with a successful 13 year track record. CyBlock Cloud is a perfect addition to Wavecrest’s line of industry leading Web Security Solutions.” CEO – Dennis McCabe

Wavecrest Computing has been the recognized leader in Web-access security and Web-usage forensics solutions for the last 16 years. Our scalable filtering and forensic reporting analysis products are designed to enable organizations to successfully address Internet abuse, legal liability, workforce productivity, and Web security threats. Wavecrest Computing’s client list includes well-known corporations such as Edward Jones, General Electric, Lockheed Martin, Blue Cross Blue Shield, MillerCoors, Rolex, Siemens, and others.

Link to Press Release.

Thanksgiving and Cyber Monday Approach: Watch Your Employees

Door-busters, Black Friday, Cyber Monday: According to Visa, 140 million people plan to shop over Thanksgiving weekend this year – a significant decrease from the 247 million who did so in 2012. Nonetheless, 37% of Americans said they will shop on Black Friday, while 34% plan to shop on Cyber Monday. And that means security risk for companies, whose employees will undoubtedly be shopping online during work hours.

To view the full article click here.

Changing the Password for Interactive Reports

Interactive Reporting allows users to get more detailed information on employee Web use by clicking a report’s elements. For example, from a high-level report such as Site Analysis, you can click an ID name, and a User Audit Detail report will automatically begin running on that user.

Interactive reports are delivered to recipients via a link in a report e-mail. A password is needed to retrieve the reports because they are password protected. The default password is “password;” however, this can be easily changed.

  1. Go to the Advanced Settings – Report Settings – Interactive Reports screen.

  1. In the Reports Password field, type the new password that you want to use.
  2. Click Submit.
  3. When an Interactive report is sent via e-mail to a recipient, the recipient will receive a link (or two links depending on server settings) to the report.
  4. To open the report, click the appropriate link. A screen is displayed to enter a password to retrieve the report.

  1. Type your new password and click Login.
  2. After the report is opened, click an ID name to get more details on a user’s Web activity. By clicking the ID name, a request is submitted to get a User Audit Detail report on that particular user, and the report for that user is displayed.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Wavecrest Computing celebrates 16 years

Wavecrest Computing celebrates 16 years of loyal customers who have helped the company become a strong, thriving, and innovative business. “What makes Wavecrest stand out from competitors is the on-going commitment to customers and customer service. When customers call, they talk to a real person and they receive personalized attention every time.” Read more about Wavecrest Computing’s products and history: https://www.globenewswire.com/news-release/2013/10/07/578419/10051153/en/Wavecrest-Computing-Celebrates-16-Years-of-Business.html

How to Properly Configure Windows Server 2012 and Windows Server 2008 R2

Configuring Windows Server 2012 and 2008 R2 to push out a group policy to all users can be challenging with Microsoft’s introduction of Group Policy Preferences. These preferences provide more than 20 Group Policy extensions that increase the number of configurable settings in a Group Policy object (GPO). Within most preference items, the configuration interface looks similar to the applicable user interface for configuring settings so the layout will be familiar. The guidelines to set up users’ browsers with a proxy configuration are alike for Internet Explorer 7, 8, 9, and 10, and the following instructions are for Internet Explorer 10.

  1. Go to Group Policy Management, and select the GPO to which you want to add the Internet Explorer 10 settings.
  2. Edit the GPO.
  3. In the Group Policy Management Editor, go to User Configuration, Preferences, Control Panel Settings, and then Internet Settings. If you have already created settings for Internet Explorer 7, 8, and 9, they will be displayed here.
  4. Right-click in the right-hand pane, select “New,” and then select “Internet Explorer 10.”
  5. In the New Internet Explorer 10 Properties dialog box, click the Connections tab, and then click LAN Settings.
  6. Under Proxy server, select the check box to enable the “Use a proxy server…” option.
  7. In the Address field, enter the IP address of your proxy server, and in the Port field, enter the port number.
  8. Now you need to enable the settings and apply them to all users. You can individually enable and disable underlined settings or settings preceded by a circle within a preference item. The underlining or circle of the setting indicates whether it is currently enabled or disabled.
    • A setting with a solid green underline or a green circle is enabled. The preference extension applies this setting’s value to the user or computer.
    • A setting with a dashed red underline or red circle with a slash is disabled. The preference extension does not apply this setting’s value to the user or computer.
  9. Press the following function keys to enable or disable the settings within a preference item. To select a setting, click the actual text of the setting or its text field.

      • F5 – Enable all settings on the current tab.
      • F6 – Enable the currently selected setting.
      • F7 – Disable the currently selected setting.
      • F8 – Disable all settings on the current tab.

    The following diagram illustrates how the function keys work.

  10. After enabling the settings, select the check box to enable the “Bypass proxy server…” option.
  11. Click OK, Apply, and then OK to save the changes. You will see the Internet Settings entry for Internet Explorer 10 along with Internet Explorer 7, 8, and 9, if they were previously created.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Sources:

https://blogs.technet.com/b/grouppolicy/archive/2008/10/13/red-green-gp-preferences-doesn-t-work-even-though-the-policy-applied-and-after-gpupdate-force.aspx

https://technet.microsoft.com/en-us/library/cc754299.aspx

Cyfin Release 8.8.3 and CyBlock Release 6.8.3 Now Available

We are pleased to announce the release of three new audit reports in the new versions of Cyfin and CyBlock, which can provide management with detailed Web-use data on specific employees. These audit reports could be of interest to corporate IT forensic personnel, law enforcement agencies, anyone in the legal community, and forensic criminal investigators. They are capable of processing large amounts of log file data and support several types of log file formats such as Blue Coat and IronPort. The new reports are as follows:

  • Search Terms Audit Detail – The report shows search terms that users entered on popular search engine sites such as Google. It includes an option to show “prefetched” search results that were performed as the user was typing. These results are referred to as keystroke searches. This report can be used as a tool to aid in forensic investigations. It also indicates the number of search terms entered and can give the details of a user’s keystrokes.
  • Denied Detail – The report shows the specific URLs to which users were denied access. The data is broken out by user. Each Web page attempt is displayed with its corresponding category. Denied attempts for a Web page can signify that the user may not be authorized to receive the page, the page may not have been found by the Web server, or the page may have been blocked for access. If you have Web filtering enabled, this report can verify that it is working and is a very useful supplementary tool for individual user audits.
  • Legal Liability Detail – The report shows the specific URLs of Legal Liability Web activity by user, that is, visits to only the Anonymous/Public Proxy, Cults, Drugs, Gambling, Hate and Crime, Malware, and Pornography categories that pose a legal liability risk. By reporting on only these categories, smaller, more focused reports are available to facilitate analyses, investigations, and audits related to legal liability issues.

To see the full release notes for your product, visit the Support Forum. You can download the latest release by going to the Administration – Product Update screen in your Cyfin or CyBlock product.

For additional assistance, please contact us.

Using Safe Search With Secure Sites

With our CyBlock Safe Search feature enabled, you can force the Bing, Google, and Yahoo! search engines to use the “strict” Safe Search setting on search result pages. This ensures that adult content will be filtered from your search results. To check that Safe Search is enabled, go to the Advanced Settings – Filter Settings screen and click the Block Search Terms link. The Safe Search Status indicator should be green. If it is red (disabled), click it once. When enabled, CyBlock will reset search engines to Safe Search even if users change the setting in the search engine.

To enforce Safe Search when performing search queries using a secure connection (https://) to Bing, Google, or Yahoo! and Safe Search is enabled, SSL Inspection has to be turned on for the categories in which these search engine sites reside. By default, this category is Search Engines. To enable SSL Inspection, go to Advanced Settings – Proxy Settings and click the SSL Inspection link. Select your groups and/or IDs and categories including any custom categories that contain these search engine sites. Adult content will then be filtered from search results.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

Displaying the Blocking Message When Connecting to a Secure Site

Using CyBlock Software or CyBlock Appliance, a secure Web site (https://domain) can be blocked by blocking the corresponding category, explicit URL, or custom category in which the URL has been added. If the secure site contains a path (https://domain/path), the URL match is made on only the domain portion by default. SSL Inspection has to be turned on with the associated blocked category set to be inspected in order to match on the domain and path portions combined.

However, the following issue may be encountered with the browser for a secure site (https://domain). When a user attempts to connect to a blocked secure site through CyBlock Software or CyBlock Appliance, the browser is only capable of receiving a Connection Established header response. Any other response, including a blocking message, is treated as a failed connection, and contents embedded in the response are not rendered due to security constraints.

Therefore, in order to display the blocking message when a user is connecting to a blocked secure site, the proxy must first send a Connection Established header which will require an SSL certificate to be accepted by the browser. This certificate is generated using the Wavecrest root certificate. If the Wavecrest root certificate is not already installed in the browser, a certificate warning message will be issued that must be accepted in order to display the blocking message. Please see the Wavecrest Certificate Installation Guide for instructions on how to install and distribute the Wavecrest root certificate and prevent the certificate warning message for your users.

If you do not accept the certificate when you receive the warning message, just a blank page will be rendered in the browser with a generic browser error message.

For additional assistance, please contact Technical Support at (321) 953-5351, Ext. 4 or support@wavecrest.net.

CEO Dennis McCabe spends a few minutes with CEOCFO Magazine

 

 

“We focus on both the security and forensic features that provide not just an IT solution but a company-wide solution.”   Wavecrest Computing CEO Dennis McCabe spends a few minutes with CEOCFO Magazine

A Recognized Leader in Web Security Solutions, Wavecrest Computing Focuses on Maximizing the Benefits of Utilizing the Internet for Greater ROI and Provides Corporations with Essential Tools to Enforce Internet Use Policies and Protection.

 

CEOCFO Magazine Article